Kristina was a very great help and she was quick and I loved her customer great personalityread more

Melanie was INCREDIBLE. She was helpful and informative the time I walked in until the time I left…read moreout.

Absolutely loved them and highly recommend them! I wasn't able to leave a review before for the…read morelast previous years. So doing two in one. 2018 -I moved to SC and wasn't sure how to do my taxes as my previous state didn't have State income Tax. Natalie was super nice and got me set up. Matt listened and answered all of my questions. My Taxes where done in a breeze! 2019- They helped me out with some complex issues I had that were from a few years back and that I didn't know until last year. Jesse was super helpful and made it very easy for me to understand. 2020- I moved once again and now to Texas. My taxes will once again be a bit hectic not only because of the move, but also because of Covid-19. I will not trust anyone else to do my taxes than Newton CPA.

Our experience was okay with Newton. There were a couple items missed that were highlighted in the…read moreinterview and in the documentation provided. Although it was quickly corrected when pointed out. We felt that we were not really listened to. What we found to be disappointing was when we came in to pay and pick up our documents Jesse sat 10 feet from where we were standing and did not make an effort to say hello or thank us for our business. He was clearly available as he answered the admin assistants question she asked on behalf of us. The client care piece was clearly missing. The admin assistant was lovely to deal with.

Until last year, I got great service from this agency. Starting this year, the sum total of it was:…read more (a) "Im new: I dont know"; (b) I dont have that information: go to the state farm website"; (c) No one is here, I can connect you to voicemail I changed agents. I wrote this on google and then Ms Allen responded by complaining I was being "abusive" So, in addition to terrible service, I see that Ms Allen cant deal with customers who have written precise descriptions of what they experienced at her agency (and who actually bothered to note that they got good service till a year ago). So Ms Allen's response to complaints about poor service is that it is abuse. You can see the level of "service" in her response. STAY AWAY

I do not recommend working with this agent. Both her and her coworkers were very rude, when I…read moreinquired about billing. When asked for a breakdown of the payments/charges, it did not make sense. I did not agree with their computation and put it all into writing. I asked for a better explanation so that it would make sense to me and they said that is the best that they can do. I requested to speak to Emma directly, which is the first time I have ever spoken to her and she very curtly advised that she doesn't do billing and can't provide a better explanation. Terrible customer service, rude staff and unable to assist. FIND LITERALLY ANYONE ELSE! Update: I called the corporate office (800 number, NOT Emma's office) and within 2 minutes, George was effectively and clearly able to explain to me exactly how they came up with the numbers they had.

Joe and his team were excellent to work with for our rental dwelling policies. Joe answered all of…read moreour questions, responded to emails promptly and make sure we made all of the closing dates. Highly recommend working with Joe!

I have multiple policies with this location and have had a great experience every time. Gina has…read morethoroughly educated me on every policy including applicable discounts, made everything quick, easy, and painless. Highly recommend!

Incorrect expectations were set by the insurance agent. The driving record is NOT pulled during…read morequotes as previously explained through text messages with Riya. The incorrect information has cost me a lot of TIME today as I needed to backtrack so I could reinstate with my current insurance company, all while having back to back conference calls all day. Please know your product before answering any questions.

INCREDIBLE in every way. Megan and her team are total professionals. Their customer service is…read moreunmatched. They went above and beyond with helping me handle one of my claims. I was truly thankful for their expertise in helping me resolve my issue. They are incredibly responsive and friendly. Will be doing business with them for years to come!

Not feeling great about this office. I recently moved to Rock Hill changed offices since previous…read moreagent was not licensed in SC. Having to transfer auto, homeowners and other policies have been slow. Was notified by NCDMV that policy lapsed but in fact insurance was not transferred correctly. I called the office, sent over notification but still no action and yesterday received another notice.

Had a great experience with this establishment and working with Mindi Arrants, She was very…read moreresponsive and on top of things. I usually don't write any reviews unless they are negative. if you do end up working with an agent from here ask for Mindi!

Have been with Tom Harmon since 2001. Have always had great service. Today, worked with Shelby in…read morehis office to update my policy which was very helpful in ways I had not considered.

The Harman group has been very supportive since I moved to the Charlotte area 4 years ago. With 3…read moreteenage drivers and a few toys, they have always been super responsive. I really appreciate their flexibility and support. Would definitely recommend.

Sam was beyond helpful and very willing to explain all insurance details for a move to NC from out…read moreof state. He took the time to go over multiple options for homeowners insurance. I really appreciate his prompt communications and professionalism. And, some very welcoming friendliness when moving to a new place!

I was very blessed and thankful to have met Sabrina on the phone and work with her closely on my…read moreinsurances! She did do with dedication, patience, expertise and speed. Wow! She has taken all my policies to another level of care and I cannot explain how stress free it is having someone always responding almost instantaneously time permitting. Thank you also to Sam for always being there incase of emergency with a kind word and smile.