I had a minor car accident and got my car repaired here last month. It was a great experience from…read morestart to finish. Before coming here, I visited several other body shops in town, but none of them met my needs or expectations. This was the only shop that did. First of all, they treated my car as if it were their own and, more importantly, treated me like a human being. I told them that I had just started my career and was on a tight budget, and they were kind enough to work with me. In the end, I paid a reasonable price out-of-pocket for the quality and timely service I received. They repaired the exterior damage around the hood as well as the cover of the pre-collision sensor underneath it. After the accident, a warning signal for the pre-collision sensor came on. They examined it and honestly told me that only the cover was damaged (not the sensor itself). That really showed me that their service is conscience-driven. It would have been easy for them to charge me an extra $1000 or so by simply replacing the sensor, and I can imagine that some other shops might have done exactly that. On top of that, when I asked for recommendations for auto insurance, they were happy to share their preferred provider. I had just moved here and had no idea which insurance company to switch to. I'm now using the company they recommended because they told me it was "the only one that knows what they are doing." So far, I've been very satisfied with the insurance company's service as well. This is a trustworthy, local, family-owned business that deserves support. I'm satisfied with the repair. My car looks no different than it did before the accident. Their facility also looks professional and well-equipped. I will definitely keep coming back whenever my car needs repairs in the future.

Recently my 2018 Chevy Silverado was victim of a Hit and Run in front of my house . Cates…read morefacilitated the repairs in coordination with my State Farm Agent Mike Miller . It had been a rental truck and had seen some rough service but Cates did the repairs as if this truck was a show truck . The repairs exceeded my expectations , the finish was as good as if not better than a factory finish, it looks like glass. The color match was perfect . it is an absolutely beautiful truck that I am very proud of. I cannot thank the crew at Cates enough . To David and Chuck , you quite simply run the best body shop in Richmond Indiana and maybe even the state . You simply cannot find such pride in workmanship as these guys provided me. Thank You from the bottom of my heart.

Dishonest--when I bought tires here, they told me I had a break pad that was almost used up and…read morequoted high price to replace them. Took it to my regular mechanic and they told me the breaks were fine. Also did not honor price matching pledge.

This was the first and last time I take any of my cars to Best One. Bait & Switch !…read more I called Best One to see if they could do an alignment on my on my '08 Range Rover. They said yes, I was quoted $80, and the person on the phone looked up the model and told me it had electronic steering but that wouldn't affect the cost. When the alignment was completed, I was told the bill was $120. 50% MORE THAN THE QUOTE! When I said I was quoted $80, he said my vehicle has electronic steering so that's more. When I said "you guys knew that when you quoted me a price", he said "'well '08 was a transition year" and not all had that steering. That's simply not true (they obviously don't know Land Rover/Range Rover), as all '08 Range Rovers have the same steering system......... and the electronics only affect how easy it is to turn the wheel at different speeds. It has nothing to do with setting the alignment which is purely a mechanical function. Beware of Best One's business practices.

Was looking for a box in my mega cab and they had the only custom box to fit that I could find. I…read morepurchased it and was sad to find out that I purchased the wrong one. Luckily their customer service was great and got it squared away quickly would recommend!

These folks have terrible customer service post sale. I ordered a box that was listed as available…read more Funds were immediately withdrawn. Waited over a week for them to supply a shipment date. Finally contacted them and received feedback 3 days later. Turns out they had not even started my box. Asked for the order to be canceled twice. I finally received a very short message "consider it canceled" from Steve the owner. Well it took a PayPal case to get my money back in the end. Don't waste your time or money with these people!

Quality service with fair pricing. If you're looking for someone local to handle your vehicle as…read moreif it was their own this is the place. Keenan and his crew know what they are doing.

We just got our 2016 Camry back from repair after hitting a deer. We are totally satisfied. It's…read morebeautiful like nothing ever happened for being an almost $5000 repair. We got to drop off our rental car and they took care of that too. Pleasant group of folks to work with. And by the way we are return customers and just never put a review in. We have always been happy with the hassle free results and experience. I'd use them again in a heartbeat. But I really dont want any more wrecks!

I have gone to Newton's for 40 years! That says it all. Great auto repair. They get it right the…read morefirst time.

09 cobalt needed a new fuel line, they ziptied a new line to the old one, used a 2 inch long 3/8…read morerubber hose with standard hose clamps. no flare on either side of the lines and leaked less than a week after the repair. NOT impressed by their "fix." If you need something rigged for a temp repair they are adequate. If you need a permanent repair, look elsewhere.

Over the years I have dealt with a few RV dealers. Dealing with D&D rv was the best. Great people,…read morefriendly went out of their was to make me happy.

Huge kudos to the team at D&D. We have been looking for a camper for years, inquired about a few,…read morebut didn't make the decision to purchase until this year. Steve did a great job of working with us, being patient while we shopped, and finding the perfect balance between giving us the information we needed & letting us explore/shop on our own. When we came to finalize everything, the service guys were super thorough, showing us everything we would need to know and gave us great tips to have on hand. Definitely recommend shopping with them if you want quality service, fair pricing, and enjoy supporting small, family owned businesses.

This review is for the Service Dept. I took my '13 Honda CRV for a full synthetic oil change. I'm…read morenew to the area & this is the closest Honda location to me. I made an appointment & they took my car immediately upon arrival. I asked for a tire rotation ($25) but after an inspection, I was told I didn't need it. I appreciated their honesty! I did need a cabin filter (it was dirty). They give you a complimentary car wash after any service. They were done with the oil change, cabin filter & car wash in less than 45 minutes. My bill came to $119. Great experience! I'll be back.

Great people at Wetzel Honda to do business with. We shopped other dealerships and left wondering…read moreif we would return. People make a dealership, and here we found those good people.

I've been taking all of our vehicles to Fudges for years and have never been disappointed. The job…read moreis always done right and in a reasonable time and price and I fully trust that my vehicles are in good hands! When you find a good mechanic, you stay there because they're not always easy to come across.

My neighbor recommended Fudge's when I had an issue with my truck. I've been back 2 more times…read morebecause: 1. My truck is a money pit 2. The mechanics at Fudge's are knowledgeable and quick to get the work done 3. The price of service is very reasonable These guys are great at what they do. I wonder what needs fixed next? Who knows, but I know I'll be taking it back to Fudge's Auto Service. I highly recommend you check them out.