Highly recommend! I hired TnT to build a balcony on my new construction home, and am delighted with the results. Early on, they provided professionally engineered plans for city permits. They helped me navigate all the overwhelming choices to find quality materials that are sturdy, look nice and contemporary, and fit in my budget. Brent and the team were easy to work with, coordinating with my home builder when needed, explaining options, and patiently answering my questions promptly, and cheerfully. Finally, the work! They showed when they said they would and got right to work, creating a beautiful deck/balcony to enjoy our river views. I will be putting a wheelchair lift to the balcony as well, so they put a gate in the balcony rail for me--a weird quirky owner thing that they were happy to accommodate. It turned out lovely, perfect, I'm so pleased! You can't go wrong with this team! read more

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On September 11, I met with a TnT Builders estimator named Darcy regarding a patio cover roof repair. She never followed up with an estimate or any communication. After waiting, I hired someone else. I value professionalism and follow-through--this was a disappointing waste of time. read more

They came on time for my quote, told him I wanted the deck leveled, new covering, new railing and the deck covered. Well it took them 3 weeks for the quote and it was for removal for old covering and railing. Nothing else. Also it can to $29000. What a rip off. And the man was sick. Bad etiquette especially with the virus going on. So call Rick's fencing. They are doing everything I ask for and roughly for the same price. So NO on TnT and yes to Rick's! read more

I have had multiple issues since TNT builders installed a cover over my back deck. The first issue was that I thought it was leaking. Because they had installed the bolts, incorrectly (did not follow the vendor instructions), and put the bolts in the valleys instead of on the hills, and this is known to increase the chances of leakage, I was certain that the little puddles of water were leakage. This turned out to be a condensation issue. The material they told me was a good choice for the cover has a major problem with condensation in the winter. They were not aware of the issue either or when we started trying to find the reason for the water dripping, they would have quickly figured out it was a condensation issue. I eventually figured it out and told them. It has since started actually leaking in a few spots. According to the vendor the warranty is void since the product is not installed correctly The next issue is my concern that the SunTuf product was installed upside down. This is definitely the case if it came pre-drilled. But I don't know if it did or not. It does not seem to be blocking the UV rays as the product is supposed to do. This would be a side effect of the product being installed upside down. But I have no way of knowing for certain. I really wish I knew because if I knew for sure the panels were upside down, I would hire someone to turn them all around, and this would fix the issue of the bolts being in the valleys instead of on the hills. One of the 4 support posts is starting to crack and crush. I know why this is happening. Initially there was a slight gap between the main beam supporting the weight, and the other three support posts. I thought the metal brackets were taking care of the actual support, so I wasn't concerned with these gaps. But these gaps are now gone, and the one post that had no gap is cracking, crushing and warping. But it isn't getting any worse. There was an issue with the flashings around the posts that were connected to my roof. I noticed water getting under my roof tiles and dripping down behind the gutter. I had my roof inspected by a roofer, who indicated he suspected the flashing on one of the posts supporting the deck cover. I was getting a new roof anyway, so I just got new flashings with it. I was told that painting was cosmetic only, so I opted not to paint. But due to the major condensation issue a lot of water is getting on the beams that hold the SunTuf panels. I didn't know until after I had hired them that my down payment was not covering materials at all, but that these were not going to be paid for until they were completely finished and collected the final payment, and that a lien against my house would be issued, by the company supplying the materials, if they were not paid. Basically ALL risk was transferred to me. I do give them some credit for early attempts to fix the leaking issue I thought I had. I suspect that they did not know about the condensation issue or they would have figured out that this was the issue before I finally did. read more

1.0 star rating 2/5/2013 I have hired plumbers, electricians, tilers, sheet rockers, carpenters, and painters for some major remodeling work. All in all they were up to the task and professional. I wish I could say the same about TNT Builders. They were terrible. I am completely embarrassed with my deck. 1) The gaps between the boards range from 1/8 inch to over 3/4 inch. They cut boards too short and laid them down anyway. 2) They didn't measure from the first course to the end of the deck. They just assumed a certain gap size and started putting down boards "hoping" that the last course would end up where it should. It was 2 inches shy. "Oops! Sorry!" 3) TNT used just one screw at the ends of the boards. So the corner that didn't get the fastener sticks up. When you stand and look down the deck, you notice dozens of "curled up corners". 4) They went home for the day and left the top 2 steps of my main staircase without steps!!!! I had company visiting. My dogs were also in danger of breaking a leg. I had to quickly round up some scrap boards to cover the holes. 5) They didn't unscrew many of the old boards. They just used a pry bar. You should see the damage to the underlying joists. (The old square drive screws look to be in perfect condition. They were NOT rounded off. Apparently it just took too long to remove the boards with minimal damage to my joists by unscrewing the fasteners.) 6) I have a magnet on a stick that I have used to pick up over 100 screws. Only one flat tire so far. 7) When I complained about the quality of the work and all the mistakes they wrote back, "... we were trying to keep the project economical for you." WOW, for ME! Instead, I believe they were keeping the project economical for themselves by not supervising workers not up to the task. I got billed full price even though the deck looks terrible. I wish I could upload pictures. I can't say this will be your experience. Undoubtedly there are more than 1 crew of workers. The owner promised to be on-site during construction, but the material came in when he was scheduled for a vacation. He was not around until all of the above had happened. I am very sorry I used this contractor. Like I said, my deck is a very expensive embarrassment. Fast forward 2 years. TnT has replied to my complaint. See below. So, I am addressed their reply today 3/3/2015: I tried to work out a solution with Trent twice. The first time was over the phone while he was on vacation. I told him of the incorrect measurements, the boards that were cut too short, the gaps that ranged from 1/8" to 3/4". He asked me to allow his guys to continue. He said that he didn't have another job to send them to. That seemed to be his concern--that he couldn't keep them busy except on my job. I foolishly agreed. The shoddy work continued. They left when they got to the end of the deck and had a 2x6 board but an 8" gap. So, when Trent got back from vacation he came to my house. He called Trex to see if they made a 2x8 board. They did not. We discussed ripping 2x6 boards to make pairs of boards that would fit. (Each 2x6 costs approximately $50! I would need to buy many extra. And it would look pretty bad!) I didn't like any of the ideas. In the end, I could't see going to work, leaving them unsupervised, and giving them a third chance to get it right. The bottom line is that Trent told me in person that he would not be there for the demolition but he would definitely be there for the construction. I trusted him. He needed to supervise to start the job off on the right foot and he was gone. Several mistakes were made. People comment on the deck--NOT in a good way. I paid thousands of $$ and am very embarrassed at how it looks. I am asked by other tradesmen who did the work. They can't believe the poor quality. read more

Amazing company!! They built us a big add-on covered deck! It turned out beautiful! Very helpful, lots of great ideas and all of their employees were great!!! Highly recommend them! read more

The TnT crew are friendly, professional, skilled and efficient. They completed our deck job within the time frame we expected and left the work area cleaner than they found it! Highly recommended. read more