I called the Washington Rd. location at 11:45 when my brakes started grinding. I got an appointment…read morefor 12:30 and they did a free inspection. The technician discussed all my options, but because I had put off getting my brakes repaired for a few months, I had a lot of damage. My cost was higher than the advertised price, but that was my fault. My brakes were finished by 2:30 and they are so smooth. Many thanks to the staff who took great care of me...Lex, Morris, Ty, and Dustun. I highly recommend this location!

Got me in quick, told me it might be two hours. Didn't even wait 1. Polite workers. I'm not a cat…read moreperson at all, a lot of it goes over my head. The dude explained it in great detail what I needed and what I was being charged with.

My oil change cost me over $150.00. The only thing they did was give me new windshield wipers and…read morean oil change. Went I got home, my husband lifted the hood and saw that the air filter cover wasn't even reattached properly, and oil all over the engine. Never again...

I made a quick drop in on Mavis Tires & Brakes late afternoon, and noticed right away that was a…read morebit busy. I asked if I could get an alignment appointment early the next day?. "First thing in the morning okay?" Of course that was great for me. I pulled in at 8 am and was greeted right away. I had my dog , and we were going to walk to the park up the street. and walk back when job was done. We arrived back at the store in 35 minutes, and the car came out 2 minutes later. The mechanic explained some of the details. Going into the store, The manager hit me with an infectious smile, and had me all ready in 45 seconds. It was 'look you in the eye' customer service, and I felt like a friend. Keep up the intensity. I'll be back! Thanks Guys William H.

Customer service is amazing so far at this location and all discount tires within the area. I've…read morebeen to them all for tire purchases and rotations and I've always been helped by knowledgeable staff who were efficient at their craft. The wait times for walk ins can be a while, so I highly recommend putting in an appointment. The staff are pretty good at rotating customers through, but you can still wait few hours pending time of the day. I've always purchased Tesla tires here. The gentleman who helped me looked out for my best interest in sourcing the best, yet most cost effective tires. We were able to put in an appointment and come get my tires swapped out seamlessly. Highly recommend this location and honestly any other discount tire establishment within the area. All ran by staff who care and efficient in what they do.

Great place with great service and prices! They get you out fast and pain free. I have purchased 2…read moresets of tires so far, a set of rims and many alignments. They have always been great!

Excellent service, quality tires, and military discount. They also price matched an old tire I…read morepurchased last year from the same company in a different state, so I was able to get a discount to lower my final costs to mirror what I paid for my tires back in 2024. The staff were friendly and certainly go out of their way to not only find you the best tires for the best price and deal. The technicians were quick to replace my tires and do an alignment and I've had no issues so far. Seems they were proficient in their craft. Definitely will be back for future business.

Stopped in while visiting Augusta during a cold winter. I appreciate the free air machines they…read morehave at Mavis locations. Easy to use and gets the job done. Also great the machine is available 24/7.

The front desk staff were very friendly and easy to work with, which I really appreciated…read more That said, I had a 9:00 AM appointment on Monday, and my car didn't even get looked at until Tuesday morning. That was frustrating, especially with a scheduled appointment. What really bothered me was the diagnostic fee. They charged $160 to diagnose an issue that turned out to be low fluid, something that felt pretty obvious and quick to identify. I've always understood that if you move forward with the repair, the diagnostic fee is typically applied or waived, but that wasn't the case here. The $350 for the transmission fluid flush itself seemed reasonable, but adding the $160 on top of that for such a simple diagnosis didn't sit right. Overall, not a terrible experience, but definitely not one that left me feeling great either.

I called this business to get a quote on a repair and didn't get an answer. They called back within…read more10 minutes to see if they could help me which I found really great. Unfortunately, they do not work on vehicles older than 2004, and I needed a wheel bearing done on a 1999. Good info to know before contacting the company for a repair.

Went in for a routine oil change, dropped my truck off in the morning, and picked it up after work…read more Not only was the service done right, but the price was excellent. They also provided a printed report and a text summary outlining what my vehicle needs to stay reliable long‑term. A lot of shops throw out recommendations just to upsell, but I have mechanical knowledge and did my research -- their suggestions were spot‑on. No games, no pressure, just honest work from people who know what they're doing. Top‑notch establishment. Highly recommend.

I trust C&C with my cars because they have shown me over the years to be honest and the mechanics…read moreare good at what they do. I went in telling them what I believe to be a clutch master cylinder going bad and they flushed out the old fluid and they said it felt better so try this before I replace the clutch master cylinder, and drive it a few days and we'll go from there. It did feel better but time will tell if I need to go back. At least they tried to save me some money first.

I made an appointment for a tire rotation. I arrived about 5 minutes early. I waited for more than…read more10 minutes before anyone looked at me to assist me. A customer came in after me and was waited on in less than 2 minutes and they took his vehicle in within 5 minutes of his arrival. It's been 35 minutes since i got signed in and my car is still sitting outside. They close in 20 minutes, yet they tell me it's going to take an hour to rotate the tires. Hope they torque the lug nuts.

I love this place! We bought new tires here and have nothing but great experiences. Easy to…read moreschedule an online appointment for tire rotation and balancing. Was promptly met by Jacob. Great young man that answered all my questions and quickly got my SUV on the rack. The employees looked happy and were very thorough in their tire inspection. I like a business that takes care of their employees. It took no time at all and Mike came to let me know the work was done. Prompt, professional and friendly. Fabulous tire store. Thank you Jacob, Mike and the guys that did the dirty work! I appreciate you.done.

We chose this location based off a recommendation from a friend. First, we have no complaints with…read morethe finished work. We initially were quoted a price based on the work discussed earlier. However, when arriving to pay and pick up the car, $200 more was added to the bill for the service that was initially part of the original quote price. Needless to say, we voiced our disapproval and left. Upon arriving home, we received a call in which they apologized for not communicating the changes with us in line with their standard business practices. They explained this is not how they built their reputation and promptly refunded our credit card. Kudos for putting the customer first, it's that kind of excellent customer services in the face of a trying situation that will keep us coming back.

Tyler's on Richland has worked on our vehicle in the past and recently helped direct us to where we…read moreneeded to go to get our truck fixed when it was something they weren't able to address. They are very honest and their prices are always reasonable. They never try to upsell which is honestly (for me), THE thing most people get so stressed about when visiting a repair/service center. The service team leaves our vehicle exactly as they found it with no worries about grease or dirt (other than ours, haha). We truly appreciate them and any time someone says they need tires or work done, we tell them to try this Tyler's location. Word of mouth recommendations beats out paid for advertising every time! Anyone who complains about them having the vehicle for more than a day, sometimes 2 - apparently watches too much Harry Potter! These guys are truly awesome, but they're not magicians. I would much rather someone take their time with my repair/install than to rush it because someone in the lobby is raging about them having their car for 3 hours and it not being done yet... just saying. Be reasonable - Tyler's sure is. :) We've also been to the one on Whiskey Road, but prefer the Richland Ave. location. The Dowda Family