Toalson Glass came to my house to replace the windshield on my car. The two young men who did the replacement were prompt, very courteous, and did a great job. I was impressed with everyone I dealt with, and the price was less than I thought it would be. read more

Top Notch Service After noticing a crack in my windshield, I filed a claim with my insurance. I had the option to get my car serviced at Toalson Glass and jumped at the chance. I prefer to work with local businesses. I received a call from Toalson Glass the same day I filed my claim. Mariana was able to take my VIN # to check the specifications of my windshield/car and get me in the following week. I was given the option to go to the office or do on-site service. I chose to go to the office. They pulled my car in and got right to work. The staff was friendly, and professional, and provided excellent work. They filed everything with my insurance, so I didn't have to do anything but pay my deductible. I would recommend them for all your windshield needs. read more

Best price, great service/installation. Installer arrived at the appointed time and replaced windshield. Very pleased. read more

James and his crew are phenomenal. Always friendly, professional and do a great job. I would refer anyone to Toalson glass.

They were not the cheapest place I called and got quotes (5 businesses) from (2nd cheapest actually) but they had the windshield in stock and could do the repair on my schedule and meet my time needs. This is everything in a business to me. They took care of me and got me on my way. The quality of the work is perfect and customer service was excellent. The shop dog is awesome to come into and see the wagging tail! Also the price was way cheaper than I anticipated before even calling around to get quotes so that's cool as well! Thanks. read more

This man is a terrible business person and should no longer be working in this industry. He tinted all of the windows in my car and two of them never rolled up correctly after he was done with the tinting. A few months later one of the windows fell into the door and he said he didn't have anything to do with it! He finally took partial blame and fixed the one window. Complete jerk on the phone as well. read more

Had a windshield replaced. Everyone was super nice. The price was fair and as quoted, no surprises. Great place. Very trust-worthy and professional. read more

The lady before me must've been having really bad day. I have never had anything but exceptional customer service and high-quality work performed. It's hard to find a business these days that can and will deliver both. I picked up my 2012 BMW 335i sport up a couple of days ago from a tint job, and once again, I was completely blown away with how well the work was performed. In fact, when I got home and really had a chance to inspect the work, I called once again just to brag on the work. This place is a MUST VISIT for anyone who truly cares about their vehicle. read more

I called three glass shops in Columbia to have my rear window replaced after a branch fell and shattered the glass. Toalson: $405 Hagers: $395 Marks Moble: $380 Toalson was the highest price, however, they had good reviews online and the person I spoke with on the phone seemed genuine. The day I arrived to drop the car off, the story quickly began to change. Once I arrived, I was told that the glass they had originally ordered from the vendor was broken. Therefore, they needed to order from a different vendor and the cost was going to be a bit more expensive. The issue here is that I was not contacted about the change in price. They waited until I was in the shop to tell me, almost knowing that I wouldn't leave to go elsewhere because I had taken time off work to bring the car to them. I should have left then however, I thought the better of the shop and continued to let them service the vehicle. The trouble started when, I told the gentleman at the counter that my car acts a bit funny and to get the car in drive, you have finesses it a bit (shift into L and it will click into Drive). It has been driving like this for some time now.. He said that he would relay the information to the techs. I was told my car would possibly be ready by noon but if not it should be ready by 5:00pm. However, at 4:40pm I still had not received a phone call so I called the shop. I was told "Yeah its ready, let me check with the tech I know it had some drying yet to do." When he got back on the phone I was told that it would be ready around 5:00pm if I wanted to pick it up. At 5:00pm I got to the shop where, unbeknownst to me, the owner was there to ring me out for the repair. While at the counter, he stated "is there some tick to getting your car in drive? We tried and couldn't get it to move." I said "yes it's a takes a bit of finesses but I left notes with the gentleman at the counter this morning and he said he would relay that information." He quickly responded and said, "Well no one told me anything." I go to get into the car, try toput it in gear (shift to L then click into Drive) and the car will no longer shift into any gear. I told them that it would no longer go into gear and queried how they got it into the shop? The owner said, "well I couldn't get it into drive so I backed it into the shop.." If you can't get the car into drive. STOP, and call the customer. The next day I called the shop and was immediately handed over to, who I know knows is the owner. I asked, "What was going to be done about the car?" His immediate reaction was "What do you mean what's going to be done?" I said, "I drove a car to your shop. You worked on the car, and the car no longer drives. There has to have be some accountability on your part here." We went in circle for about 20 minutes in which the owner completely denied all responsibility for the car no longer driving. At no point did I expect the shop to pay for the repairs. I'm a reasonable person, I knew that my car was having issues, which I told them about. However, for the shop to sit there and deny all responsibility is beyond belief. Instead of trying to offer any assistance, the owner kept denying any responsibility stating, "So you just expect us to fix your car?" I said, "No, however I would like for you to tow it somewhere so I can get repaired." He then stated, "Well how come you didn't just say that?" and I responded, "I shouldn't have to, you are a business owner, it was your wrong doing, it was your job to make it right." The least he could have done was try to be helpful instead, he denied all accountability, even though the occurrence happened under their watch and in their shop. The cars Shift Transmission cable is now broken and now has to be replaced. To be fair they did pay to have the car towed about a ¼ mile to a shop on the business loop, so I am giving them 1 star for not being completely worthless business owners. I would not recommend this shop to my worst enemies. read more