Went through the Alabama Land Title Company for the closing of our home. This is my fourth home,…read moreand I was impressed with the ease of the transaction. We worked with Brenda, who did a fantastic job in communicating and walking us through everything we needed to know before, during, and after the signing. She even gave us her cell number in case we had any questions after the signing. Top-notch title company! Great communication during the entire transaction. Would absolutely use them again.

Speaking personally, I cannot recommend Alabama Land Title Company, Inc. They closed a transaction…read morein my neighborhood without paying the property owners association's required transfer fee. They were advised of the transfer fee twice in advance of the closing. Other title companies have routinely included this fee in their closings for over 20 years. This unpaid required fee currently represents a cloud on the title to the property and is now in litigation. I'm considering reporting this firm to the licensing authorities. My personal opinion is that you should beware of using Alabama Land Title Company, Inc.

They will lock your card up without sending you ANYTHING asking if it's you or not. Then you're…read morestuck at the store with NO access to your money. I've never had a bank not send me a text verifying if it's me before they lock my account up. If it's not because I accidentally put my pin in incorrectly TWICE, it's because there is a system error on their end and our card won't work. This bank is SO behind on the times not having a 24/7 line to help you in these situations. I only have a joint account there with my husband and will never have my own account with them for the simple fact that they lock your card up in the blink of an eye. I wish they would've locked it up when someone actually stole my debit card and charged 300$ on it, but no they kept it unlocked for that. If you want a 24/7 reliable bank, go to USAA. Not this po dump, backwoods a$$ company they call a bank.

From the owner: Founded in 1904, United Bank has a rich history of serving the communities of Southwest Alabama and…read moreNorthwest Florida as only a community bank can. Here at United Bank we provide the latest conveniences alongside hometown customer service that generations before would be proud of. United Bank is routinely recognized as one of America's strongest banks and is committed to providing the exceptional customer service our customers have come to expect.

I was in your bank in Bay Minette Alabama and witnessed the worst customer service. An elderly…read moregentleman was there to have something notarized with someone named Jake. When a women with the bank came out in the lobby with a hostile attitude. She informed the gentleman that unless everyone who needed the papers notarized had to be a customer of the bank. The gentleman told her his niece had traveled from Texas and Jake had agreed to notarized the documents even if she did not have an account with the bank. She was very rude and tone and told him they would not do it. The gentleman said he'd wait to talk to Jake. In about another minute another lady approached the party and told them it was against their policy and the "law" to notarized anything for someone who was not an account holder. She too was extremely rude. Everyone has different policies not sure what "law" would be broken, but that was not the issue. This bank went out of their way to embarrass this gentleman in the lobby when it could have been handled in a discrete way. I too was a visitor and can assure you I will never bank with your organization due to your lack of customer service.

From the owner: Looking for a bank in Bay Minette, AL? The Bay Minette Courthouse Square branch is located on the…read morecourthouse square between West Pine Street and Hand Avenue in Baldwin County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.