Servpro of West Palm Beach & North Wellington did a fantastic job at our large upscale condominium…read morelocated in West Palm Beach, FL. As the property manager, I feel responsible for our entire property. Servpro help make the fire, water damage, clean up, and repair process a pleasant experience. They made all the units and common areas affected look like it never even happened. Servpro knows how to park and act on our property so not to disturb our customers, all employees are background checked, in clean uniform, have the proper liability insurance for me to feel comfortable, know what they are doing as industry experts, and know how to work with all insurances/payment scenarios depending on the given situation. Thank you guys! SERVPRO of West Palm Beach | North Wellington 561-383-0100 4050 Westgate Ave. Ste 107 West Palm Beach, FL 33409

Be very cautious with this company. We suffered a slab leak in our townhouse is about 500 feet of…read morelaminate flooring and baseboard. We called Servpro and they were very responsive, coming out the next day to do an evaluation. However, they would not start remediation until we could provide them with an insurance claim number. That should've been our first point of hesitation. We were told repeatedly that "we will work directly through your insurance and your insurance should cover this". They were very reassuring and did fine work. After three days, our house was dry and ready for repairs. Those three days were billed at $5700. That averages over $11/sqft for a relatively modest leak. Unfortunately, this used up a large portion of our insurance coverage. Our insurance paid us for the repairs we did, and then there was no money left to cover the water remediation. Unfortunately our insurance company was also incredibly delinquent of informing us about this. Fast forward two months later- I receive an email between Servpro and my insurance company on which I am cc'ed that says "we will be entering collections and placing a lien on the home in six days". Apparently there had been much back and forth between Servpro and our insurance company and no one had bothered to tell us. When I called Servpro the responses included "I don't care where the money comes from I just need a check" and "it sounds like you're problem is that you're underinsured". They also would not budge on the six day timeline to start the liens and collection process, despite the fact that I had not been sent a bill or notified that my insurance company wouldn't cover it. They also acknowledged that they had not provided me with any sort of written estimate and stated that this was industry standard to not provide estimates. Had I known that Servpro was going to grossly overcharge my insurance to the point that my coverage was used up before repairs were done, I would have made different choices both about mitigation and about repairs. As it stands, I am out 5k because I don't have the time window to adequately fight this without a lien being placed on my house. Here is my overall impression: 1. They respond quickly and do fine work 2. They overcharge and do not provide written estimates as they likely are covered fully under most people's insurance policy and therefore most people never even see the bill 3. My experience with the billing department was poor. Ask for a written estimate and know your policy limits!

Chance is a very nice guy who talks a fantastic game. On our first consultation he sounded like he…read moreknew the process well and gave some solid advice. His crew were also extremely good guys. Chance was always there to answer my text and or emails. However, the work itself was awful. Everything from the kitchen was suppose to be individually cleaned and placed into a box due to the toxicity of the fire smut. However everything was just tossed (literally) into boxes. Broken glassware among other things. Some items were just placed in random spots in the garage. I've been finding them for 4 months now. Nothing was cleaned well, most items still had the powder from the fire extinguisher. Staples were left in the wall, crown molding was damaged, paint was damaged from the tape used, and the adhesive was left on wall & floors. After everything was said and done, the toxicity test still showed an elevated level. All that being said, when I contacted a claim adjuster they said they heard of fides, and he does great work, just not for fires. Which was my experience.

Can't say enough good things about Fides Restoration! We had water damage to the floor of our Port…read moreSt Lucie home. Chance the owner was very timely, he assessed the damage, checked humidity levels, investigated the extent of mold, removed samples of the flooring material for further testing and coordinated with our insurance company on our behalf throughout the process. He and his team removed the old flooring and prepared the house for new floor installation. Chance also managed the sub-contractors during installation and final cleaning. In ancient Roman religion, Fides was the goddess of trust, faithfulness and good faith. Fides Restoration excels in each of those categories - a veteran owned company and a job well done! Thanks Chance!

JEFFERY IS NOT A LICENSCED CONTRACTOR. PLEASE CHECK THE LICENSE # BEFORE HIRING HIM. I hired H T…read moreConstruction to install luxury vinyl plank flooring in my foyer, living room and dining room area. Jeffery came to my home and installed my vinyl flooring. The floor cracks when I walk on it and the planks are not properly locked together. Also, when I walk on the floor, I stump my toes because the floor is so poorly installed the ridges from where they are supposed to join are raised off the floor. I tried to resolve these issues with Jeffery with no resolution. Jeffery was rude and constantly talked over me and made it clear that I did not know how a floor should look, and I did not know what I was talking about even though I have laminated flooring in other parts of my home. Jeffery also told me he installed a FLOATING FLOOR. FLOATING FLOORS DO NOT LOOK LIKE THIS, MY FLOOR. It would not take a professional contractor to look at my floor and know it was installed poorly. My advice is run do not walk away from H T Construction. All of the hype you see on their website; not true. They will take your money and not do the work correctly. Also let me add I requested a breakdown of my PAID invoice and have not received that as of this date 07/27/2024. The room painting was done poorly; painted the air conditioning thermostat and vent, window chain used to open and close the verticals. Did not tape off anything just painted. I was also charged for an electrician that never came to replace and check my electrical outlets. Two floor installers showed up to do the floor installation; one was a young man who looked like he was still in high school and did not have any idea of how to install flooring. Jeffery told me maybe the flooring was defective. When I questioned him if the floor was defective, he should have seen that as the floor was being installed and not installed the flooring and I could have retuned the flooring. This was another attempt to shift the blame for the poorly installed flooring to something or someone else. H T CONSTRUCTION & RENOVATIONS INC

I'm a commercial realtor and have build out projects and building repairs that require knowledge…read moreabout permits, approvals and more. Jeff was able to come in and not only recognize the work we needed but give us a realistic time frame for permitting and approvals. We were able to project our timeline and his team worked efficiently to stick to it. We'll be working with them again.

BioBusters provided excellent service clearing the mold in my home. All calls and emails were…read moreresponded to promptly. Cleanup was done after the work was completed. I am very satisfied with the professional and friendly service I was given. The price was reasonable for the work that was done.. I am recommending BioBusters to anyone having a mold or mildew issue.

Excellent and very responsiveness. They came to inspect and where done in no time. Very honest.read more

Great company, professional, attentive and left a really nice finish to our home. Highly recommend…read moreto anyone needing exterior work done.

The clean up was top notch and Marcus was great dealing with, they were thorough and quick to…read morerespond. Highly recommend them for fair and honest service!!

Green Planet Restoration did an excellent job with the remediation after last year's hurricane…read moreflooded our home. Zacko Cohen was prompt in starting the project, his guys were respectful and neat, they did a great job and were easy to work with. We really like him and give a positive referral to this company.

From the owner: 24/7 Disaster & Emergency Restoration Services. Proudly serving South Florida: Miami, Fort…read moreLauderdale, Palm Beach, Hollywood, Boca Raton, Aventura, Coral Springs, and surrounding areas. Green Planet Restoration Florida provides comprehensive disaster recovery and emergency restoration services for homes and businesses. With over 20 years of restoration expertise, our licensed, bonded, and IICRC-certified team specializes in: Water & Flood Damage Restoration, Mold Removal & Testing, Fire & Smoke Damage Cleanup, Reconstruction & Repair Services, Insurance Billing Support. Our commitment to eco-friendly restoration using advanced, non-toxic products ensures fast, reliable results while protecting your property and the environment. Available 24/7 for emergencies.

I trust this company to do the right thing. We had major water intrusion at our condo in Fort…read moreLauderdale. The team was professional, reasonable, and honest. Reese will fix the problem fast and do it right. I will contact them for any future emergencies.

From the owner: Call now to book your service today! read more

Rafael was super professional in his visit and estimate. Unfortunately, I had to postpone the work…read moredue to unforeseen circumstances and hope to work with Castle Rock in the near future.

I hired Castle Rock Drywall Company (Rafael Colli) to paint the walls and replace the woodwork…read moreplus repair and replace the ceiling on the small bathroom and patch the living room corner. I was extremely dissatisfied with the end result after a few days of waiting for the paint to completely dry. I noticed that the paint was uneven and the patch was worse than it was the day before they repainted it. In good faith I paid them a check of $1250 which was cashed immediately. I am still waiting to be repaid at least a portion of that money is. Beware

Padron is a wonderful cleaning and restoration company--honestly, one of the best I have ever used…read more Brandon is a true professional who takes immense pride in his work and respects his clients' homes. He and his employee even took off their shoes before entering our house!He provided a convenient conditional quote, but what really impressed me was his flexibility. Due to the delicate material and condition of our sofas, he offered the option to clean them right in our house. We ultimately agreed that he would take the cushions, and he even applied a safeguard to protect them.Our sofas and dining room table chairs came out perfect--looking exactly like they did the day we purchased them! Worth every cent we spent in the long run he saved us from having to buy new furniture. My sofa material is very soft and stains easily, so I was truly impressed by how he removed every single stain. I highly recommend this company without any reservations. Thank you, Brandon, and your father, who was a true professional as well! Wish them success.

Have been using this company for many years. They are EXCELLENT and AFFORDABLE. I recently had my…read morefavorite recliner cleaned by Brandon. He arrived on time, and my recliner looks like new again!! Check out all the different services they provide! Alice Vincent