Customer service has gone waaay downhill. If you call to discuss timing of service they say - we…read morewill get you in. Then you show up and they explain how it could be hours but they don't really know how long. Sad because it use to be great customer service.

I've been going to the Les Schwabb in Midvale for years because of the excellent service and care…read moreI've received but this location is something else. Do better.

We have to drive 6 hours round trip for Chemo appointments and were traveling through Heber when we…read morenoticed one of our tires was low. (Fortunately, we always allow extra time.) We went to the closest place (Les Schwab) and they were too busy to help - not to mention the lady was rude about it! So we went to Big O and they were able to help us right away and get us back on the road in time to make our appointment! They were incredibly helpful and nice! Thank you, Big O! You didn't know our circumstances, and helped us not be stressed out even more!!

They fit me in when they were really busy when I had a nail in my tire. Pricing was more than fair…read more They made a stressful situation much more manageable. Thanks Heber Big O.

honest hard working guys, cant go wrong with them. They price for oil change was better than others…read moreI've paid. Actually made sure I needed the service before just charging me. An honest mechanic is something everyone should hope for... we got one right here.

Had a screw in my tire and they repaired for free in under an hour. Great customer service.read more

This place is fabulous! Everyone is super efficient and very nice. The customer service is first…read moreclass. I have been having them swap out my tires between summer and snow tires for a few years now. I have them store my tires, which has freed up space in my garage for toys. I have also taken advantage of their seasonal interior detailIng. I understand this year they will start offering exterior cleaning too! They have a beautiful, well-appointed waiting area, but honestly, you're not sitting long enough to fully enjoy it.

So impressed with this operation. They squeezed me in last-minute between appointments when I found…read moremyself with a flat tire. The service is lovely and the waiting area is possibly the most pleasant I've ever seen! It's beautiful and well-stocked with drinks and snacks and best of all, a beautiful shop dog named Georgie :) I would be happy to work with them again anytime I need anything tire-related.

For those that don't know - this is Tim from T.R.'s new shop. He's been taking care of our cars…read morefor years now, and I never have to worry about shoddy work or being beat up on price. They're honest, friendly, do good work, and somehow manage to get all of the work done on time - and now in an even more convenient location! You might have to wait a few days for non-essential work, but it's worth the wait. Couldn't ask for more in a local shop!

Best service in the Kamas Valley... hell maybe even Utah!…read moreTim and Kirby are down to earth, honest guys. A couple of years ago I priced their snow tire bid for my wife's car against Costco's, and Woody's price came in lower. From rewiring and servicing my Boss snowblade to installing a B&W 5th wheel package to my F-250, there is nowhere else I would take my truck for any service. Oh ya, they've even replaced the transmission in our used Murano some 45,000 miles ago, and we're still rolling great!

It's hard to find a mechanic you can truly trust, but this shop has definitely earned my…read moreconfidence. I highly recommend them to anyone looking for reliable, efficient, and honest auto repair service. I'll definitely be coming back for any future maintenance needs!

I have been using Viking Automotive since 2014. They are the only fully transparent mechanic i am…read moreaware of. They have taken care of so many issues for me thay I have lost count. The quality of the sevice and the work is beyond amazing.

I highly recommend not going here and going to Dutch's service. I was heading to a family reunion…read morewhen my cylinder started misfiring, point s was the closest place and I pulled in. The guy who helped us obviously didn't want to and tried everything and anything to get us out of there so he could go chill with his buds in the back. Misquoted our repair price by $200 dollars, said it would be $400 to get a new coil and made us wait for 2 hours before telling us they couldn't get it done that day. Really poor service and tries to take advantage and lies to customers. I went to Dutch's service got amazing service and the repair was only $200 dollars compared to the $400 that point s quoted me.

Called in and asked if they did safety inspections, they said yes but not that day because they…read morewere busy. I asked if they take appointments they say, "no, but come in next week and we'll get it done. It only takes 10 minutes". So I went down the following week for an inspection. Mind you coming in means scheduling it around my work, getting the kids ready, driving down, etc. I got to the shop and was told they were too busy but come by another day to get it done. What they didn't know is I also needed 4 new tires and a new oil change place and was using this as a gauge to their service level. 1 potential customer lost. My recommendation is if you are going to turn people away because you are "too busy" then take appointments.