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    Titan Gym

    5.0 (2 reviews)
    Open 5:00 am - 10:00 pm

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    6 months ago

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    2 years ago

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    Club Studio

    Club Studio

    3.7(9 reviews)
    0.2 mi

    The Pilates classes have too many people in them which made it not a good fit for me . Others may…read morelike that so I would recommend utilizing the free pass before making a decision on getting a membership ! They do have a lot of amenities like massages a recovery room saunas a gym floor showers a cafe that offer healthy snacks and drinks . Very aesthetically please . If you want a more detailed review check out https://www.tiktok.com/t/ZTBrToxSS/

    Is this really how Club Studio treats loyal members? Because I'm furious…read more I've been a Club Studio member since before my location even opened, and today's interaction has me seriously considering canceling my membership. Here's what happened. I was already signed up for a class. I decided I'd rather take a different class that was happening AT THE EXACT SAME TIME. Here's the part that absolutely blows my mind: The class I was enrolled in had multiple open spots. The class I wanted to switch into also had multiple open spots. I'm going to repeat that because it's the entire point. BOTH. CLASSES. HAD. OPEN. SPOTS. I wasn't asking to jump a waitlist. I wasn't asking someone else to give up their spot. I wasn't asking for an extra class. I wasn't canceling altogether. I was simply asking to move my reservation from one class with open availability to another class with open availability at the exact same time. How does that hurt anyone? I called the studio, and Aiden, who said he was the supervisor, refused. His solution was that I needed to cancel my reservation in the app, pay a $15 late cancellation fee, and then rebook the other class myself. I explained--more than once--that both classes had open spots, so there was literally no impact to another member or the studio. His response every single time? "Yeah, yeah, yeah... no worries." Over. And over. And over. It wasn't reassuring. It came across as completely dismissive and condescending, like he couldn't have cared less about what I was saying. Finally, I told him, "If this is how Club Studio treats loyal members, I'm canceling my membership." His response? "Yeah, yeah, yeah... no worries." Then he immediately explained the two different ways I could cancel. That was it. No attempt to solve the problem. No attempt to retain a member. No, "Let me see what I can do." No, "Let me check with someone." Nothing. What infuriates me isn't just the policy. It's the complete lack of common sense and customer service. This could have been resolved in less than 30 seconds by moving me from one class with open spots to another class with open spots. Instead, they were apparently willing to lose a loyal member over a situation that affected absolutely no one. At this point, I'm seriously considering canceling my membership, and if I don't hear from management or corporate, my husband and I will both be canceling. Has anyone else had this kind of experience with Club Studio, or is this just unbelievably poor judgment by one supervisor?

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    Club Studio
    Club Studio
    Club Studio

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    inBalance Alamo Ranch

    inBalance Alamo Ranch

    4.9(12 reviews)
    1.8 mi

    Absolutely amazing first class here today. I popped in over the weekend with my husband to check…read morethis place out and the owner Monica was really fantastic - she answered all my questions and gave me a little mini tour. I knew I'd like the vibe just from that interaction. She went ahead and signed me up for a free class Monday to try it out. I took the Monday barre class with Jordin and it was great - def a butt kicker haha but that's what I need. The studio is warm and inviting and the classes aren't too big, it's such a comfortable environment. I signed up for a fresh start pass and hope to try out all the classes and see which ones I like best!

    I've been an inBalance Alamo Ranch member for almost a year, and it has truly transformed my…read morefitness journey. From the moment I walked in, the welcoming atmosphere made me feel at ease. The instructors here are exceptional! They really listen and take the time to understand your individual needs, offering modifications to ensure that each class meets you where you are, both mentally and physically. The variety of classes keeps things fresh and exciting, making working out something to look forward to! Each session is challenging, but there's always the option to tailor it to your level, so I feel challenged but never overwhelmed. The positive, supportive energy in the studio is contagious. The kindness and encouragement I receive from both the instructors and fellow members motivate me to push myself and strive to be the best and most powerful version of myself. I couldn't recommend inBalance Alamo Ranch more--whether you're a pilates/yoga/barre beginner or seasoned pro, they will support you in achieving your goals.

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    inBalance Alamo Ranch
    inBalance Alamo Ranch
    inBalance Alamo Ranch

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    Titan Gym - healthtrainers - Updated September 2026

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