I had an excellent experience working with Oliver. He was highly professional and efficient. In…read moreaddition to his prompt communication, he provided very competitive pricing that met my needs. I am thoroughly satisfied with the level of service I received and highly recommend his expertise.

Oliver was so nice! We added homeowners to my car insurance, and he made the process easy. This was…read morea big load off mu day, and the rates are very good. I recommend this agent.

If you want cheap insurance, this is the place, but I will tell you right now it is not worth the…read morestress and headaches. They don't pay attention to detail. They will not take accountability for their mistakes they make and unprofessionally actually blame you...and lie to you. Communication is beyond horrible. Don't believe me read the other reviews or try calling them right now. When you do get someone to answer the phone they will tell you they will call you right back and this will go on for days and before you know it it's been weeks. They tell you that you're on queue from when you call and are on the list but they still never call back. My license has been suspended 5 times because of them. I have been told by multiple agencies and the state that it is the agencies responsibility to send in the paperwork but they have failed to do so causing my license to be suspended. I let it slide the first couple times I understand mistakes happen but this continued to be a repetitive problem. This and them failing to communicate, not answering phone calls and never calling back lead to overwhelming disappointment and frustration. They've lied to me and told me it's not there responsibility to send in the paperwork just to blame me. The last time I spoke with them, I'm not going to say her name but I absolutely couldn't believe our conversation. She insulted me and said "we always send in the paperwork, but you always get frustrated when you don't pay in time" not only did she contradict what the other person told me blaming me saying it was my responsibility to send in the paperwork but she even lied to me in that statement and tried blaming me once again. I have everything documented. I have receipts with dates that (THAT THEY SENT ME) saying I made my payments in time! But they always fail to send the paperwork in leading to my license being suspended and the frustration and headaches they give me. Cheap but definitely not worth the trouble they cause you or the way they treat you, the unprofessionalism, lying , gas lighting, lack of communication, etc. can definitely find another company with similar pricing to get the job done.

Today I was able to resolve an issue that involved getting insurance for an event. I was confused…read moreand didn't know much. I was able to speak to Lyle and get it resolved. He went out of his way and informed me, walked me through the process and got a good price and product. We have worked with him for a long time he is knowledgeable, respectful, professional and his staff is great too. They always call you back or text and email if needed as well. I recommend this agent and this office for your insurance needs.

I got my insurance here from Antonio for my Subaru and the process was smooth…read more I am really grateful they took the time to answer all my questions

I spoke with Angie regarding cancelation of my car insurance policy today. She was extremely…read morehelpful, respectful and accommodating to my needs in full detail and easy to talk with. I went with another company because of personal finance issues. I truly appreciate and valued your company with coverage of my vehicle, renters.

Lateef has been great for my family throughout our home buying process. I need auto and home quotes…read morebut was working all day and unable to talk on the phone. Lateef honored my request to email and text. Got the quotes to me quickly, then got the documentation to my lender quickly. Unlike my current insurance company, Farmers is charging me much less for the same exact insurance and I got a great rate on Homeowner's insurance. In my experience, Lateef answers quickly and gets the job done!

Horrible services! I…read morecan name any cons you can come up with insurance services. Slow, very rude assistants, they love to get into their customer's personal businesses, they ignore customer's requests, hard to get a hold of them, anything you can think of! I used to love State Farm but Lateef Kirsten's office is the reason why I moved to Progressive. "Like a good neighbor State Farm is there"?? Not with these guys. Make rest of the State Farm guys look bad. Esp. the ones that work hard. My parents also had policy with them for a very long time and they were very rude to my parents. My parents are genuinely nice people. They just wanted general services from them and after all these years of business we gave them, they are still very rude to my parents. I've never left a bad review on anybody before. This is how bad they are and how disappointed I am. They should be thankful that I didn't report it directly to someone that is in charge.

Loved my experience with this office! I worked specifically with Jennifer & she was an absolute joy…read moreto work with. She's prompt & knowledgeable. She respected the fact that I was short on time and tried her best to be accommodating. She answered my questions diligently and most importantly followed up as she had promised. I had reached out to a several insurance offices in Portland metro area to find a reliable agent, what I was faced with was absolute lack of professionalism. I know for a fact upon contacting this office & speaking with Jennifer you'll be taken care of ! * I purchased home, car & life insurance.

Exceptional service. As a new customer I feel confident that o will be well taken care of by this…read morelocal office. It gives me peace to have local reps I can call instead of trying to navigate through a giant world of 800numbers and menus. These folks are very professional and thorough. I value rh

This agency is by far the best insurance agency I have been with. Over the years, I've dealt with…read moremany insurance companies but none of provided quality service quite like Reed Aden's branch has. The service he has provided has been warm, prompt, and very educational. Reed valued me as a customer and worked with me to create the most cost-effective yet comprehensive policy possible. Insurance can be a pain, however, he made me understand what I was purchasing and what would be covered under any unfortunate circumstances. I highly suggest anyone who has questions about insurance or even considering making a change to give him a call. It's impossible to be disappointed in the excellent customer service you will receive.

Reed is extremely knowledgeable and helpful with all of my insurance needs. Any time I have a…read morequestion or need to review anything, Reed is always upbeat and happy to help. It's nice to have a dependable agent we can communicate with.

Best insurance agent ever! Whenever I call Kris Greene's office, either he or his capable friendly…read morestaff answer the phone for prompt assistance. State Farm is a premium insurance and Kris and his staff provide superior customer service that always exceeds my expectations. We live in Portland, Oregon, a few miles from the airport, in the middle of the Columbia River on a floating home. Kris's expertise gives us peace of mind by providing us with the right amount of insurance on our toys without the worry of "what if?". We're able to fly into PDX and enjoy life with friends and family on the river or head to the mountains to ski and know Kris has us covered. From a customized Blowsion jet ski, to a tournament ski boat, to a Boston whaler we use 365 days a year (no matter what kind of weather), to a 50 ft yacht, to a fast sports car to an SUV for the mountains: Kris can insure it! Life is full of many changes. Kris expertly suggests the right amount of insurance based on our use (which saves us money). He even found us an agent in the Bay Area for our second home. Kris is a trusted advisor which allows us to enjoy our lifestyle in the Pacific Northwest and a nice guy to talk to about keeping you and your belongings safe.

Kris has been our family agent for over a decade now. He truly cares about his clients and we are…read morevery happy to have an agent who is there for you. We highly recommend this agency!

Donna patiently answered all my questions and didn't push me to purchase coverages I didn't want…read more Highly recommend.

I called about getting insurance after a frustrating situation with my current carrier. The person…read morehandling the call, was less than helpful and didn't seem that interested in gaining my business. The agent might be good, but the front staff leaves something to be desired. I have had State Farm in the past in a different state, but I am taking my business elsewhere.