I've been to this Tire Kingdom a couple of times for both routine service and major auto repairs occuring during the work week and have to say the work has been above average and customer service very good. For one, they finish around the time promised and are pretty good about calling back to let me know it's ready. They also advise if there's any change with the quoted price before doing the work. Most of the time the repairs have been the routine oil change (and they still put the sticker with the miles til next service). My car runs smoothly after said service, and is fairly clean. My most recent service was for air conditioning, which is a necessity with our 90 degree days. The service coordinator listened, and ended up confirming my Google diagnosis of a fan issue. My ride was fixed at the end of the day as promised, and my AC is nice and cool. read more

Tire Kingdom - Auto Repair Near Me - Hialeah, Florida

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Don't go to this place people are rude, I always was talking Spanish the whole time with them and they didn't know I can understand English and started talking shi*** in front of me, I had an appointment at 8:30 Am and I left at 1:30 pm with no service done to my car, I had to leave because people like them still working in a Customer service Job. read more

If you want to be ripped-off, lied, deceived, this is the place you want to go. I walked in at 12:45 PM and the attitude of the heavy-set, dark complexion, asian looking Hispanic, guy with glasses was of someone completely lost, tired, drugged out-as if he had finished smoking weed. He told me the wait would be from 1.5 to 3.0 hours. I waited an hour and a half and after seeing the other employees were working super slow, eating, chatting..., I asked the other employee, Miguel, how long more or less and his reply to me was 4 more hours. I told him politely that was not what I was told and he said (2:10 PM): "There 9 cars ahead of you...." Not to go into all details, Miguel, and the fat guy confused Kindness with Weakness. I overheard both employees say lies to customers over the phone; i.e., if you do mix water and coolent, it can hurt.your timing belt." Miguel also spent complaining about another employee whom now, does not want to change tires, do balancing, or alignments and only mechanic work." Those comments, should not be made in front of other customers. To add more of an insult, Miguel & the overweight Man, were pumpous, extremely unprofessional, unethical, rude, nefarious, sarcastic, and insufferable; to write the least. You can rest assure, that I will escalate to the highest level of Management. When you call this location, they do not answer and say for i.e., can you hold; they put you on hold forever and then hang-up on the call. I also asked to speak to the Manager, and I was told the Manager, does not work in the weekends-Totally observed, abysmal, and no Manager, should be off on a Saturday if his or her store is that busy, and with a 3.9 overall reviews. read more

Josh helped me out with a tire rotation, balance and oil change, gave me a print out of the balance correction on each tire and recommended synthetic oil for my spirited driving for my track days. Overall a good experience no complaints for a Tire Kingdom being in the middle of Hialeah read more

I've been coming to this Tire Kingdom for a couple years, BUT they've done two things to me NOW that are unacceptable. The FIRST was when they told me my front breaks were so bad I needed new rotors. Which at the time, I thought was fine. But I went to another tire kingdom (in sunrise) about a year later, and the guy who was working on my car actually came in with a list of things that my car needed and numbered them in priority. I thought, "this is nice, they tell me issues that should be dealt with BEFORE there is a problem". The point is, one of the issues on that list was that my rear breaks needed to be replaced BEFORE the issue got to the rotors. THIS TIRE KINGDOM DOES NOT DO THIS. They wait for the little issues to get worse so they can charge you an arm and a leg to fix the bigger problem when it finally occurs. SECOND, my tires are covered under warranty. Which means my tire rotations and patch up work are covered for the life of the tires. I get my tires rotated every other oil change. I get my oil changed after 3,000 miles. I went to this tire kingdom yesterday and they rotated the tires. But driving home I heard a weird noise. I took it back today and they tell me my tires are worn uneven, I need new ones (after only two years) and that the issue is that I need new shocks on both the front and back of the car...$1,200 worth of work. AND when the guy who was inspecting my car (the SAME guy who worked on it the day before) showed me my tires, I found a nail in one. Was that mentioned to me before? NO. Was ANY of the issues I mentioned told to me before? NO. What probably happened is that they didn't want to patch up the tire I had because they don't get paid for that. They wanted me to get 4 new tires plus 1200$ worth of work. Unless you go here for a one time job, I suggest you DO NOT make this your regular tire kingdom. read more

found a nail in my tire . came in 1:12 tire got fixed and out by 2:22. really appreciated the good service and know how . very knowledgable and courteous too. I will recommend very much. Diane read more

The service was great last time I was here so I thought I would replace 2 more tires. I called the shop and was told that they don't have my size tires in stock - it's a standard size. No offer to order them for me. He said to try Walmart or somewhere else. It's a shame because I really did like the service. read more

Tire Kingdom of Hialeah !!! A terrible place !!! Friends never do this! But today I see it necessary, I went to this place alone, because my husband could not come with me, he was going to make an oil change and when they examined the car they saw that he had to change the engine belt and the air filter, finally the car came out with the water tank of the wipes broken, when I asked and asked for clarification one of the workers treated me abusively, rudely, that left me speechless, the others very kind after the discussion with this maniac and I understood what was happened, but I think it is necessary to say it because things like these should not be allowed anywhere in the world !!! They made me cry of impotence !!! It's the first time I feel mistreated in this country !!! read more

Yesterday I went to get fix a flat tire at these place. The guy in the front try to take care of me as soon as possible but I have something to say about that other guy. He was super rude and his attitude shows that he doesn't want to fix my flat tire. I talk to the guy in the office and I give him my complaint. The tire wasn't able to get fix because the dark skin gentleman name Pablo seemed bothered to do it and he said didn't have the right equipment to do it which I think he was lying to me. I hope something gets done about these. read more

This place is a complete scam. I went in for some breaks and they tried to sell me the rotors which were in perfect condition. They work as a team to scam people to pay extra money for things that you do not need. If I were you I would completely avoid this place it's sad that a company that big needs to resort to scamming people I wish I could give them negative stars because that's what they deserve read more

The two men who work at the front are super nice. They kept me entertained while I was waiting. I was in and out with a tire rotation and they went ahead and took a nail out of my tire while I was there too. Great place and great employees! Definitely will come back if I ever need anything! read more

Got a nail in my work vehicle and I was out of town on travel status. I was also in a big time crunch. Josh and his staff immediately got my Jeep in and fixed the problem with a patch. Josh went above and beyond and I want to say Thank you! Excellent service and the staff should be recognized. read more

quick easy service!! great customer service!! Richard and his staff made sure I was comfortable during my visit