If you get a nail, screw, or slow leak in your tire, head straight to Mac's. I'm a repeat customer…read moreand they are expert specialists who do tire repair and replacement and do it well. This longtime independent black-owned business is a real asset to DC, and they make everyone feel welcome. Mac's even promptly provide personal online responses to quote requests. No upsell, no gimmicks, just friendly professional service with unheard-of 24/7 hours. Cash or debit card recommended to avoid a reasonable credit card surcharge. Great value, with tires plugged in 15 minutes or so (once your vehicle is "up") for under $30. Keep up the great work!

I had a pesky leak on my left front tire that only got worse the more I prolonged it. At first I…read morewas able to put air in the tire and it would last for around 3-4 days but now it was only good for hours before my tire would go flat. To make matters worse all four of these tires are basically new and less than 30 days old! Anyway, this whole thing was driving me nuts, so I started shopping around for a place. I remembered this local place that allowed you to drive up for on-the-spot repair and they work on your tire(s) while you wait in your car, so I decided to give them a try and I'm really glad I did. When I arrived there were a couple of cars ahead of me, which wasn't a big deal since this place is similar to a drive-thru you allowing you to conveniently wait your turn in your car. They work pretty quickly here and before I knew it I'm pulling forward to get my tire looked at. The mechanic was friendly, respectful, and took the time to listen to what was going on with my tire. He quickly got the tire off, diagnosed the problem, and explained what needed to be done in plain language. The problem was with the valve stem, which had a leak. The mechanic got right to work making the repair and explaining to me what he was doing. The work was done efficiently and correctly, and he made sure everything was explained to my satisfaction. There was no pressure, no upselling, and no runaround; just honest work and solid service. Oh, and the cost of this repair was less than 25 bucks! I couldn't believe I received this much service and such great work at this price point. What makes this place stand out to me is the customer service from all of the staff, but in particular the mechanics themselves that are actually working on your car. Usually, the people working on your car are hidden in a garage somewhere while you wait in a waiting room, so you never actually meet the mechanic working on your car. At Mac's you are up close and personal to the mechanic. That's a huge plus in my book. You can tell this is a local business that actually cares about its reputation and all of the customers coming there. It's the kind of shop where they remember you, talk to you with respect, and make sure you leave satisfied. If you're tired of chain shops and want to support a local business that does quality work and treats customers right, this is the place to go. They earned my trust, and I'll definitely be back for future tire and service needs. Highly recommended!

This was my second visit to Radial Tire Company and they now have my unwavering loyalty. Paul is…read moreboth knowledgeable and honest; he found an elegant and simple solution to an unusual problem. In fact, everyone we have interacted with at this place was friendly, competent, and efficient.

I don't leave reviews often, but as a business owner myself, I know constructive feedback is…read morenecessary for improvement. I brought four wheels to Radial Tire to have a new set of all-seasons mounted and balanced. My car runs a staggered setup, meaning the rear wheels and tires are physically wider than the fronts. Since I maintain a small fleet of my own vehicles, I do almost all my own mechanical work, but tire mounting is one of the few things I have to outsource. Unfortunately, this experience highlighted a critical breakdown in basic quality control. I brought the wheels in loose to make the job as straightforward as possible for the shop, but they sat there for a few days before being touched. When I finally picked them up, I noticed the front tires were stretched onto the wider rear wheels, and vice versa. While the team corrected the mistake immediately once it was pointed out, this isn't just a minor technical oversight. Mismatched staggered tires can lead to a catastrophic bead failure or blowout at highway speeds. It is a severe safety hazard that could easily cause a fatal accident if it goes unnoticed before the wheels are bolted onto a vehicle. On top of the critical mounting error, the general pride in workmanship was non-existent. The wheels were handed back to me covered in caked-on mounting paste all over the outer rims without even a basic effort to wipe them down. To make matters worse, the shop also misplaced the summer tires I explicitly stated I wanted to keep. Management did the right thing by waiving the mounting and balancing fee, but at the end of the day, I am still short a set of my own property. I understand that mistakes happen, but a triple failure of safety verification, basic cleanliness, and property management means I can't risk bringing my vehicles back here, nor can I recommend them to any of the local car groups I'm a part of.

Quick service and no problems. Installed and balanced four tires.................... why do I need…read more85

They were so nice- had a problem with my rental and they fixed me right up in a few minutes when I…read moreswung by

Where do I start?…read more Service is absolutely 5 stars! Brian and Sunny are top notch! Being a female in a mechanic world you can get taken advantage of but here I felt safe, and I know they gave me the best deal because I shopped around for tires prior to coming. Mind you Hellcat tires, which were not easy to find because of the size. Within a day I got the two new tires I needed and even opted to buy 4 new tires for the Tesla. (No Judgement please bought the Tesla before 2025.) That my friends is how you get my business, treat me good and I'll come back! Without a question! This will be my go-to shop for all things tires! Thank you to the entire staff. Good good people! HIGHLY Recommend!

You know why these guys have a 5 star average as of 3/12/21? Because they are f'ing awesome…read more Three times now they have helped me out. First, I had a tire plug that failed and they fixed it properly for a great price Today they helped me again. I ordered some tires online and they came "balanced" but they weren't. I called Kennilworth Auto Tires and they fixed that right up. I tipped them with a case of Red Bull. They are fast, friendly, and good No one is touching my tires but then from now on.

First of all, let me just ask: Why is it so difficult to find a good mechanic?…read more I've been to Auto Tech before and loved their personalized service, but since then I've moved to Baltimore. I tried another mechanic for my Honda Civic, but it just wasn't the service I wanted or expected. So, fast forward to an issue with my window. Long story short, I had it replaced by a certain well-known company, and three months later it wouldn't roll all the way up. They came back out to honor the lifetime warranty only to tell me it was the regulator. IMO they/he was responsible for breaking the regulator, as there was no problem with the window until it was replaced. There was definitely a nexus. But I digress. Instead of having to search for another mechanic in Baltimore, I just returned to what I already knew was good--Auto Tech. Todd and family are very personable and make you feel like you're at home. They're not trying to cheat you out of your hard-earned money by making up things that need to be repaired. If there's an issue, they'll lay out your options and let you choose which route you'd like to take. Again, I'm in Baltimore. But that's not a problem, as their waiting area is superb. You'll find the Wi-Fi code right there where you can see it. At one point Todd came out and said I could change the channel if I wanted to. They've got a nice coffee machine, snacks, and leather chairs that are as comfortable as the ones I have at home. My AC was also running warm so they checked that and topped it off. I also had them check my brakes. And they quickly repaired my window. The price was very reasonable. So, I'll just have to keep coming back to Bowie to have my Honda Civic serviced. No problem.

The best auto repair shop in DC! The service managers are knowledgeable and they are honest. They…read morerun the business with a caring approach by offering alternatives, cost saving advice and warranty on all work.

The service I received today at the Goodyear on Bladensburg Road NE in Washington, DC was…read moreexceptional. Dwayne provided outstanding customer care from start to finish. I initially called to confirm the tire size on my truck, which I originally purchased from this location about two years ago, as I was considering getting replacement tires from the Chevy dealership on highway 210 in Maryland. However, after speaking with Dwayne and receiving a quote for the same tires I previously purchased, my plans changed immediately. Dwayne was patient, attentive, and genuinely committed to helping me. He took the time to research the information I needed, called me back promptly, and kept me informed throughout the process. That level of communication and professionalism speaks volumes about his customer service skills. Even with the location's busy schedule, he never appeared irritated or rushed, even when I had to call him back multiple times. When I arrived, I did not have a long wait because the tires had already been ordered earlier that morning. Dwayne continued to keep me updated and assured me that my truck would be taken care of with great attention and care. This is the type of customer service--and fair pricing--that creates loyal, repeat customers. Because of the excellent experience I had today, I will continue to return to this location for future tire needs and any work on my truck. Thank you so much, Dwayne. Your professionalism is truly appreciated.

I recently went in for an alignment and was greeted by two incredibly pleasant employees. From the…read moremoment I walked in, both were welcoming, attentive, and genuinely helpful. As I was checking out, I mentioned that this visit felt completely different from previous experiences. The store manager, Jessica Paredes (though at the time I didn't know she was the manager), asked what I meant. I explained that the older woman who usually works the front has always been mean, dismissive, and honestly difficult to deal with. I arrived today expecting the same attitude. But today was a GOOD day--no attitude, no nasty looks, no negative energy. I was relieved and truly happy, especially for a Friday. Jessica apologized for my past experiences and shared that she was the new manager. I immediately told her I would definitely be returning as a customer. Honestly, the only reason I gave the location another chance was because I didn't feel like driving farther--but I'm glad I did. Dwayne, who assisted me first, was also extremely helpful and kept me updated on the status of my vehicle. And I have to give a huge shoutout to Mr. Clarence, the mechanic--he is absolutely awesome and highly professional. His expertise and thoroughness gave me confidence that my vehicle was in great hands. From a customer's perspective, the front desk is the first point of contact, and the person in that role should understand just how important customer service truly is. Customers should always feel welcomed, valued, and comfortable--especially when spending their hard-earned money. I want to thank Goodyear for making a management change that clearly prioritizes customer service and respects the customer experience. Leadership matters, and Ms. Jessica Paredes is proof that great leadership sets the tone. The improvement in morale, professionalism, and overall experience is a direct reflection of her presence. Excellent job to Ms. Paredes--leadership starts at the top, and it shows in how her staff engages with customers. I appreciate the positive changes and will absolutely return

Very friendly and efficient. And they have used tires, which I wanted because I don't drive my car…read moremuch and I wanted a cheap tire.

Had a slow leak caused by a nasty sheet metal screw (probably from the Purple Line work on Piney…read moreBranch that I drive through). Stopped into Tire Town today based on the Takoma Park Facebook group's recommendation. For $35, Ventura and Miguel had my tire patched and re-mounted within about 25 minutes of pulling into the parking lot! No issues with the TPMS afterwards either (sometimes mounters can screw that up). Don't even think twice--if you have a puncture, go to these guys. Just remember that the entrance is on Holton Ln., just before the entrance to the car wash. You can't enter from New Hampshire Ave. And bring cash, as they charge $1 for credit card payment.

They open on time and they're so kind to put air in your tires at no charge. I have been there…read moretwice and have given them a tip for even making the effort and offering this generous service. They're honest and they hold integrity.

They were fast and affordable. I bought 4 new tires for my SUV from them for under $400. No…read moreappointment was needed and I was in and out within an hour. I did have to get them balanced at another shop the next day but if you need tires quick and cheap this is a great option.

Simply the best option for any and all tire needs. Adrienne is the best - went above and beyond to…read morehelp on a Friday when they were about to close.

They balanced my travel trailer tires in short order professionally with courtesy. I did not buy…read moreany tires.

Great experience getting my Maryland State Inspection done here. The process was incredibly…read moreseamless, honest, and smooth. Clean and comfortable waiting room. Truly a trustworthy, family-owned business with great rates. Five stars!

I would not recommend this place. I needed an emergency oil change and my normal place was closed…read moreon the weekend. For some reason the oil burned out of my car fast. I'm not sure if they didn't put enough oil in or what but I had to refill twice before I reached the mileage on the sticker.