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    Titan Solar Power

    1.1 (7 reviews)

    Services - Titan Solar Power

    Solar system installation

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    4 years ago

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    3 years ago

    The costumer service is awful, yook me 3 months until they decide to answer back and do what I needed to do

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    Elite Roofing & Solar - Roof replacement in progress -- Elite Roofing & Solar team delivering expert craftsmanship on every home.

    Elite Roofing & Solar

    (42 reviews)

    Northeast

    Our home was badly damaged during a hail storm, and Elite Roofing was recommended to replace our…read moreroof. Chad Brockmeyer provided outstanding service and demonstrated exceptional knowledge during the process. He provided the highest quality service. Overall, we were pleased with our experience and would highly recommend this company.

    Partnering with Chad from Elite was an outstanding experience!…read more After a recent hail storm (June), I noticed a significant roof leak. After handling it the best I could, I began researching roofing companies that could come out to my home and investigate the cause, repair, plus evaluate my roof for any additional damage. The first company I met with did find the cause of the leak, said they fixed it, and claimed I needed a new roof. They then ghosted me and wouldn't respond to my messages asking what was next. I was then referred to Elite (and Chad) through family that had used Elite on multiple homes (two relations of my wife). I spoke to Chad the next day after texting him and explained the backstory. Chad took it upon himself to have one of the service team members come out to my house and check the previous company's "fix", as he was concerned that more storms were in the forecast. The following day, Alan came out and checked out my roof. After 25 minutes, he came back to my door to let me know he'd found the leak area (not fixed by the way) and had correctly fixed it for me. Alan even had photos on his phone to show me the issue and fix. Alan had also walked my roof and although I do have some hail strike damage, he did not feel it was sufficient enough for an insurance claim. But... he would share with Chad for a second review to make sure. Chad called me later that day and confirmed he agreed with Alan's assessment and that my roof does not require replacement at this time. To say I am floored by how swift and efficient Elite engaged with me would be an understatement! To top it all off, Chad would not hear of me paying for Alan's time or repair work. To me... this is the mark of an elite company (pun definitely intended)! I will (and have) recommended Elite Roofing and Solar to my friends and family and will be calling them first the next time I have concerns over my roof. Way to go Elite! You have a repeat client in me.

    Photon Brothers

    Photon Brothers

    (67 reviews)

    The whole process of adding solar and a Tesla battery has been extremely friendly and efficient…read moreexcept for 2 things: getting the city inspector out and getting Xcel to jump through all their own hoops. Photon Brothers have been great but if I were them I'd be totally nuts dealing with those 2 entities. Get yourself ready for a months long process but not due to Photon Brothers-they've been great and communicated well all along

    My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

    SunTalk Solar

    SunTalk Solar

    (20 reviews)

    Stapleton, Northeast

    I have been a customer in Aurora, installed 7.5kw system with 22 panels from 2019. There were some…read moreissues with the wirings, but their support was awesome. Jason has been my main guy, and he was so responsive, and easy to work with. They came and fix every single issue that I had. 2 years ago we had a huge hail, but none of the solar panels were damaged. But we had to claim insurance and take the panels off and put them back on. Suntalk has been easy to work with, and they rewire everything, even put better insulations on the wirings. I had pigeons trying to make nests under the panels, and they put nets and guards around. Yesterday, I just realized that my SolarEdge data was not updating since March 3rd. Called Jason, and he told me how to reset the communication module, and everything is good now. SunTalk has great service! Thank you, Jason!!

    We had our Solar install managed by Suntalk back in May 2018 and back then we had great service,…read moreanswering all our questions and concerns and were able to enjoy Solar service in no time. Since then - I have become even more of a fan as we had hail damage on our roof, causing us to have to remove our panels, plus when we needed to get a new SolarEdge unit, and just other questions when we notice our Solar not producing - and each time, they were extremely responsive and got us back in service with minimal downtime. In particular, Jason has been so good to work with and he explains things so well. I appreciate and highly recommend them for your Solar!

    Titan Solar Power - solarinstallation - Updated June 2026

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