Outstanding customer service. Answered all of my questions and helped me find exactly what I was looking for. Couldn't be happier - will definitely be back. Mahalo! read more

Good location close to downtown. They have everything you may need. Excellent recommendations from the employees.

I came in here and bought a $20 pipe just to use for a couple of days I went to load it and it cracked in half brand new pipe. It must've had a chip or a hairline crack in it to begin with anyway I came over and introduced myself as the guy who came over the other day. Nobody remembered me. I showed him what it happened And I guess it's the manager look me right in the face and told me I can't replace a broken pipe I tried to explain to him. It's never been used. I went to try and load it and it cracked in half and he just told me sorry can't replace a broken pipe. I've been in Customer Service my entire life over 30 years. If I sold someone something that was brand new never been used and it broke the first time they tried to use it. I would replace that, that's just good business granted it's only $20 but it's the principal. I suggest finding another smoke shop on the island, I travel back-and-forth regularly at least five times a year to Kona I will never come back to the shop again, extremely poor Customer Service and a poor attitude . read more

I understand everyone has to make a profit, but their prices are outrageous. I really like Island Prince Cigars, made in Kauai, but I can buy them from Kauai and have them Fed Exed over night to Louisiana, for about half the cost of buying them in this store. Ouch. read more

If you're trying to find the best smoke shop on the island, this is it! Every staff member is knowledgeable about the vast selection of products and filled with aloha. This shop's greatest strength is it's employees. Autumn's welcoming spirit , Raphael's technical expertise, Nalu's professionalism, Calvin's sense of humor and Eric's leadership, makes you feel right at home. Stop by and you'll see what I'm talking about. read more

Always a good selection of products to purchase from. They always have everything I'm looking for.

This place is for sure the worst place to buy weed accessories , ooops they don't like when you call a bong or weed , you MUST call it a water pipe or low key tobacco products or they will kick you out literally . Owner and employees are rude and don't treat locals with respect, instead of asking you not to use your phone they yell and tell you get the f...k out and talk down on you as if they where from here and have no respect for customers . Stay away from this place, its overpriced and employees have no clue on how to run a business . Better to go to conscious riddims or any other place that are professionals and treat their customers with respect and treat locals as how. read more

The employees at the Kona store treat me like a vagrant .As I walked in today I bought something at the register.I had just pulled some money from ATM and remembered my paycheck was very good and had some extra money .I had broken my girls glass last week so was gunna buy something for her .Grabbed a drink was asked what I was up to .Told the guy I was browsing a.He literally escorts me to the register ..????? Don't know what that was all about I put the drink back and I will never return ...Thank irie you are way over priced anyway.. read more

Drove from almost an hour away because the hours say they're open till 9 pm. We get there and there's a sign on the door posted saying they close at 7 pm. We were so pissed, how hard is it to update your hours accordingly? So disappointing and inconsiderate read more

These guys have everything that a smoke shop should have, and reasonable prices,plus things you didn't know you needed.

Best place to spend your money! Lol these people have everything you need and want! Always a fun time coming in, the hospitality is like no other! Keep it Irie! read more

Such fuckin bums!!! he says he opens @ 8am and it's currently 8:30am still with the closed sign up And he's on the phone because every time I call it says that it's busy and finally after five minutes of trying to get a hold of the store the phone continues to ring for literally 15 minutes he's ignoring my phone call like he's actually busy or something don't waste your money or time all his shit is over priced anyhow ‍ I wish I could give no stars read more

The store was the most hospitable one I've been into on the big Island so far. They had everything I needed and I was in and out in under five minutes! I have shopped here now for over a year and have nothing but the highest regard for this establishment! read more

Place has awesome people and legit quality stuff. Will always come back to buy my papers here. Super cool atmosphere. Shoutout to the guys who helped me out today read more

Absolutely the very best customer service I have ever received...and not only on my first visit, but EVERY visit! There's something special going on when I can walk into an establishment and be met with outstanding customer service completely focused on my shopping needs. Friendly, awesome, outgoing, professional and super helpful staff and management. What a breath of fresh air to walk into a store and feel like a valued and welcomed guest/customer. read more

They sell BROKEN, cheap products and sell it for 10x profit. If something breaks the first time you use it, they won't exchange it or anything. Been here about 5xs for a broken torch, lighter or glass that I only used ONCE because it broke. And they won't do anything. DONT WASTE YOUR MONEY. GO TO CLOUD 9 OR CONSCIOUS!!!!!!!!!!!! HORRIBLE glass. HORRIBLE service. HORRIBLE PLACE!!!!!!! NEVER HAD THIS PROBLEM NO WHERE ELSE!!! I'm very very well known I have a HIGE family, so expect to lose a bit of customers read more

Super friendly and amazing store! Autumn and Eric helped me. Both were super friendly and extremely positive. Highly recommend the store! Good vibes! read more

Everything is so overpriced. The same bongs, vapes, and tobacco itself you'd find at other places, they charge at least 10.00 more to sometimes double the price. I wouldn't mind a few dollars more to support a local shop but it's pretty outrageous. The locals who work in the Kona location are very nice, make you feel like you've know them already. Everyone else is weird. read more

Such great people. Very knowledgeable. I've traveled all around the states - best smoke shop on the islands for sure.

I'm a local who shops here all the time and everything was fine as long as nothing went wrong. HOWEVER my hubby and I went in one day and bought a $40 water pipe, nothing fancy but something that would do for our visitors. The water pipe started leaking after 12 days to the point where it was not usable. I called the store and asked them if they would replace it or help me out since it hadn't even been two weeks since I purchased it. The manager literally told me it wasn't worth his $20 loss to cover my broken water pipe even though I and my friends have spent $100s at this place!! Seriously the WORST freaking service. And to local kine. Not cool, I'll go to Conscious Riddims instead. read more

Super helpful and friendly...thanks homie

I've been coming here for months, and won't stop. They care, commit to finding your right needs and products that work for you. If you are in need of smoke supplies, stop here, they will hook you up! And they even give 10-15% off and you get reward points and every 100 equals $5 bucks off. Come on! Roll one! read more

Great friendly smoke shop. Austin was very helpful and owner is very nice. Nice local glass too!!

Quick and friendly service. Went in for some cigars, small selection, but what they have in the humidor makes for a pretty good selection.

The staff here are well versed in their products and very professional while being very nice to all customers. Every time I go to Hawaii I will stop here for all my tobacco accessories and products. Thanks so much! read more

Great shop, staff is nice respectful and treat you like family. Not to many shops of this type have such friendly staff. Usually its a get in get out thing. Here you are welcomed, thanks for that. read more

Come check out Irie for all you smoke kine products many fun things to pick out from. Always has excellent service and the guys are AWESOME

Awesome deals with very helpful staff that is extremely knowledgeable about all their products. Best smoke shop in town

Great shop, big shop, Great balloons, nice staff, lots of selection. Located near the airport.

Love this place! Got all ur needs...good selection and good prices. Staff is awesome too

All the boys down here are the bomb. Excellent customer service, great prices, and killer music. Definitely check them out for any and all of your smoking needs. Informative and welcoming. read more

This place is great. Staff was super friendly and helpful. My partner was able to find mementos to bring home to remind him of Hawaii. Highly recommend this place! read more

Awesome selection, the girl helped to find the products I needed! I will shop there again! Would recommend it all in need of smoking products or supplies. read more

I love to stop by and check out Irie Hawaii, to see what new t-shirts they have in stock. I also bring my friends in to check out the latest vaping gear and juices. They also still specialize in smoke tobacco and assorted glass pipes. They also carry the coolest Kendama's which always makes my daughter happy. The guys are also super cool and friendly, and sometimes I stop in just to shoot the bull. read more

Great selection, friendly people and if your just visiting they have a good selection of cheap ($15) little glass pipes. They also are located two blocks away from the harbor read more

Clean shop Great 2 for 3 deals All paraphernalia and smoke products Great prices friendly knowledgeable staff Got a punch card will definitely come back here. read more

Nice guy. Nice selection. 24karat blunt wraps?? Never seen those before, awesome! "I'M LIT" shirt made me laugh. Ill be back

Horrible service and sold broken product. They do not answer phones and sell items they know to be broken.

Staff was friendly and they had a fun selection of products. Went in to get some juice for my vape. Loving the fruity flavor of the Menehune Berry. Love fruity and candy flavored juices and they had flavors I've never tried before. Thanks You. read more

Wow Eric was so amazing! Great customer service, came in having no idea what I was looking for and he helped so much!