Thorough, knowledgeable and professional. Had some Northern Plumbing technicians in to look at my…read morewater heater. They did a thorough inspection, identified the issue and recommended a common-sense solution - what's not to like? Excellent work.

Northern Plumbing's prices are extremely high and the quality of their past work was extremely…read morepoor. They charged me a $250 trip charge while another plumber charged me a $40 trip charge. Northern Plumbing wanted over a $1000 higher price for the same water heater that a competitor charged me. The Northern Plumbing plumber that came to my home was very good, courteous and knowledgable but the current and past owners of Northern Plumbing overcharged me and the quality of their work was very poor. Buyer beware!

Wish zero stars was an option. We bought our home on Cross Lake in 2020 just in time to winterize…read moreit as we are seasonal residents. Before heading south, we signed an agreement with Culligan for water treatment (2 tank rental system due to space issues). We were told to just let them know when we needed the system installed in the spring of 2021. We scheduled the installation for April, and everything seemed good. In 2022 we also were able to schedule an April installation to coincide with our return to the lake. That summer, and in 2022 we experienced major inconsistency from month-to-month with the clarity of our water. Whenever we contacted Culligan we were assured that the tanks were property regenerated and that it must be something at our end. We were led to believe that we were the only customers reporting this issue, but we did have technicians tell us during delivery that many complaints were received during certain months. This year we received a similar schedule in Mid-March. I contacted the office and asked if we could have our initial delivery/install on the week of April 17th, since we were returning home for a family funeral. The answer was an emphatic "NO". No delivery before May 26th. I asked what changed and was told that corporate made the decision in view of the heavy snow and cold this winter. I asked how that could impact operations in the 2nd half of April and received no response. I asked if they are delivering to year-round customers in April and was told "Of course". I asked why the truck that was going by our home to the year-round customers could not stop on the way by and was told again, "No seasonal customers will have deliveries before May". After the discussion with Culligan, I contacted a competitor who agreed to install their system at our home on the day we arrived at the lake. The water color and quality is much better, and the customer service is much, much, much better. While the up-front cost was not cheap, our long-term costs will be less than with Culligan. Evidently, Culligan feels it is acceptable for customers to live with hard, brown water that stains laundry and fixtures for their first month of the season. We had heard that they were planning to get out of the tank rental business, which is fine. You would think that if this was their goal, they would offer incentives for current customers to switch systems, but this is not the case. The staff shows zero empathy for their seasonal customers and basically says "too bad, so sad". Seasonal residents: Run away fast if Pine City Culligan is looking for your business.

We have been using Culligan of Pine City for a few months now. We are seniors, so we really…read moreappreciate that we are not the ones that have to haul the bags of salt in the house and dump them into the softener. We also get the large bottles of water for our water dispenser.... again, we really are happy that our "Hey, Culligan Man" is carrying these into the house for us. thanks for the great service !!!!!!!

Had a faucet replaced and a gas line repaired. Service was prompt and professional and priced much…read morelower than the competition. Would recommend and will use again.

Service went smoothly. Arrangements were easy. Communication was good Work was done well.read more

Came in and replaced my shower valve, were very clean and did a great job. I'd go back again if I…read morehave the need in the future!

Scheduled an in-home appointment (they confirmed) to see how much a water softener would cost and…read morethey didn't show up or reach out to say they wouldn't make it. Still haven't heard from them. Frustrated considering we planned our workday around their midday visit. No idea on actual quality of work, but poor customer service given this experience.

Peterson salt is the primary contractor for water treatment at my condo complex/HOA. They do…read moreeffective work at a very competitive price.

Easy way to pay and to set up. They make it easy to change your order and timing…read more No hassle with buying salt and hauling it home and getting to the basement. Is that worth a couple bucks- heck yes!

Bethel Plumbing and Scott are my heroes for being able to come out the same day…read more Earlier that day, Centennial Utility came out at 2:00pm to change the battery on the water meter. I was told it was a free repair. While the technicians changed it out, they discovered that the main valve before the water meter was original to the house from 1942; water was leaking and I needed to get a plumber. As a result, Centennial Utility shut off the water to the house and despite my plea, Centennial Utility cannot turn on the water without the valve being fixed due to liability issues. As I mentioned, it was late in the afternoon. I called several plumbers to come out, but everyone said, "we can squeeze you in tomorrow." (I cannot go without water - I need it for cooking, drinking, and hygiene care.) When I Googled for a list of plumbers near my area, Bethel Plumbing came up as a new business that is about a year old with over thirty 5-star-reviews. I called, explained my situation, the woman took down my information and said she would pass my information to the plumber. Within less than 5 minutes, Scott, the plumber, called me and said he could be at my house in 45 minutes. He arrived at my house as he stated on the phone. I was impressed before I could ask if he had shoe covers, he pulled one out. Overall, he was nice and professional. He assessed the problem, gave me a quote for $579. It is a little high from what Centennial Utility said it might cost to replace the main valve, but for last-minute situation, I paid it to have running water. Unfortunately, he did have the piece needed on-hand so he drove in traffic, possibly after hours to get the part. He came back and completed the task and then showed my husband and I his work. He used the key provided by Centennial Utility to verify his work and we finally have water again. Overall, friendly, professional, and skillful. I would definitely recommend Bethel Plumbing.

I decided to use a smaller local company instead of the larger companies to keep the money in the…read morecommunity. The reviews were all very positive so I opted to have Scott do the install of the new water heater I was quoted a flat rat of $4826 for a new water heater to include installation and new venting to meet codes. Only when the job was completed did I received an email breaking down the costs. I then found out $3880 was to remove the old unit and replumb the new unit. I did some checking and found that exact water heater retailed at $1190 at Home Depot. That meant they charged $1690 for installation including the plumbing parts consisting of approx 7' of copper water pipe and one new shut off valve two couplings to secure inlet and outlet to the heater. They then charged me an additional $975 to run 30 feet 2" PCV pipe that met the newer code. That cost at Home Depot was $8 per 10' section and several 90° elbows Time for their service at my house for the completion was about 4-5 hours.That puts the labor cost at about $2600 give or take. I know they have overhead and business expenses but I feel their labor cost were way out of line and I would not be recommending them with those labor costs. P.S. When asked for a breakdown of parts and labor Scott said it was a flat rate. No indication of separate labor and parts until the job was completed and the invoice was Emailed to me upon completion. I feel I can not recommend them even though they were professional, prompt and knowledgeable.

Great service and quality workmanship! Identified problem and fixed it in a prompt manner. Great…read moreValue with top notch service. Will be using Steve if needed for sure!

Did not diagnosis and fix the problem. Left his garbage - not just left it but scattered it, a…read morepiece in the laundryroom, a piece in the garage, etc. Talked far too much about himself and his political views (and had his facts wrong). I wanted a plumber not a misinformed, loud mouth politician. I get enough of them already. Like most politics, it cost a lot of money, delivered no value, and made the problem worse.

In summer 2022 we had a water and well emergency and Bill Maas and Quality Water Systems came out…read morequickly and identified the problem and fixed it completely. we now have great water pressure with extremely clean water. highly recommend QWS

From the owner: Quality Water Systemsread more

How many of you know what hard water is? If you answered "ice" that is not the correct answer no…read morematter how cold it gets here in Minnesota. Well at least in case of what I am talking about here. Hard water actually has some pretty detrimental effects on items in your home. Some signs that you have hard water are your clothes don't get clean when washing them. There are stains in the toilet (no not from that either), and your shower head is not working as well as it once did. Your appliances can actually wear out faster with hard water and your pipes could even get clogged. No I am not a hard water specialist, but when we moved into our home over 20 years ago, I wanted to learn as much as I could about our home and how to take care of it. One of the first items we purchased was a water softener from Merles. Now over 20 years later that original water softener that we purchased is still going strong. We definitely can tell the difference between soft water in the house and hard water outside. The other nice part to all of this is that the only maintenance that we have ever had to do is every few months add a bag of salt to the salt bin of our water softener. You can purchase big bags of salt right from Merles. They even have a punch card where you can earn a free bag. If you think about the appliances alone that could be effected by hard water (dishwasher, washer, hot water heater), this is the type of product that is not only important, it pays for itself. Merles has always been great to work with and if we are ever worried about our water, we can bring a sample in for testing. To me, water is water. Like when I drink lemonade and tell my wife that lemonade is water, just with more flavor. Well water is water, but there is no doubt that soft loveable water is much better for you and your home than hard water.

Merles was old-school trustworthy. With the business being family owned and operated since 1950's,…read moreI felt it was great to support, and other reviews seemed to share they had good experiences too so, why not. John examined our water and gave us a quote and Dave installed, and both brothers were very friendly and knowledgeable, even when our older house gave a bit of an issue on the install. When I called with questions, I was given helpful information too. I recommend for anyone wanting to know if they need RO or just water softening, I cannot say enough about the Merles family being great and knowledgeable!