Love this shop for Halloween costumes and decor!…read more The pros here are enthusiastic and eager to assist. They have helped me put together costume ideas, as well as configure cool home decor themes. We have purchased costumes, decorations, and misc. items from here, and have always had an exciting experience. You are bound to find what you're looking for here, or something entirely different. Recommend!

I literally just left there! They have so many great costumes and accessories! Everything you can…read morethink of is there! Please check them out...it's well worth it! I got Minions and I can't wait for the kiddos at the job to see it!!!! So helpful staff and even let me exchange something although all sales are final!!! Going there from now on and sending everyone I know!

This costume shop is a MUST go to for any Halloween ideas. This shop has anything and everything…read moreyou can think of for a costume of any occasion. My fiancé and I were walking around for about 5 minutes quite overwhelmed. Shannon came up to us and asked if we needed help. We both didn't answer immediately and she asked us questions that directed us in the right way. We told her we like goofy costumes. She did not disappoint when she named off some different ideas. She took her time, we all had fun trying on costumes, and we found the perfect one. All staff was very friendly. You do have to pay a rental deposit that you do get back once you return the costume. Love this place. We return every Halloween!

AMAZING Customer service!! It's pretty close to Halloween and my gf decided that I have to dress…read moreup as a certain character in about 5 days. It turns out that the only costume that she found acceptable was sold out just about everywhere! Googled around for a bit and I came across this business. I called Kostume Room at about 11pm on a Saturday night, and was shocked that I not only got an answer, but the woman who answered was SUPER helpful. She went to the back to see if there were any of the items left that I was searching for, and there was JUST ONE! So she saved it for me and told me that she would get it shipped out ASAP and will get to me in time for my event. Not only do they have an awesome price point -- I heard some of the workers in the background being super helpful to find the item as well even tho everybody was off work and off the clock. Couldn't recommend this place more! Thank you!

These pop up in empty stores everywhere and carry everything from costumes and accessories to…read moredecorations. I got a 2 headed skeleton AND this is run by the Shriners who support one of the best burn unit hospitals in the USA

A FANTASTIC store. Great employees who enjoy Halloween !!!! They really want you to look good and…read morelaugh. Please say hi to William, he was so helpful in ensuring my son's costume fully worked (inflatable) and actually looked the way it did on the package....my wife is going to love it.....and he will look great at his School Halloween party. Thank You, thank you Will!

Chaotic Creations is a hidden gem in Watervliet! John is extremely knowledgeable in all aspects of…read moremasks, special FX makeup, and anything spooky! His custom pieces of work are amazing! A must go to for anyone who loves Halloween.

Received TERRIBLE customer service from the little kid behind the counter who would not let me…read morereturn unopened (and overpriced) halloween makeup. I told them they could keep it and stormed out, never to return again and I would strongly advise you to do the same. I don't know about the quality of the costumes but the whole place has a musty old cigarette smell. I gave this place 1 star because I could not rate zero. Go to Party City instead. At least you can return unopened items there!

From the owner: Store hours are to call first for an appointment. In October we have daily hours.read more

Jeff is an AMAZING artist. I was super thrilled to deal with him especially after he helped me out…read morewith a gift for my boyfriend. He's honestly such a nice guy And I couldn't have been happier with the mask we received. Thank you Jeff!!!!!