I have been served by Citizen's Electric Company for 56 years. Over that period I have had maybe a…read moredozen outages. In fact, it's 7:30 am and The lights are coming back on from the latest. Over that period, the local Buffalo Valley Telephone Service was sold to an out-of-state telephone service who closed the Lewisburg office and the service deteriorated to the point that I had to leave. I was afraid the same would happen to Citizen's Electric. But it didn't happen, so I'm still with it. I use automatic withdrawal to pay my bills. The price has soared since governor Rendell deregulated power in Pennsylvania, promising that prices would drop, but I have no complaints. A tree fell against the power line last year causing a major outage. When I called to report it. I got the usual semi-informative recording. But a half hour later the power to our house was restored. I found out from the repair crew that came out lo clear the tree away, Thea what Citizen's had done temporarily was to switch us to a different sector of the network. I couldn't have expected more from a company 100 times bigger.

They could improve their customer service!!! Those people SUCK !!! Worst ever!!! I wish they…read morehad negative stars!!! so I have two oil tanks. They're very far apart from each other and they put some kind of device on one of them and it was the wrong one because I refuse to use Amerigas so this tank is not theirs. They never asked us to enter our property and then they charge us $200 to come out and take it off! And that was after I clarified with them that they would not charge me for that and now they're giving me a fit they made the mistake but I'm paying so don't use Amerigas. No matter what I don't know anyone that's had a good experience with them.!

The problem isn't so much this branch…read more The bad: It's AmeriGas as a whole... they have overseas call centers, after Covid they have shut down all local branches and they have become inaccessible to the public. The overseas call center employees don't know their company's own policy's, are unable to help with simple requests like 'could you email me that policy'. The horrible: This company has become too corporate. They simply only care about cash, a few years ago the property we purchased came with a propane tank owned by AmeriGas. The first few times It seemed okay to buy gas from this company, not to expensive, not crazy wait times exc exc, however. Over the years their prices per gallon quickly ballooned and it became most cost effective to run our heat pump. This year we decided to get some gas and called AmeriGas, of-course you get the overseas call center who you can hardly understand, but that's a different story. I asked for the price per gallon as I always do and they wanted a whopping 4.60 per gallon ! So I called around and did some research it turns out at the fair market value of propane I was around 2.60 give or take. I was outraged that this company has been ripping us off! I called to cancel and also to ask why we are paying double and their said it was 'based on usage' I said that's the thing, we don't use much we try and be efficient with our propane, and they said 'exactly' 'the more you use the cheaper it will be' that's not lanky irrational but it should be illegal. Nobody else in the propane industry does that, you pay fair market value, that's it. Just because your company is suffering financially they make you pay for their poor financial decisions... I asked to cancel after that and they threatened their fees which are how they keep you in 299.99 to pick up their old tank we have been paying rent to have which by the way they are supposed to service and they haven't serviced in 6 years, plus another 149.99 for 'processing fee' basically a bogus fee they implement to try and keep people in. Just insane... I'm not sure how this company isn't shut down yet... their business practices are abusive. I canceled anyway. Good bye

As a resident of Muncy Valley, I pay $161 a month for the privilege of flushing the toilet. A…read morerepresentative from the LCW tried to justify this cost at a meeting at Beaver Lake a few months ago. We all know it's criminal!

I cannot say enough good things about Moore Propane. The service, respect and kindness with is…read moresomething that impresses me every time. The Staff makes doing business easy.

Best response, best price, knowledge & friendly employees, great all around service!!…read moreDon't ever call Amerigas!!