Great quick laundry that does dry cleaning and starch…read more They will even express your stuff for only a dollar extra.

The place was clean. The parking was good. The time for competition was reasonable. Actually really…read morequick. Dottie was very kind. Would recommend. Will return.

Diane that work at best wash on west main she keep the place clean,she is super sweet she greets…read moreall customers that come in I recommend that place it's a10/10 and also nice music plays in the background as you wash

I decided to try this Best Wash location because I didn't feel like driving to Fairview Heights. I…read moredidn't go there with the expectations of making the Attendant my personal slave, either. I take my baskets from & to my car, all by my adult-self! I pulled into the parking lot and found all of the Handicapped parking spots taken. Later, I found out that none of the 4 people who parked in those spots were disbled. I parked, opened the car door and became overwhelmed with the smell of skunk weed and the sound of booming radios. I should've turned around and went right back home! I didn't. This Laundromat is abused. A sweet Attendant was on shift while I was there. She cleaned all of the unused machines & dryers twice. She mopped the floors twice. It didn't make one bit of difference. My clothes had a sour-like smell after they were washed. That means that the washing machines needed to be cleaned. There were no folding tables. I didn't feel safe & the Laundromat is in need of a serious upgrade. This my first & last trip to this location.

I have been a loyal customer since 2007 and had been very pleased with their dry cleaning services;…read morehowever, 3 weeks ago I brought a BRAND NEW business skirt for dry cleaning. When I picked it up, I was told there was a wine stain on the back and it was very difficult to get out. I was livid and told her I should have been called about this BEFORE any cleaning as the skirt was brought there BRAND NEW. I argued with her and to no avail, she was not accountable and would not compensate me for the skirt nor offer complimentary dry cleaning for the value of the skirt. Instead, she kept saying it was a wine stain, and I should return it to where it was purchased. I WILL NEVER GO BACK...POOR CUSTOMER SERVICE WHEN THEY ARE AT FAULT!!!!!!

They do an ok job. If they just do what we asked them to do. No crease no starch. How hard is that…read moreto do?? They lost my jeans this go round. The price not bad until the add starch that doubles the price.

I dropped off two pairs of Kenneth Cole slacks at Premium Cleaners on March 12, 2026, for pressing…read more When we returned to pick them up, we were told the pants could not be located and that the staff would look for them. We have continued doing business with Premium Cleaners since then, bringing in weekly orders and repeatedly asking about the missing pants. Each time, we have essentially been given the same response: "A manager will call you." That call never came. After nearly five months of trying to resolve this through the store, we finally started calling around ourselves and eventually obtained a "management line." At this point, I simply do not have the time to continue chasing a business to address property they lost while it was in their possession. This should have been a very simple customer-service issue: locate the pants or compensate us for them. Instead, it has turned into months of unanswered requests and no meaningful resolution.

Recently in an attic of our family home, I found a vintage dress my long-deceased grandmother, Oma,…read morelikely last wore in the roaring 20's. And it was in terrible shape; badly stained a dark streaked tea color, matted, frayed, and really almost unsalvagable in our view. I took it to Prime Service Cleaners in O'Fallon, always my family's go-to cleaner, and walked in with it. They immediately told me what I had already guessed; there was little chance this dress could withstand what it would take to clean it even if it were even possible to clean it. It would take a miracle. But the process was most likely to simply destroy the dress due to its delcate fabric and tassles. I asked them to try anyway and signed the release form. Today, we picked up that dress and to say I was positively stunned would be the understatement of the century. This dress now looks near-perfect, like a true museum piece. I can't even comprehend what took to make this piece come back to life. So thank you, thank you, thank you for your truly amazing masterful preservation of a family treasure.

I gave them a dress with some punch stains on it, and there was also a stain that was on it when I…read morebought it, and orange ink stain I believe. I didn't expect them to get that one out because I'd had the dress for so long. But they got all of them out!! And honestly it wasn't terribly expensive considering how much I paid for the dress originally. Friendly staff as well.

They were quick with replacing a zipper on a jacket. Unfortunately, they did not use the same type…read moreof zipper that was on the jacket prior, they used a much larger zipper zipper. If you go there be specific of what you want.

I took my coat in for a new zipper and needed it in two days. She said no problem, had it ready…read morewhen I walked in and only charged me $24. My zipper works great and I will be taking all my alterations there!!

I was in town for a short while and took two new suits to the cleaners to get a good pressing so my…read moresons would look sharp at the memorial service. The suits were not the straight smooth pressing that I do and have gotten back from other cleaners. This was not a good job at all. The price was reasonable but they say you get what you pay for.

My Hermes tie came back with two black dots on that were not there when I took it in. Two more…read moretries. Still there. They said my ticket was being sent to claims. But then I just got a message to pick up my tie. Spots still there. No apology. No compensation. Nothing.