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    Augusta Automotive

    3.8 (9 reviews)
    Closed 7:30 am - 6:00 pm
    Updated 1 month ago

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    10 months ago

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    Ask the Community - Augusta Automotive

    Tires Plus

    Tires Plus

    (33 reviews)

    I gave 3stars because my low air light came on . Took it to tire plus the guy said the tire had a…read moreleak from a Old plug and tried to sell me a tire said he couldn't fix that one. I took it somewhere else they put air in it and said it was fine. A week later still fine. They checked my oil said it was low so they tried to sell me an oil change Had it changed already not even 3000 miles since.The point I'm making is don't sell me something I don't need. My money is hard to come by because I'm on disability.

    I am writing regarding my 2013 Ford F-150 Truck. I initially brought it in for a valve cover gasket…read morereplacement around April 29, 2024. Since then, I have had to return it three times for the same issue. Each time, the service team acknowledged the leakage. I paid $1610.14 for the first visit. For the subsequent two visits, they agreed to replace the defective parts again at no additional cost. The last time I picked up the truck, I drove it home and parked it. On July 9th, when I drove it again, it initially ran fine but then started acting up. The "add engine oil" light came on, and the vehicle stalled. I had it towed home and noticed a puddle of oil where it had been parked. I did not check for leaks before driving because I was assured the issue was fixed. I called Tire Plus and spoke with Jason, the supervisor. He claimed it wasn't their fault that the vehicle was in such a condition. I explained that they were the only ones who had worked on the vehicle. After some discussion, he agreed to have it towed to the local Ford dealership, where it has been since around July 11th. The service representative handling my case has since left, and the matter has been reassigned. I have made several attempts to resolve this issue and have been patient throughout the process. I just want my vehicle to run as it did before the initial repair. I have spoken to the area representative, Andrew, once and the regional representative, Bruce, twice. Both assured me they would look into it, but I have not received any follow-up calls. Bruce mentioned that once the case is handed over to the claims department, it is out of his control.DO NOT TKAE YOUR VEHICLE TO TIRE PLUS IN AUGUSTA GA ON ROBERT C DANILE PARKWAY OFF WHEELER ROAD FOR ANYTHING THEY HAVE UNCERTIFIED MACHANICS IR THEY DONT KNOW WHAT THEY ARE DOING THERE. TOTALLY UNACCEPTABLE TO SAY THE LEASE AND IT TOOK ME 2 MONTHS JUST FOR THEM TO TELL ME THAT THEY ARE NOT GOING TO FIX MY TRUCK!!!!

    Augusta Automotive - tires - Updated May 2026

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