Plush Limo consistently provides reliable transportation and courteous drivers…read more There vehicles are always newer, clean and well maintained. They definitely provide the best service around.

They have no limos? Pretty sure they source it out at four hours minimum and $250 per hour! I need…read morea limo, I do not need an SUV or a van.

Great service. Very accommodating. Reasonably priced. I will use them again. I had several…read moredestinationand pickup time changes that were handled without issue. Al A

Needed a pick up from the Charlotte airport for a quick trip, booked with Charles over the phone -…read moreabsolutely professional and he made everything super easy. The pick up station at Charlotte airport is absolute chaos due to construction and the number of people. Charles made everything super smooth and relaxing- I'm just bummed I didn't take a photo of the gorgeous black Cadillac Escalade with waters and snacks inside- I couldn't ask for better! I will definitely use them again if I find myself in Charlotte!

My apologies for the length of this review, but I am extremely disappointed with Reynolds Limousine…read moreService. I contacted Billy Reynolds on February 18 to reserve a stretch limousine for a 60th birthday celebration. We spoke, he shared photos of his black and white limousine, and I felt comfortable. I provided all necessary details, clearly stating that I only needed pickup and drop-off service. I also let Billy know I needed to confirm with my friend Shelly, who was helping plan the event, and then would follow back up with him. Before confirming with Shelly, I drove a distance on February 21 to the Reynolds Limousine location to see the vehicles, and although I wasn't impressed, we decided to move forward. On Monday, February 23rd, I spoke with Billy again and included Shelly in the call. I asked about the white stretch limousine since I didn't see it on the lot, and he explained it was in the garage. That answer was acceptable. He then asked us to text the pickup and drop-off addresses, email, and contact numbers, which we did. In the text exchange, he asked how long we would need the vehicle. I reiterated that it was only for pickup and drop-off. After that, nothing. No acknowledgment. No follow-up. Silence. On Wednesday, February 25th, I reached out again to ask if the contract had been sent. Still no response. No courtesy. No professionalism. At that point, I felt completely ignored. Concerned, I asked Shelly to contact him. Surprisingly, he responded to her within three minutes. In that exchange, he stated that he does not rent for less than three hours. That policy should have been communicated upfront. Transparency takes seconds. Instead, I was left without any response at all, which felt dismissive and disrespectful. I also reviewed the company's website and found no clear disclaimer about a three-hour minimum unless it is buried somewhere. If this is a firm policy, it should be clearly stated so customers can make informed decisions and not waste their time. Professionalism and respect matter. Clear communication builds trust. Unfortunately, the lack of response, inconsistent communication, and absence of accountability have left me extremely disappointed. I cannot recommend a service that treats potential customers as an afterthought.

I have been using Billy Reynolds / Reynolds Limo at least twice a week nearly every week for the…read morepast several years and have never had a bad experience. His drivers are great, they are on time and professional and booking and billing is easy. 5 out of 5 stars. Bob Mac

this is a very professional company. reliable . Definitely you can trust on their punctuality and…read moreexcellent service very recommended

Excellent service! Went over and beyond! My daughter and…read moreher friends had a very memorable experience going to homecoming and loved the VIP services they received!

They picked up my dad from the airport and drove him to Asheville. They were on time, easy to…read morecommunicate with, and my dad said the car was great!

Professional and prompt service . Will call Black Diamond Limousine again !!! Gabby we thank you…read morefor good service.

Must book for any party/occasion you have and need transportation for! A group of us 10 girls had…read morethe Mercedes Sprinter for a day at two wineries in the Lake Norman area and it couldn't have been better. The bus was clean and extremely modern (easy Bluetooth system). The ride was super easy (shoutout to our driver Monty). Not to mention we had a lost item situation where they went above and beyond to return it to us. You won't be disappointed!

Great service. Great pricing. Loved our driver he did a wonderful job on our girls night out on the…read moretown. The owner was very pleasant and easy to work with. Will def use again.

The owner Dwayne picked us up at our motel and took us to enterprise car rental…read moreClean vehicle Very reasonable. would definitely use again if in the area.

Great service! Dewayne is always on time and very polite! Was very happy with Huntersville Cab!read more

This is the best Limo service to use I would recommend it to anyone who needs to be driven anywhere.read more