I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

By far the worst vape store I went to. I opened a vape in shop took a hit and it was fine. I walk 1…read morestep outside and it stops working. Go back into the store to show the guy and he argues with me about putting it on the charger. I explain to him that I've never in my life had to plug a vape in right after getting it. He says come back later and I'll do an even exchanged. so I come back after I get off of work and still end up having to pay for a new one when all I wanted to do was exchanged it. so my one trip to this store ended up costing me $60 i will not be going back here and I will make sure everyone I know is aware of the horrible customer service that happened here.

Been twice now per a recommendation. Store is clean and staff is friendly and helpful. Parking is a…read morelittle crazy as it is a really busy strip mall with a Trader Joe's there. I was in and out fast which I appreciate. They have a large selection of vaping things and juices at what I feel fair prices

I had a great experience. Super kind person and the interior was very clean. Had what I needed…read moreafter searching 4 other stores.

They have a vast selection of goodies. Reasonably priced and friendly. Only complaint would be the…read moreparking but that's not their fault.

From the owner: At Pharaoh’s, we’ve been proudly serving our community for over three years, bringing you the…read morefinest selection of smoking essentials and accessories fit for a king. Inspired by a passion for high-quality products, we’re especially known for our handcrafted Ukrainian hookahs, offering a premium smoking experience you won’t find anywhere else. Our store is built on exceptional customer service and a unique product lineup, carefully curated to meet the needs of every smoker. Whether you're after the latest disposable vapes, stylish accessories, or looking to elevate your sessions with our collection of hookahs, we’ve got it all. With local and international connections, we ensure that every product on our shelves meets the highest standards of quality. Step inside Pharaoh’s, and you’ll be transported to a space designed for ultimate relaxation. The chill and laid-back atmosphere, combined with our knowledgeable staff, makes every visit an experience. Whether you're new to the world of vapes or a seasoned hookah enthusiast, we’re here to guide you. Stop by Pharaoh’s Smoke Shop and treat yourself to a royal smoking experience. We’re more than just a store—we’re a place where community, quality, and relaxation come together.

Totally cool, knowledgeable staff. Not your average smoke shop. They will assist you in every way…read more Have been going here for a year or so and always happy with product. Not to mention how neat the shop is set up. I love the them there and how they always greet you with kindness and totally professional. Will never go anywhere else. Highly recommend Uncle Stu's!

I'm always going here ....not only is it close by ,but the smoke is great ! Fantastic deals and a…read moredecent selection of pipes and all kinds of products!!! The Staff is very knowledgeable and friendly!!! So can't wait to be back !

Marley has everything for all your needs plus more. Very chill vibe and he's a very awesome owner.read more

Such a rude owner ,over priced items and when I confronted him…read more The same item in other shop less than 40% he said according to tariff Liar .

Amazing deals, Great customer service A+++ Rated!! Open late! Excellent selection!! Wheaton Tobacco…read moreand Vape has it all!! Bret

From the owner: Smoke Shop…read more Products: Cigars, Cigarettes, Disposable Vapes, Hookah, Incense, Tobacco, Torches, Vape Accessories, Water Pipes. Brands: Backwoods, Juice Head, Lookah, Posh Plus, Puffco, RAW, Smok Novo, Yocan. Location Notes: Located at the intersection of Roosevelt Rd and Lorraine Rd.

Excellent service, wide variety and a competitive price point! We definitely will shop here in the…read morefuture.

Came in for some CBD oil. Good value, variety, and knowledgeable staff. Staff was able to walk us…read morethrough the different oils, and even edible options for CDB. They had a variety of vape pens and vape juices. I didn't see any hooka, cigarette, or similar tobacco products. I'm not interested in those, so I wasn't seeking them out. Parking can be a bit limited since it is just street parking so heads up.

Great selection of Kratom hydroxy wonderful help from pain traveling for business. Great people…read morecome check it out.

I use to buy all my vape supplies from this store as well, until they sold me a faulty vape and…read morerefused to replace it. On July 3, 2025 I purchased a vape here, and then went out of town for the weekend for the holiday. When I opened the vape, it had no taste except a burnt taste. I could not even use it, because it tasted so horrible. When I returned on Monday, I went back to the store, and the manager was not there. I explained to the associate that was there what happened, and he called the manager/owner to review with him. I requested only to exchange the vape with the exact same brand and flavor, and did not request any money back, and showed him that the vape was still on 100% indicating I had not used it. The associate tells me "No we cannot exchange that, but I can sell you another one". I explained to him that I was in there every week/every other week, and was a loyal regular customer. He still told me no he would not exchange it for a working vape. I then told him I will not buy a new one, and that they should have a sign posted to inform customers that there are no refunds/exchanges even if the item is broken upon purchase, and that they will now lose a loyal weekly customer. The associate just shrugged his shoulders, and walked away. I walked out, and told him I would never return and I have not. If you purchase from this store, and they sell you broken items, there is no customer service at that point. Sure they are really nice when your actively buying things, but there is no accountability when they sell you broken products. Enter at your own risk with this place.

Great store. Knowledgeable staff and they have an amazing selection of juices and devices. I highly…read morerecommend

I actually live right down the street so I was biased towards liking this place. But everytime I go…read morein there I feel like the guy behind the counter is looking to fight me. Weird stares, weird comments. It's not welcoming at all. He's an older white guy with a hat and I legit won't go back just because of that dude. And I wanted to love this place. Won't step back in there, too bad.

PLEASE DO NOT GO HERE!!!!!! if this shop could be rated a zero it should be. i have been coming to…read morethis shop for about a year, my last visit the owner asked where i was from, where i said pakistan. since then she has been hostile, rude, upcharging me, calling me named, has no shame and asked me to leave her store today. u was in utter shock as i come here every other week to grab necessities. i left so disgusted and dissapointed. This lady does not even know anything about itemsin the shop, i constantly have to find it for her, while she is on her phone or talking to her husband, or talking shit about me in her langauge (WHICH I UNDERSTAND) its crazy. just please dont come

If I could rate them nothing, I would. I purchased an Eleaf almost a month ago. Yesterday I…read morenoticed it wasnt working, even though it had been charging. I decided to hook it up to, two different charging cords. First it starts to blink and then stops after a minute. Meaning it is not charging once left on the charger. Today I stopped in to see if I could speak w/a manager, the manager said they don't do refunds and I advised him, they were the ones who sold me a faulty product. He then called his boss who advised him, they would need the Eleaf and the box it came in, in order to do an exchange. Crazy thing is, when you buy a product and it starts working, you usually throw away the packaging which is what I had done. So now I'm out of $30 and am oil pen. I wish I had never stopped in.