I have known Jesse for nearly 10 years, having first met him while working as a project manager…read more Throughout that time, I have had the opportunity to work with him professionally and have referred numerous remodeling clients to him. My experience with Jesse has consistently been positive. What has always stood out to me about Jesse is his commitment to remaining involved with his clients throughout the entire remodeling process, from the initial consultation through completion. He does not simply start a project and disappear or hand everything off to someone else. He takes pride in his work, communicates with his customers, and makes an effort to address concerns when they arise. I served as the project manager for David Orr's remodeling project. Jesse was responsible for the remodeling work, while my team handled the fabrication and installation of the countertops and sinks. Working alongside Jesse gave me firsthand knowledge of his involvement in the project and his interactions with the client. Throughout the project, I found Jesse to be professional, courteous, meticulous in his work, and fair in his pricing. What concerns me most about this review is the timeline and the circumstances surrounding it. The project was completed approximately nine months before this review was posted. There were plenty of opportunity to inspect the completed project at the time the work was finished. The customer did not want to replace the cabinet due to waiting for the arrival of the new baby. When painting older cabinets a stain finish is recommended. That is what agreed upon, not a glossy finish like laminated cabinets. If the work was considered unacceptable upon completion, it raises reasonable questions as to why those concerns were not raised during the final inspection or immediately following completion. It also raises the question of what changed during the months that followed and why the original five-star review was removed. There was also previously a five-star review of the project that was later removed and replaced with this negative review. Given my direct involvement in the project, I believe that history is relevant context. I am not suggesting that a customer cannot later discover an issue or change their opinion. That can certainly happen. However, when a project was completed months earlier, inspected at completion, and initially received a positive review, I believe that timeline should also be considered when evaluating a review that is posted much later. Over the nearly 10 years that I have known and worked with Jesse; I have personally witnessed him return to projects to address concerns, make corrections, and complete touch-ups when necessary. I have also seen him go beyond the original scope of work on occasion as a courtesy to his customers. No contractor is perfect, and mistakes can happen on remodeling projects. What has mattered to me when referring my own clients to Jesse is how he responds when an issue arises. In my experience, Jesse has made an effort to address legitimate concerns and stand behind his work. I respect every customer's right to share their experience. At the same time, because I served as the project manager on this particular project, I believe it is important to provide additional context based on what I personally observed. My comments are not based on assumptions or on someone else's account of the project. They are based on my direct involvement with the work and my professional experience working with Jesse for nearly a decade. My experience with Jesse has been one of professionalism, accountability, and a genuine commitment to his customers.

HIRE SOMEONE ELSE! This owner did a shoddy job on both my kitchen and bath remodel. Refusing to…read morerespond to texts calls, emails. Has a painting capability of a 2 year old. Paint over my light, paint on my cabinets which now need a full replacement, orange peel, paint on my wood floors, improper prep and taping. Paneling in my bathroom cut unevenly and not even spaced correctly. Not only that, I bring up concerns and he ignores them and then threatens to leave a bad review at my employer. I am the laughing stock of every contractor who comes in and looks at this shoddy work. STAY AWAY. i asked for a call for one last chance of repair, but you guessed it.. NO REPLY. HIRE SOMEONE ELSE WHAT A NIGHTMARE THAT HAS NEVER ENDED! If you need the full story you can email me at davidorr1025@gmail.com....he even called me 10 times from various numbers I had to go to Wheaton Police to get him to stop.

The top portion of an exterior trim window on my second floor was starting to rot and peel away, so…read moreI was looking to have someone to be able to remove and replace it. It was a bit of a tricky job due to the trim being arched, which meant it had to be traced and cut appropriately. I had the pleasure of contacting David, whom I asked several questions of how he would go about the process and I felt very comfortable with everything he walked through. He scheduled the work for a couple weeks out, text notifications let me know when he would be arriving and he was able to complete everything within a few hours. David cut the replacement beautifully using PVC so there is no maintenance on it in the future and caulked / sealed up all points of exposure to rain. He was very efficient, kind, and answered all the questions I had since I'm learning to do these kinds of tasks on my own. The pricing was extremely competitive and there's no question that I'll have David back pretty soon for other jobs around my home that I'm not comfortable handling. Highly recommended, thanks again David! Best, Charlie

I have used Dave many time the last few years and there is nothing he can't tackle. He and his team…read moreare always on time and are very professional. I am amazed how quickly he gets projects done without sacrificing any quality as the job doesn't get dragged out! Dave goes above and beyond when trying to solve and repair an issue and you can't go wrong in hiring him for any home project!! Frank

Tony and his crew are top-notch! We'd been meaning to repair a drywall issue in our bathroom…read moreceiling for quite some time, and Tony provided a fair, reasonable quote and worked around our tight schedule to get it done. His team was efficient and thorough - within just a few hours, the ceiling looked brand new. We're extremely happy with the results and the overall experience. I've already walked Tony through a few additional projects in our apartment and look forward to working with him again soon.

Tony was excellent. Very informative, professional. Went out of their way to help us out for a…read morereasonable cost, highly recommend.

Really happy with these guys. First, one of their guys came out, looked at everything we needed…read moredone and gave us a reasonable estimate. He also had some really good suggestions on how to do it better, especially considering the soil and our area. When it was time to start, they actually sent two guys so they could get everything done faster and not leave a mess around for days. They worked around the hours that were convenient for me, the office was always very quick to respond, and they cleaned everything up when they finished. Everything was easy from start to finish. Very happy with the work and definitely recommend them!

The initial estimate was good enough and my project was straightforward and simple, however people…read morewhich came over to perform the work were clearly unqualified, their "manager" was quick to double the estimate once they left! Obvious scam. I suspect most 5-star ratings for this vendor are fake.

We've used Karl and Handyman Plus Construction for many years now! We've done different remodels…read morethroughout the house, different minor and major work on our deck, and misc. handyman services. We've referred Karl to friends, families, and neighbors too. Recently we used his new roofing resurfacing, GoNano, which is supposed to double the life of our 4 year old roof. I'd highly recommend this business. Professional, honest, amazing work, great prices, and super easy to deal with.

Karl tore out our old worn bathroom and built us a new, updated bathroom with a few safety items…read moreadded as we are older people. Very happy with his work and work ethics. Easy to work with and he is very responsive if there is a problem. Would definitely use his services again.

Excellent handyman!! Very calm and reliable. Did a great job hanging my new light fixtures! I…read morecouldn't get an electrician to come close for this small job. Set up scaffolding to hang my new pendant light. My new bathroom lights look fabulous too!! Very pleased with Craig's work!! He does a bit of everything- give him a buzz!!

Just needed some curtains rods put up after the old ones had fallen down. He was able to do so with…read moreno issues. I would definitely hire him for bigger jobs.

We did a bathroom remodel and the team at Harmonic was amazing! They wanted to make sure I was…read morehappy. They always asked how I wanted things done. They were very neat and meticulous. They were the level of detail I really appreciate. They cleaned up each day and were respectful of my home. Their prices were very competitive. I would highly recommend them to anyone and look forward to using their services again for more home projects.

Mike and Nate did an amazing job installing my new barn doors. Liz was so accommodating…read morerescheduling my install due to a missing part. Even the price was reasonable. I'm so happy this company reached out to me regarding this job. Will DEFINITELY call them for future needs. One last thing, Mike spent a few minutes talking to me about other services offered. I appreciated that. No other handyman service took the time to do that.

Tom was great! My fence fell down during a storm and he made it look brand new! He was friendly and…read morehardworking! I will be using him again for any future projects!

Tom repaired a window frame on the outside of our home and we are very happy with his work. Tom…read morewas professional, courteous and he did a great job. Thank you, Tom. I highly recommend Mr. Handyman.

Appointment was scheduled for Monday Sept 8th. I called that morning when they didn't show up…read more They had claimed they had erred and put the appointment in their book for another month out, October 8th by mistake. I got a lot of apologizing but no one available to do the work, which has cascaded into negative impact on downstream work scheduled with other contractors on the overall project. To date, no one has contacted me to schedule the original work.

This was a terrible experience. These guys took advantage…read moreof a single mom and in my home screamed and insulted me in front of my children. They charged me $2200 to assemble my furniture and told me they weren't leaving until I do. I paid $750 already..which was too much for the job. They never went over hourly rate or pay with me initially. Then they called police on me and lied to the officer to say I wouldn't pay. I paid an additional $400. They also told me after calling police they weren't going to leave my home. These people are vultures. Beware of calling these people. They will cheat you out of money. If I could give no stars I would. They also kept taking breaks and smoking outside of my home and went to my garage. My autistic son has asthma. Never asked permission. Just took complete advantage of me. I was in tears after this.

Dean was more than accommodating, coming by to complete a job in less than 12 hours. He was…read morecomfortable to work with and went out of his way to make sure the job was done right. Quote was fair and his installation of my glass tub door was spot on! My OCD had zero impact on the final result as the finer points were taken into consideration. (Potential water damage, shattering glass from product orientation, etc.) I have more jobs lined up based on our first interaction. I highly recommend this service.

Most honest and dependable handyman I have ever seen. Dean is hardworking and very fair with his…read morepricing. He is a jack of all trades and can do literally anything that is needed in a home (I am not exaggerating). I recommend him to all family and friends. I had Dean do alot of work in my previous home (basically a complete renovation of the inside) and we were very pleased with his work.