Initially Katalina was friendly and understanding. I told her I was shopping around and she lied…read moreabout other competitors and their fees. (I found this after actually shopping around) I ended up paying off my loan and went to a competitor one day later. When I paid this loan off there was a $6 lien change fee however, because I paid off the loan the next business day she did not mail out my title to the DMV. She still charged me $6 for a lien change that was never processed. She initially said it was a documentation fee which was again another lie.I just wonder who is keeping that money? They called me today to re-open my account. When I tried to ask her about that $6 fee she got super heated and hung up the phone. Their rates are WAY HIGHER than any competitor I went too! Shop around before doing business here. I DO NOT trust these people with my financial needs!

We just got our loan yesterday so I can't vouch for loan completion and practices but I can say…read moreChelsey (sp?) Was amazing, she made us feel comfortable, she handled our application quickly, and she answered all of our questions in a knowledgeable fashion. She really made a great impression on us and we feel good about our loan. No one ever wants to get a title loan, we just moved here and money has been tight. I was dreading the whole thing but she really made the process painless. I would definitely recommend this location to other people. :)

Kimberly is amazing! She was patient, kind and non judgemental. I would recommend her to anyone!…read moreCustomer Service is impeccable. Thank you!

The customer service of this place is wonderful. They are friendly, personable and are trying to…read morehelp you out while maintaining professionalism while upholding their policies. I feel like family whenever I come in.

Dude, Leo is the guy!!! The customer service in this place is super dope, super fast and caring!! -…read morethanks Leo!!

Very rude, judgmental people here, I tried to send money to my niece in a different state and one…read moreof the workers and a manager wouldn't allow it because they thought it was "fraud". It's my money I can send it to whoever i want too, it wasn't even that much. They were very very rude to me. I would suggest going somewhere else if you want to send money unless you like being yelled at for no reason. Left me in a bad mood all day and I had to wait almost a week and go to a different place to send MY money. They shouldn't be allowed treat people like that.

First Colony was great. Super helpful Raegan walker went the extra mile to make sure I had…read moreeverything I needed and make the process easy. I would definitely use them again.

Sold my mortgage before i even got a email from them. No help or notice, i had to figure it out…read moremyself 30 days before the first payment.

Finally, I found a credit repair company that actually repaired my credit. They kept me in the loop…read morewith everything, and never once did i feel like i was being scammed or taken for a ride. The credit specialist are friendly, fair, and very knowledgeable when it comes to credit situations and straight up with you. Long story short i signed up with them 3 months ago and revived the keys to me new house last week. Enough said. I would like to thank the entire credit concierge services team for an excelent job rebuilding my credit. Samantha Woolbridge - Very satisfied client.

Brittney was very professional, but made you feel comfortable. very fast service and a great smile…read more I recommend this location.

Catherine is a real pro. She understands the challenges and feelings people have when they are…read morefaced with a debt tsunami. She knows people can feel lost and overwhelmed when facing their situation. With a thoughtful and structured approach, she will help you find financial freedom!

Catherine is absolutely incredible at what she does. She has helped me with my road to better…read morefinancial success without the shame or judgment. She doesn't care how you got to where you're at, she just wants to see you succeed. I highly recommend Catherine to help you on your financial journey.

Michael was helpful, courteous, patient and knowledgeable. I appreciated his help during our…read moreconsultation. Ray was also helpful.

Absolutely terrible customer service. Do not use these guys. We decided to use a 'reputable'…read morenational tax company rather than an independent tax consultant. Big mistake. Terrible communication. Multiple e-mails to the tax prep person with no response, leaving us wondering if our taxes were even being worked on. Then, all of a sudden we get a response that things are ready to be signed. Then we go down there to sign and they tell us that they won't honor a coupon that expired 2 days ago. After they dragged out the process for weeks and didn't respond to our e-mails, they don't even honor a $25 coupon. Absolutely terrible!