Today January 4th around 9:03pm i went to return two Blueberry/Raspberry vapes that were defect/…read morepurchased yesterday January 3rd, it is funny that an employee was walking out closing the door , i went close by with my car i asked to return and get new ones since i have no smoke for the night, he said come tomorrow i have to go somewhere , thats what i call totally say 0 Customer Service very unprofessional guy, they are 4 people that work there different shifts don't know their names but best people as i know them outside shop too, but this guy has 0 Customer Service , this is not Japan to close on time or you can but you are by the door so make customers happy I won't return the defects ones i will not shop there anymore until an apology All the best

Excellent customer service. I was looking to purchase a refillable vape for the first time and he…read morewas very helpful trying to find something I was 100 percent satisfied with . I really appreciated the staffs customer service and being patient with trying to find the right one

Great customer service, competetive pricing vs the internet with quality products and a wide…read morevariety to choose from! Staff is always engaging, knowledgeable and friendly!!! Bring your business to this company! They will take great care of you!!!

I went in this place to buy a pen for a cartridge charged it for a whole day n it didn't work…read more when bought the cashier didn't give me a receipt. Needed it replaced or refunded. Forgot to take it in the next day so I bought a new one. Brought back the one that didn't work and they refused to exchange or refund me after speaking to the cashier about the problem and was told to bring it in and I did Very displeased and I will not go shop there anymore thumbs down to Ash smoke shop You get a zero puff be gone

Found this place on a whim! I stopped in and the owner is so nice. He has so much and he has a…read moreprogram for vapes, buy 9 and get the 10th free. Can't beat the prices either! I've been recommending this place to everyone I know!

they sell to minors. I've called the police. Since they were…read moreunincorporated, we had to talk to the State police we made a report. - 16 year old w a punch card

They used to be inexpensive enough for me to make the trip from Hoffman Estates, but they cost…read moreclose to Cook County prices now, so I'm looking around for a place that's better priced. My sister-in-law goes to a place in Addison where she gets them for$20 cheaper per carton. That's a $40 savings when I go for cigarettes. That's huge. So, they're losing me soon due to their prices going up out of proportion to DuPage's usual prices.

I got denied from buying from here with my valid Illinois license. He scanned it and everything but…read morewas still denied because it looked "weird" i guess it being in wallet for four years didn't give it enough of an authentic look. In my mid twenties and was never questioned before this. Clearly they have no idea what to look for. Don't buy from here even if you have a valid ID because they clearly don't want your business.

Friendly Place. Cheap Cigarette prices........and they have got Hookahs and Hookah tobacco. I…read moreglanced in their Humidor and they've got some nice collection of Cigars too. Go check 'em out.

Excellent service and decent atmosphere to hangout. I highly recommend to those who like hookah.read more

One of the greatest hookah lounge i've been at. Nice DJ room, nice hookahs and nice service from…read moreMoe. I would recommend this place if you're looking to party with some hookahs.

I recently discovered this business and have visited twice for vapes. Robust selection of just…read moreabout everything it seems! The staff was very friendly each visit, and the prices were good. It's definitely a place I'd want to patronize in the near future!

All employees are very friendly, they know what they're customers want and are very knowledgeable,…read moregreat selection of products as well

Prices and quality were always good. The service and the same owner are not anymore. There were…read moretimes I went there, he was scornful and he wouldn't even speak to me, but he wasn't like that to other customers there. One time, he spoke to me inappropriately, angrily. I don't know why he became this way with me, nor do I care anymore. I gave this guy too many chances to be decent to me again after that. As a customer, I not only pay for product(s) I pay for a service. So I don't ever intend to go to Cigarette Depot again.

This is the best smoke shop I've been to and I've been to quite a few! They hands down have the…read morebest products with the best prices I can find. Owner is super nice and helpful. And again their prices are the best and legit vapes. I ordered two posh 3000 for just 21$ I was a little skeptical with such a low price so I checked both on posh online and both verified! Can't beat that price anywhere they are awesome