Customer service is second to none. The level of service is to be commended. I was reluctant to…read moretake my car to them at first - not being a national chain. I'm so glad I changed my mind. They quickly diagnosed the problem and offered practical solutions. The young man at the desk (Cobie, I think) was professional, honest and respectful. Kudos!

Honest guys who helped solve a "mystery" tranny problem the dealer's most experienced mechanic…read morecould not. Currently have second vehicle there for rebuild.

This place was recommended by all of my friends and gear heads. I was pointed here by all…read more Josh took my car for a spin and raised it up. Turns out that my transmission was not the problem. I was so happy. The mechanic was fair and didn't try to swindle me at all.

Highly recommend Brian and his team for any transmission work you need. Quickly diagnosed the…read moreproblem and were able to fix my vehicle in short time. Fair price and excellent work.

If I could give more stars I would!! These guys are on point know exactly what they're doing and…read moresuper friendly. My car wouldn't turn over and within 5 mins they were able to diagnose. Fuel pump issue. Told me how to go about buying one to save money and everything. Hands down would use them again and again AND AGAIN!!! Top notch! Thanks guys!!!

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

Extremely dissatisfied with these crooks!!! After paying $557 to be lied to and told I needed a…read moretransmission (drove car to the shop with no issest) my car was in worse shape when I drove home. Called and let them know that the car was driving different after being picked up and was told I'd receive a call back that still hasn't come. Not to mention they demandEd a cash payment that I was informed about AFTER the assessment was done...A total waste of time and money and I wouldn't refer anyone to be ripped off like I was!!!

It's true, I went in and Barry diagnosed an electrical problem that was causing me problems with…read moremy transmission. Very trustworthy and honest. He runs a all American family company.

They rebuilt my transmission in about 4 days despite them quoting 7 business days…read more They did it for a very reasonable price and my truck is as good as new now even though it had to be towed in. They picked it up at my house for me, fixed it, and did an awesome job. These guys are true professionals that stand behind their work! Thanks Marvin for an excellent experience and thank your guys for a job well done!

I was having issues with my transmission for a few months. My F150 would lock me out of 1st, 2nd…read moreand 6th gear randomly. After a trip to my normal mechanic, he recommended that I take it to the Coleman Taylor on Winchester. Greg took got me checked-in, and within two hours they had diagnosed the problem and ordered the part to get it fixed. I scheduled a time to bring it in a few days later. When I dropped the truck off the following week, they were taking it back to the bay before my ride even showed up to pick me up. My truck was back on the road the same day and seems to be running like new. Everyone at this location was extremely professional. From their uniforms to their manners. Always a "yes, sir" and "thank you, sir". And a special thanks to Miguel for going above and beyond to help me out. I highly recommend this location.

the g56 transmission I bought and had shipped to Alaska didn't last too long only 57000 miles on it…read morewhen 4th gear started rattling and of course it was out of warranty they did say sorry

This place is worth doing business with. There was a problem with the workmanship and when it was…read morebrought to their attention. There were no questions asked, they honor the work they do and corrected it. I will be doing business with them again in the future.

My transmission was slipping in my 2017 Tahoe. I needed help. And Coleman Taylor was suggested by…read moremy favorite mechanic. And I was lucky he did. I was informed that it could take 3 days or it could take a week. Regardless, the Tahoe needed fixing. I took it in on a Monday and one day later I was struggling to find a rental when I got a call from the CT guys. IT WAS FIXED!! Went in to get it and the cost was awesome. I had been told by several that a new transmission cost a lot. But these guys were fairly priced. I can't say enough good stuff about these guys.

I was feeling a strange shudder in my truck so I called Coleman Taylor…read more They allowed me to bring it in the same day! In a matter of hours, I had heard back from Marvin and he thoroughly explained what was going on and what my options were. He was friendly, helpful and patiently answered all of my questions. I'm not going to get the repair done as the vehicle is still in it's return window but if I need a transmission repair in the future, I will definitely be a customer. Thanks so much Marvin!

Had a transmission fluid change, they did a good job no problems. Good customer serviceread more

So this place I don't recommend to anyone ...For one The owner was very rude & didn't want to fix a…read moremistake they made due to fixing my transmission! 2nd thing get my car back & found mice feces all over my car with a horrible smell coming out my trunk found the babies & the nest where my spare tire was now the mice is just running around my car! I paid too much money for them to rebuild my transmission, for me to lose alot of my belongings due to the mice problem ..

The mechanic I usually take my cars to is almost to Bartlett and I wanted to try something close…read moreand in the CY neighborhood. I came in looking for a convenient, quick change on my brakes. I knew that was the problem. I also knew the car I was bringing was an older "clunker" that I did not want to invest much into for repairs. Upon arrival, I attempted to explain this to the receptionist. She didn't even make contact with me, but instead just told me that the mechanic would take care of things. I should have insisted on speaking to someone but I wanted to trust the process. When I received the quote, I knew it was way off. I reached out to my mechanic (who also has Yelp reviews of 4.6+ as well) and asked if it sounded strange. He said he could beat it by $400, and probably more. I picked up my car (which still cost me a $125 diagnostic service fee) and took it to my other mechanic who did the work for $800 less. I'm sure The Hub stands by their work and their quote, but that is just so, so far off and a bit toned def to this customer's needs. All your receptionist had to do was listen to me and consider my request, but instead, you lost a potential new customer from the CY neighborhood. I hate that because I want to support local joints. From what other reviews say, this is a highly reputable place to take your vehicles -- so I can't argue its quality. I can only warn the consumer of its seemingly astronomical, pricey quotes.

The mechanic, also the owner, seems to have a good handle on easy repairs and maintenance but is…read moreout of his league when it comes to anything more complex. In fact, he's pretty incompetent. Too many times he misdiagnosed problems with my car (always at my expense) then aggressively pressured to have unneeded issues fixed sooner than later. Not a good or honest way to do business.