In every transaction thus far, Brad had gone above and beyond what I expected in acquiring what I…read morerequested. As in the old days, he placed the customer first and foremost. As a customer, I do appreciate the time and effort my order required. Not only had he made me a regular customer, I strongly recommend his store.

Great place to buy 20 lb bags of ice. Closed Sundays. Park in back, turn in at white fence.read more

I went here looking for a vaporizer to use with medical cannabis flower. I knew their other Hilo…read morestore, on Kanoelehua, carried a couple models, but I happened to be downtown near this location. Not only did they apparently not have any, the staff seemed to have no idea what I was even talking about. They were so clueless that I wonder whether they might have had something and just didn't know what it was. I eventually got one at the other store. Go there.

Stopped by the Pahoa location a few days ago, this is the coolest store location. The staff in…read morethis ultra clean and well merchandised store is phenomenal. My wife and I have been to several other stores in other states, however this one tops them by far. Thanks guys!

Spacious smoke shop with quick and friendly service! I didn't spend too much time in there but…read moredefinitely going to come back when I visit again. The worker help do me quickly get my papers, tips, rolling papers, grinder, and a lighter.

I was on holidays and I needed some cbd and found this place on yelp. They have a wide variety of…read moreproducts here from gummies to cbd to vapes etc. The staff was very nice and friendly and answered all my questions. The place was very clean and really easy to find coming from the airport. I ended up coming here twice and both times I bought gummies. If I ever need any cbd on the big island this is where I'm gonna come!

great store, good products, staff is friendly, nice. Always greats with a smile and a hello.read more

Hands down the best smoke shop on the big island. They always have what I need and the customer…read moreservice is guaranteed the best. 3 wahines that work in the morning are very nice and funny. Always good vibes! Thank you! -Baddie

My brother an I use a tobacco pipe on occasion. Paka's was on our way back to where we were…read morestaying. I remember stopping there a few years ago. The same sweet little lady was working today, she helped me get what we needed. She was kind, as well as efficient. I will stop back by if needed on our next trip to the big island, as she provided me with great customer service. Some of these reviewers really need to realize that you get the service you deserve. Lighten up, relax and be kind.

If I could give zero, I would. I heard about this being the cheapest place around, and when I…read morewalked in, it was suddenly expensive. From the get go, she didn't want to help me. Rolled her eyes. Then tried to charge me over 30 dollars for the cheapest vape. Why? Because I'm white. Thanks for showing aloha.

I've been doing business here for years. This shop is my favorite because they spend time answering…read morequestions and have great selection. The prices are what you would expect when everything is shipped in and the reward program gives you money back. I would recommend it!

Don't do business here. They are rude and don't have good customer service. All their stuff is…read moreChina They don't respect local artists Prices are very high and sell broken glass. Support local shops that support local artist I rate this smoke a f- Don't waste your time here

Good location close to downtown. They have everything you may need. Excellent recommendations from…read morethe employees.

I came in here and bought a $20 pipe just to use for a couple of days I went to load it and it…read morecracked in half brand new pipe. It must've had a chip or a hairline crack in it to begin with anyway I came over and introduced myself as the guy who came over the other day. Nobody remembered me. I showed him what it happened And I guess it's the manager look me right in the face and told me I can't replace a broken pipe I tried to explain to him. It's never been used. I went to try and load it and it cracked in half and he just told me sorry can't replace a broken pipe. I've been in Customer Service my entire life over 30 years. If I sold someone something that was brand new never been used and it broke the first time they tried to use it. I would replace that, that's just good business granted it's only $20 but it's the principal. I suggest finding another smoke shop on the island, I travel back-and-forth regularly at least five times a year to Kona I will never come back to the shop again, extremely poor Customer Service and a poor attitude .