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    Tip Top Chimney Sweep

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Tip Top Chimney Sweep

    Fireplace cleaning

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    8 months ago

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    Chimney Sweep & Hearthside Shoppe - New hot tub!

    Chimney Sweep & Hearthside Shoppe

    (3 reviews)

    Honestly, where do I begin? My husband and I were in the…read morearea shopping for fireplace stone to build a small backyard firepit. Little did we know, we would not end up buying fireplace stone, but a whole dang hot tub instead. We were faced with selling our current tub before we could commit to the new one. Two weeks later, we were coming back to Derrick and Daryl ready to buy the new fancy Saratoga Spa on their from porch. Delivery with Randy and Daryl went flawless. They installed the cover lifter and were able to maneuver it into place. Thank you both! Now, if my above review isn't enough, the team at the Hearthside Shoppe gets better. We had a small issue with our tub after a few days of use. They had their tech Dry out THE NEXT DAY! He was able to diagnose the issue and called me later that evening to tell me he would be there on Monday morning to fix it (this was Friday). That experience does not happen at other places. If you were wondering about purchasing from the Hearthside Shoppe, do it. You will not regret it! Ask for Daryl or Derrek!

    This is where I got my pellet stove, and I wouldn't go anywhere else in Northern New York for one…read more They have an excellent selection (Quadrafires, Heatilator, and others) and the friendliest staff. The fellows who installed my stove did so during a raging snowstorm, never lost a good attitude even though the installation was made difficult by complications a prior DIY job caused. (Mea culpa.) These guys are going to be here for the long haul. They service what they sell, and stand behind every product in the store.

    Bayside Chimney & Stoves

    Bayside Chimney & Stoves

    (6 reviews)

    so I set an appointment up and they said they would be out between 12 and 2 PM. When that time came…read moreand went, I called the and spoke with the gentleman who I initially booked with and when I told him what was going on, he hung up on me. I called 17 times and it just went to voicemail. I left a singular voicemail and sent them a text and still no word from them. So I tried calling from a different phone number and imagine that they answered right away. He gave me some bologna answer about a technician calling me and letting me know if their arrival time but three hours later guess what no call. This company sucks. Do a little bit of research on them and stay away! I sincerely hope they go out of business.

    They do not return calls after they take your 50% deposit!! I made an appointment for an inspection…read moreand chimney cleaning in August and was patient for an appointment in early Oct bc of covid. They were friendly enough at the appointment. However, after they came they suggested I needed to replace my firebox and wouldn't clean my chimney bc it was a hazard so I paid for the inspection only on day of service. I was told the quote for firebox would come to me with in a week (maybe sooner bc it was going to rain the next day and might be able to get to me) the bad news was the earliest they could book me was around thanksgiving. After calling weekly I finally got the quote after 3 weeks and paid a 50% deposit. I was told early Dec at the time of deposit. I call and email weekly. Never do they answer the phone and I get a few short emails from Jessica never actually setting a date. Even told me one time that Duane never told me what he did about timing. Last reply I received in mid Dec was the latest would be January. It's Feb now they don't call me back and still haven't given me a date. To take over $2k from me and not respond for 3 months is terrible business.

    Northeastern Chimney Solutions

    Northeastern Chimney Solutions

    (4 reviews)

    Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

    My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

    Tip Top Chimney Sweep - chimneysweeps - Updated June 2026

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