I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

From the owner: "3 Heads Go is a new and elegant smoke shop that offers a wide variety of smoking products,…read moreincluding vapes, cigarettes, e-juice, e-liquid, various smoking devices, kratom, CBD, and many hemp products. The shop is designed to cater to all of your smoking needs and is equipped with a drive-thru for easy convenience. Whether you're a seasoned smoker or just starting out, 3 Heads Go has something for everyone. With a wide selection of products, it's the perfect place to pick up your smoking essentials."

Today January 4th around 9:03pm i went to return two Blueberry/Raspberry vapes that were defect/…read morepurchased yesterday January 3rd, it is funny that an employee was walking out closing the door , i went close by with my car i asked to return and get new ones since i have no smoke for the night, he said come tomorrow i have to go somewhere , thats what i call totally say 0 Customer Service very unprofessional guy, they are 4 people that work there different shifts don't know their names but best people as i know them outside shop too, but this guy has 0 Customer Service , this is not Japan to close on time or you can but you are by the door so make customers happy I won't return the defects ones i will not shop there anymore until an apology All the best

Excellent customer service. I was looking to purchase a refillable vape for the first time and he…read morewas very helpful trying to find something I was 100 percent satisfied with . I really appreciated the staffs customer service and being patient with trying to find the right one

They have a vast selection of goodies. Reasonably priced and friendly. Only complaint would be the…read moreparking but that's not their fault.

From the owner: At Pharaoh’s, we’ve been proudly serving our community for over three years, bringing you the…read morefinest selection of smoking essentials and accessories fit for a king. Inspired by a passion for high-quality products, we’re especially known for our handcrafted Ukrainian hookahs, offering a premium smoking experience you won’t find anywhere else. Our store is built on exceptional customer service and a unique product lineup, carefully curated to meet the needs of every smoker. Whether you're after the latest disposable vapes, stylish accessories, or looking to elevate your sessions with our collection of hookahs, we’ve got it all. With local and international connections, we ensure that every product on our shelves meets the highest standards of quality. Step inside Pharaoh’s, and you’ll be transported to a space designed for ultimate relaxation. The chill and laid-back atmosphere, combined with our knowledgeable staff, makes every visit an experience. Whether you're new to the world of vapes or a seasoned hookah enthusiast, we’re here to guide you. Stop by Pharaoh’s Smoke Shop and treat yourself to a royal smoking experience. We’re more than just a store—we’re a place where community, quality, and relaxation come together.

Great customer service, competetive pricing vs the internet with quality products and a wide…read morevariety to choose from! Staff is always engaging, knowledgeable and friendly!!! Bring your business to this company! They will take great care of you!!!

I went in this place to buy a pen for a cartridge charged it for a whole day n it didn't work…read more when bought the cashier didn't give me a receipt. Needed it replaced or refunded. Forgot to take it in the next day so I bought a new one. Brought back the one that didn't work and they refused to exchange or refund me after speaking to the cashier about the problem and was told to bring it in and I did Very displeased and I will not go shop there anymore thumbs down to Ash smoke shop You get a zero puff be gone

Found this place on a whim! I stopped in and the owner is so nice. He has so much and he has a…read moreprogram for vapes, buy 9 and get the 10th free. Can't beat the prices either! I've been recommending this place to everyone I know!

very nice. took time to help me figure out flavors. very kind. very patient. prices are amazing!read more

They used to be inexpensive enough for me to make the trip from Hoffman Estates, but they cost…read moreclose to Cook County prices now, so I'm looking around for a place that's better priced. My sister-in-law goes to a place in Addison where she gets them for$20 cheaper per carton. That's a $40 savings when I go for cigarettes. That's huge. So, they're losing me soon due to their prices going up out of proportion to DuPage's usual prices.

I got denied from buying from here with my valid Illinois license. He scanned it and everything but…read morewas still denied because it looked "weird" i guess it being in wallet for four years didn't give it enough of an authentic look. In my mid twenties and was never questioned before this. Clearly they have no idea what to look for. Don't buy from here even if you have a valid ID because they clearly don't want your business.

Friendly Place. Cheap Cigarette prices........and they have got Hookahs and Hookah tobacco. I…read moreglanced in their Humidor and they've got some nice collection of Cigars too. Go check 'em out.

Excellent service and decent atmosphere to hangout. I highly recommend to those who like hookah.read more

One of the greatest hookah lounge i've been at. Nice DJ room, nice hookahs and nice service from…read moreMoe. I would recommend this place if you're looking to party with some hookahs.

I recently discovered this business and have visited twice for vapes. Robust selection of just…read moreabout everything it seems! The staff was very friendly each visit, and the prices were good. It's definitely a place I'd want to patronize in the near future!

All employees are very friendly, they know what they're customers want and are very knowledgeable,…read moregreat selection of products as well

Prices and quality were always good. The service and the same owner are not anymore. There were…read moretimes I went there, he was scornful and he wouldn't even speak to me, but he wasn't like that to other customers there. One time, he spoke to me inappropriately, angrily. I don't know why he became this way with me, nor do I care anymore. I gave this guy too many chances to be decent to me again after that. As a customer, I not only pay for product(s) I pay for a service. So I don't ever intend to go to Cigarette Depot again.

This is the best smoke shop I've been to and I've been to quite a few! They hands down have the…read morebest products with the best prices I can find. Owner is super nice and helpful. And again their prices are the best and legit vapes. I ordered two posh 3000 for just 21$ I was a little skeptical with such a low price so I checked both on posh online and both verified! Can't beat that price anywhere they are awesome