You can go look on the AZ State Board of Dental Examiners site and look up the license of one of the dentists here- Phillip Cooke- and see the board actions taken against him. Pretty shocking that a pediatric dentist would allow someone to practice who has multiple complaints- including giving too much medication- DOUBLE the medication. Findings of fact say he worked on teeth virgin teeth with no evidence of decay and some ended up needing root canals, he also left open margins on crowns, and patients had nerve damage. License No. D02700 Parents deserve to be aware of this information. read more

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Would highly recommend. Kind staff that are willing to go out of their way to help you out, great experience.

I came to this dental office for a second opinion regarding my 7-year-old daughter, after her original dentist recommended braces. I wanted to better understand her oral development and get clarity on the recommendation. Unfortunately, this visit turned out to be one of the most bizarre and upsetting experiences I've ever had in a medical or dental setting. First, during the appointment, all they did was take X-rays--no dentist or hygienist ever looked in her mouth. I found this extremely unhelpful and odd, especially for a second opinion appointment. Instead of giving us any insight, they simply told me to schedule another appointment, which felt like a complete waste of time and money. Things took a shocking and unacceptable turn later that same day when I found out this office had made a false DCS/CPS report against me. The basis? My daughter--like many young children--made a completely innocent, joking comment about how "I punched her tooth out," when in fact her tooth had fallen out earlier that day on its own. I corrected her in the moment, loudly and clearly, and said, "Don't joke like that--your tooth fell out because you bumped into me when you woke up." Despite this, someone at the office apparently took the comment completely out of context and fabricated additional lies. They falsely reported there was "bruising" in her mouth and on her face--which is particularly outrageous because no one at that office ever looked inside her mouth in the first place. If there truly were any concerns about injury or bruising, why wasn't I informed directly while I was there with her? Even worse, the supposed "bruising" on her face was nothing more than dry red marker dye from her playtime earlier. To twist a child's words and make false claims about physical signs that never existed is not only reckless, but also deeply disrespectful and disgusting. These types of baseless reports waste the time of state agencies, traumatize families, and undermine real cases of abuse. Thankfully, the case was reviewed and quickly dismissed as false accusations. But the emotional toll it took on me and my daughter is something I won't soon forget. I'm taking all necessary steps to advocate for my daughter's oral health--responsibly--including exploring orthodontic needs when appropriate. I will be filing a formal complaint with the Arizona State Board of Dental Examiners, as well as any other relevant bodies. What happened here was unprofessional, dishonest, and deeply harmful. If this office truly cared about children's health and wellbeing, they would speak with parents honestly, examine patients thoroughly, and avoid making life-altering decisions based on hearsay and imagination. read more

Horrible place. Don't go here. My son has been going here since he was a toddler. Now he's ten, and I regret giving them any of my past business. We had an appointment for my son to have one of his baby teeth removed due to it obstructing his adult teeth. It needs to be done to prevent more damage that would cost more money in the future. Prior to the appointment they said since there is a root, the insurance would cover it. Day of appointment, they say, this will be out of pocket. They didn't even look in his mouth or take a new X-ray. The X-ray from a week ago showed a root. They say to me, it might not even matter to the insurance company if there is a route or not, but we can submit it and see if they will accept. I said why didn't you try to submit this last week prior to the appointment? Why did I have to take time off of work and waste my gas which is really expensive right now to come all the way over there for nothing? Total BS. An ass backwards. (Context for my situation, I'm poor, we only have access insurance and my son is disabled. That day I had .50 in my bank account and I would be donating plasma later that day to feed my son) Don't go here if you're poor read more

1 Star - Disturbing, Unprofessional, and Completely Unacceptable I'm writing this as a mother who is still completely shaken by what happened after my husband took our 7-year-old daughter to this dental office for a second opinion. We were told by her regular dentist that she might need braces, so we just wanted more information before moving forward. What my husband experienced was not just unhelpful--it was disturbing. All they did was take X-rays. No dentist or hygienist even looked in our daughter's mouth. Instead, he was told to schedule another appointment. No explanation, no evaluation, no care. Just a rushed visit with no value. Later that same day, we were shocked to learn that this office filed a false DCS/CPS report against us. Why? Because our child made an innocent joke during the visit saying her dad "punched her tooth out." As soon as she said it, my husband corrected her out loud and explained that her tooth fell out after she accidentally bumped into him while waking up. It was clearly a child being silly, and he handled it responsibly right then and there. Instead of using common sense, someone at this office took her comment completely out of context and made it worse by adding false claims--saying there was bruising in her mouth and face. First of all, no one even looked in her mouth, so how would they know? And the supposed "bruising" on her face? It was dry red marker from playing. No one even bothered to ask about it or raise concerns while they had the chance. These kinds of reckless, false reports are not only wrong--they're disgusting, harmful, and deeply disrespectful. They waste the time of protective services, distract from real cases of abuse, and traumatize innocent families. We take our daughter's health seriously, which is exactly why we were seeking a second opinion in the first place. The case was completely dismissed because it had zero basis in fact. But the damage has been done, and we will not let it go unanswered. We are filing a formal complaint with the Arizona State Board of Dental Examiners and pursuing all appropriate channels to ensure this office is held accountable for its actions. Do not bring your children here. They are careless, dishonest, and unprofessional. What they did to our family is unforgivable. read more

I contracted Tiny Teeth aka Desert ortho for braces for my daughter , they had mis quoted the price three times before presenting me with a contract , I signed and paid the full amount , they have now asked for additional 500 to be added I asked for a bill to explain the difference and they have refused to send it , I wouldn't recommend doing business with this company read more

My only issue with this place is that they don't want no parent in the back with your kid(s). I think that's INSANE! We don't know if they're safe and being treated well. At least one parent should be able to go in the back to see everything that they're doing. Questions should be asked right then and there. Not after and being pulled to the back room! I'll be looking into a new dentist location where I'll be able to see my child! read more

Tiny Teeth Children's Dentistry - Pediatric Dentists Near Me - Phoenix, Arizona

If I could give zero stars I would. I'm terrified of dentists but still need to be a good mother and take care of my kids teeth so I told them that if anything crazy or abnormal came up please make sure I'm told gently away from my daughter so I don't give her my same fear. First of all they took 45 minutes to "verify my insurance" even though I provided it and had it verified the day I set up the appointment the week prior. I didn't take the whole day off cause I didn't anticipate their huge incompetence right off the bat. Then they wouldn't let me go back there to be with her while she had work done so who knows how kind they were to her but when they were done was the worst part. The young lady called me into an office with my daughter and told me she would need MAJOR mouth surgery and that she would need anesthesia, so she had to be cleared by a doctor because basically I failed at taking care of my daughters dental hygiene. They said basically all of this had to be done on one visit because otherwise it would be outrageously expensive but also that they were pulling almost every one of her teeth because no the her baby and grown up teeth were rotting in her mouth. They said she needed root canals and crowns and fillings and extractions. I tried my best to stay calm and not stress out my child and set up all the needed emergency surgery appointments they said I so desperately needed to in order to save my kids mouth and went home and had a break down to some family about how I was a terrible parent and how terrified I was for her and all that jazz and they suggested I get a second opinion just in case to see if there was a less traumatic option for her. Well guess what? TWO OTHER DENTISTS SAID SHE WAS FINE, EVERYTHING IS ON TRACK AND NORMAL AND THE MOST SHE NEEDS IS A LITTLE FILLING *MAYBE* BUT EVEN THEN IF IT DOESNT BOTHER HER, HER TEETH ARE ON TRACK TO JUST GROW OUT ANYWAY AND THAT BABY TOOTH WILL BE GONE. AND WHEN I CALLED TO CANCEL MY APPOINTMENTS FOR HER EMERGENCY SURGERY THEY SAID WE NEEDED THEY TRIED TO GUILT ME FOR IT! I've never been more upset and confused and I hope that everyone reads these reviews before going in, like I should have because apparently this has been their game for the past ten years and TRULY I've never been more disgusted and had my fears more confirmed. DO NOT RECOMMEND read more

The office and over the phone staff lack customer service care, they Don't offer any help they claimed that it takes a long time for Insurance to respond, but I was able to contact Insurance within 30 minutes and unfortunately as a parent there's nothing I can do to help my daughter be seen faster because any paperwork that needs to be filled out has to be sent over from the office staff. they show no compassion and no effort to help you and just say that you have to wait. read more

Everytime i bring my child for his check up the staff is super friendly and understanding/patience with my son whenever he comes back. Its reassuring knowing those facts. read more

They don't let you sit with your kids are getting work done! They won't tell you why just it's policy! They are one company yet if you have to get orthopedic work done at same office location you have to fill out paperwork for the same stuff! They can't even communicate across the desk to each other! All the concerns were expressed to management to witch I was told yep I know I hear it all the time nothing I can do! It's the way it is right now! If they can't even communicate and within their own office I have zero confidence in their ability to do proper work or even to know what was done previously! I strongly recommend finding a more professional, caring, family oriented dentist! The office has no entertainment for children! They have tables that are all off or broken, a tv room playing rap videos with no sound. It has to be the most uninviting waiting room ever! It is run at the bare minimum cost and that's passed onto the customer! read more

If i could give this place 0 stars i most definitely would. One of the girls called me over and said the reason why we called you over is because we saw white flakes on both your daughters hair . So we have suspicions they both have lice ! The disbelief in my face ! I told her its gel ! She continues to tell me we will have to reschedule! I told her do not worry about it i will never be coming back here ! With a smile on her face said thats fine . If anything it looked like she had lice ! Do they check there workers as well ? If anybody that works there is her true friend they would let her know she has a dandruff problem or maybe a bad case of lice herself . What really made me go of is them asking my 4 year old and my 8 year old if they have an itchy head and all the stupid questions that only un profesional people ask a child ! Im the parent they should have come to me and not my children ... My kid was asking me what was lice and why the girls were looking through her hair . Never again going back ! read more

The front office experience is terrible. The woman in the office took over two weeks, just to help me facilitate and medical clearance that I most definitely had, the whole process of searching for a facility to give me the medical clearance and them, allowing the medical clearance from the other office, took a total of nine weeks a little more than that, and the office I received the clearance from also told me the staff was rude to them, cut them off, and was flat out, unwilling to work with them at times, on something extremely simple. I know this to be true because the office attendant (female) she hung up in my face on two occasions, while on the phone with me, I was not rude, nor did I do anything to prompt this kind of behavior. I spoke with one nurse, who stated they have ordered me to see another facility, and then put me on hold only to come back on to State. I could go forth with having a surgery at their facility, when they told me they were outsourcing me and insinuated I find other appropriate care, I had told them that was perfectly fine that was only needed to hear, but then she urged me to wait for a few moments on the line to urge me to go forth with the procedure for my son, the scheduler was also rude and rushed me off of the phone, rushed me scheduling the appointment, after not, even knowing I had finally received the medical clearance, no one had contacted me after said, medical clearance was acquired finally. I ended up just canceling the procedure, as it was a really scary experience, and I found out later also that the billing was faulty, and they will over bill for your appointment to your insurance company. Find somewhere else, there are plenty of very nice dentistry facilities, you can tell they believe that because they are located on Bethany home Road they do not have to work at a high-level of care, as if poor people should not be treated as regular clients. this is unfortunate. read more

I grew up here and as a child it was the best dentist! Now that I have my own kids I took them here and at first it was great. The staff, the service, they gave so much attention to the kids, very gentle and nice but once they moved locations. I am very upset with EVERY SINGLE CHANGE they made. The place is creepy in a kids view; no walls are kid friendly! Staff isn't as nice as before! No tv in the lobby but tablets if your late 10 minutes they make a big deal about it. Alex was a very nice, caring, humble man but now it's a different story. He is " the boss; don't joke around" sorry it's a complete mess now! I'm so disappointed and feel sad how bad it is now. read more

Place is very clean and nice for kids. But the first time I went they left me waiting for 30-40 minutes. I'm a patient person so I waited and tried to keep my 1 year old entertained. The second time I went with my now 18 month old I had a doctors appointment first and then got caught behind a train crossing so we were running a bit late. I got in the parking lot 10 minutes late but by the time the girl at the front desk opened the little window it was 13 minutes late and past their "10-minute grace period". I was told I would have to reschedule and go back another day. I'm very understanding but this was too much for me. Will not be back. read more

I had brought my twins for their first dental visit at the old office and it went Good. My grandkids have been coming for yrs so liked it. But once I took them for the second visit, it changed, the staff etc. My twins were not co operating to well and they said I couldn't go bk with them, so I said not comfortable with that.. so she asked me to wait in the lobby once I was trying to go bk out one of my twins was crying n dropped herself n the girl helping us pushed her out the door w her foot n hand instead of offering to help. Never went bk. Not to mention no smiles n no consideration. read more

I've never had such a hard time simply verifying my insurance. I gave the front office all the info they need and scheduled my appointment. Mind you I took a day off to handle this and go to the appointment. When I get there they tell me they couldn't verify I had active dental insurance. They call again then say that now they're telling them that insurance shows up as health insurance not dental. They tell me I have to call and have them fix it. Call today and guess what, no problems everything shows dental. Even the website shows everything. I call front office again and ask the girl can you guys try verifying again? She was no help. She said she wasn't the one who called them. I had to go through a specific girl that wasn't there today. Right away she was defensive when all I'm trying to do is have a simple check up for my daughters first dentist appointment. I definitely won't be going here if it's that difficult just to do this. I should have looked up the reviews before I got there. Only thing nice about this place is the jungle theme. Thad's all I'll give them. read more

Great service thanks to the beautiful ladies suheidy and Mia

they did not offer me the numbing shot before giving me a filling not until they starting drilling and i was crying and i'm not no fucken dentist but i know u let that numbing shit sit for a bit before u continue to work but no immediately after giving me it they started drilling again my last dentist was never like this they did not even apologize definitely finding a dentist read more

I hate this place. My kids actually end up with bruises after treatment from being pushed down so hard. I found a better place. This one may be good for kids 10+ read more

Staff was really friendly but actual dentist couldn't really give me much information. I asked when a pacifier would start affecting my son's teeth and he said he didn't know because it's been so long since his kids had a pacifier.... You deal with kids everyday, how do you not know this...? The service was fast and the place is clean. read more

My kids and I really love this office, all the staff and especially Alex and dr marloin are amazing. My boys always look forward to going.

Had two kids go in for their six month cleaning and both were found to have cavities-two for one of them and four for the other. Being a little skeptical, I asked to see them on the x-rays. They could not point them out because the cavities were in such locations where they wouldn't show on an x-ray. Still skeptical, along with kids no longer wanting to go to a pediatric dental office, we became new patients with a new dentist. Amazingly ALL 6 "cavities" were gone! Very disappointing to think that Tiny Teeth is that inept or would try to generate income. :( read more