Let me start off by saying this place is super CLEAN!! The use nontoxic products and it leaves the…read moreenvironment with a non chemical smell which is super nice I've never been to a nail salon that's as nice as this one and I've lived all over. Emily was the one do to my pedicure and she was FANTASTIC!! She was super sweet and took her time making sure my toe nails looked great! I recommend this place 10/1

My mother and I visited this salon while we were in town for a tragic family loss; we were seeking…read morea brief moment of relaxation before driving home. We chose this place based on online photos of good work and seemingly fair pricing. Initially, the experience was positive. Time-Saving Perks: They offer concurrent service (hands and feet done at the same time), which is efficient. Ambiance/Selection: The shop wasn't too busy, they offered coffee/tea, and had a good color selection. Art Quality: The basic nail art, including chrome powder and striping/dotting work, was technically well-executed. The Shocking Price and Service Integrity Issues The quality of the work does not justify the final price, which we believe was a serious overcharge and took advantage of our vulnerable situation as non-locals who were clearly stressed. Service Price Paid Basic Work Performed My Service $250 Soft Gel Full Cover Tips + Basic Nail Art (chrome/striping) + Basic Pedicure (no spa additions). Mom's Service $175 Hard Gel Fill + Basic Nail Art (on 1-2 fingers) + Basic Pedicure (regular polish, no jelly/hot stone/soaks). The itemized charges on the screen included terms like "Level 2 Nail Art" to justify the excessive cost for what was genuinely basic, common nail art. Red Flags During Checkout The end of the service raised serious concerns about their business practices: System "Failure": The salon's card systems were suddenly "down," and we were asked to Zelle the total payment. This felt suspicious and unprofessional, especially in a tourist area. Lack of Trust: We overheard staff making comments to each other, such as, "They're leaving right after this," displaying a clear distrust of us as customers. I had openly explained our circumstances and even shared a past negative experience where I was scammed by another salon's over-inflated pricing/tipping practices. Conclusion After returning home and consulting with multiple professional nail technicians nationwide, it is clear that my mother and I were grossly overcharged. While I understand prices vary, this felt like an intentional exploitation of non-local customers who were not in the mental state to contest high prices. We paid immediately to avoid any conflict, but the feeling of being taken advantage of is incredibly disappointing. If you are looking to be seriously overcharged for basic nail services, this is the place to go. I cannot, in good conscience, recommend this salon.

So friendly, speak English, did exactly as I asked. Nails look beautiful! Got square oval gel…read morenails. Great locstion, verry accomodating for appointments. I go there regularly. Always a pleasant experience.

I've been going to Mimi for several years and I cannot say enough of Mimi and Angelica. Their…read morestaff are amazing, very professional, kind and so respectful. They do an amazing job on my nails and my pedi's. She will go out of her way to make everyone and anyone feel special.

John is a great nail technicia, he takes his time and he is very skilled and knowledgeable. He is…read morealso very detailed and always does a great job.

Great nails and always enough staff so never a long wait. I recommend!! Clean place and friendly…read morestaff.

Tiffany did an awesome job, I got my nails done and also had a pedicure…read more I'm from Houston and I've been looking for a place to go, and I found it. Pretty Nails Spa

Made a pedicure appointment and 6:30pm , arrived 10 minutes early. Two employees were working on…read moreone person and never apologized for the delay. After waiting 20 minutes got up and left. Worst service ever. If you value your time , I wouldn't go there. Everyone's time is important.

Ling is awesome! She always lets my feet soak extra long, and then gets my ingrown nail out without…read moreany pain. I always come to this nail salon for my pedicure whenever I am in town. She gets quite busy so make an appointment or go early. I have gotten gel nail polish pedicure and regular polish with her. I like to get the spa pedicure with the sugar scrub. She has a good selection of nail polish and gel nail polishes and her salon is clean and neat. She can do waxing as well, and the type of wax that she uses is an environmental friendly and healthier type of wax for your skin. Located on the west side of El Paso, be sure to call and make an appointment and go see Ling.

please s ave your money. I went in for a partial acrylic removal and a simple paint job and she…read morecharged me $43.00. she even tried to pry off my acrylic with her own nail which hurt. she then made me put both hands into a bowl meant for a condiment. then when she started using the drill she burnt me and nicked my fingers several times. She charged me $20.00 for the removal and $20 dollars for a bad paint job. I could have gotten that same paint from the dollar store for a couple of dollars. the $3 dollars was maybe for the water I rinsed my hands with. I have no idea but I'm extremely upset about this experience.

I just started going to Briana for my nails and she's amazing! The salon is pretty quiet, very…read moreclean and organized. Will definitely recommend Briana and 1st Impressions to my friends. I'm convinced there is nothing Briana can't do. Her instagram is polish_mee_pretyy Look her up, you won't be disappointed!

Absolutely great service! LeeAnn Flores did a wonderful job on my highlights and cut! It took a few…read moreweeks to get in but well worth the wait! I'm new to the area and so grateful to have found someone that is priced reasonably and does excellent work!

Lily does and AMAZING job at dip, if your looking for someone who knows what they are doing. I love…read morethat I don't have to come back until 2.5 weeks because they grow out so naturally due to the way she shaves them. Brian gave an awesome massage!

I was able to bring my mom to the shop so she came get her nails done and it is helped greatly…read morepreferability to walk around. The ladies were professional courteous assisted my mom and made her feel welcome. I also got my pedicure because i'm on my feet Constantly They also made me feel welcome we will definitely be coming back for future visits.

Ling is still in the same building but now owns her own business : Ling's Nails!!! She's done my…read morenails for years and does a fantastic job! Shop is clean and the wait time is next to none because she's fast too!

Literally the worst full set I've ever gotten in my entire life. Acrylic stuck all over my hands…read moreand everything. Really shouldn't have even paid.