This review is a little late but I ordered balloons from KD Sales in October for my grandsons…read morebirthday, since I live in Chicago I needed to do everything over the phone. They were not friendly, I spoke to two different people, once when placing my order and then again when confirming my order the day before the party. When placing the order the gentleman who I spoke to sounded annoyed, as if I was bothering him. I was asking for specific colors but seeing that they are a balloon supplier I didn't feel these were outrageous requests. . The color theme was blue, dark blue, light blue, white and sea foam. Basic simple colors 2 dozen 6 of each. When I arrived to my daughters the balloons were delivered and instead of dark blue they brought black. Seeing that I confirmed this order the day before I was annoyed that they got it wrong. In addition the women I spoke to when confirming was sharp and snippy I was barely able to get a thank you out before she hung up the phone. Now, keeping perspective, this was a child's birthday and nothing was ruined due to this error, I thought about calling but with my previous phone experiences I didn't feel they would be very responsive and why add to my irritation. I won't order from them again as there is a certain level of customer service you should be able to expect and unfortunately in my case KD sales made no attempt to convey even the basic customer service courtesies.

This is a great little specialty shop in Kalamazoo. I go here for costume and novelty item needs…read more They have a large selection of costumes and accessories. The tops of the shelves in the main showroom are topped with stacks of any kind of hat you can imagine. The back room has shelves and shelves of labeled cardboard boxes containing wigs, boas, gloves, costume jewelry and other props. There are many gag gifts here. You can find lots of little toys (bounce balls, plastic animals, cars, airplanes, etc.), perfect for filling gift bags for children's birthday parties. Stickers, makeup, party decorations...you name it, they probably have it. Be warned that the store is a little dingy and is not in the best neighborhood. That said, I have always found the staff very friendly and helpful. Appearances can be deceiving.

SHOP LOCALLY for Halloween and start at KD Sales! I found a one-of-a-kind costume at a great price…read moreand had lots of help trying things on and picking it out. Huge selection and best prices in town for kids' costumes plus party decorations, favors and goody bag fillers. KD is a Kalamazoo tradition and your money stays here!! Find it at KD, buy it at KD and keep them here for party fun all year long!

From the owner: Whether you're looking for a costume or planning Las Vegas night, K-D Sales Company has what you're…read morelooking for. K-D Sales has a complete selection of balloons, costumes, gag gifts, novelties, carnival & bingo supplies and much more. K-D Sales is a family owned business and has been satisfying schools, businesses and the public for over 30 years. You're sure to find what you're looking for in their huge selection.

Looking for a perfect costume for Halloween?! ⁣ ⁣…read moreDid you know there is a local costume shop on Plainfield Ave?⁣ ⁣ Theatricks has all things costumes and theatre. You can buy a costume there, but they also rent all kinds of costumes as well, usually supplying to/for theatrical shows. ⁣ ⁣ They carry wigs, hats, masks, makeup, and a ton of other accessories! If you're trying to put a costume together and need help/suggestions, they are the experts you'll want to talk to! ⁣ ⁣ Check them out or give them a call!

From the owner: Specializing in: - Wigs & Hair Pieces…read more- Costumes - Theatrical Equipment & Supplies - Theatrical Make-Up

Very big store. Customer service could be better.. stood around 5 mins waiting for help. Overpriced…read moremerchandise.

Poor customer service by managers. Two separated occasions now, one male and one female. This…read morelocation closes prior to the posted close time of 8pm. Lazy management on the last trip. I like the selection of balloons but the dollar store balloons always last much longer than party city.

True to its name, it is a party city right when you walk in balloons, gifts, costumes, and anything…read moreparty related. It's filling shelves and everywhere the eyes can see. My main mission here was too find some steam punk stuff for renaissance themed party. Unfortunately for me, that stuff won't be in for a while. But, at least there's enough material here to make my own! So mission still successful.

I would love to expand this store to Ann Arbor, MI. There are so many events that I wish I could…read morepick out an authentic outfit for.. as this is it!

I was in the store today and the two ladies who own the business could not have been nicer or more…read morewilling to help me. I need a hat for a formal event in London next month. Everything at Penney's was too large and $120! These two ladies helped me and were very honest on what would work. COULD NOT HAVE BEEN NICER! Will definitely go BACK!