Always get amazing service and the staff are super nice. Have referred friends and family members…read morethere and would definitely be returning in the future.

They sell disposable vapes with no juice in them lol and then don't exchange when they sell a…read morefaulty product absolute clowns. Then the bald guy tells me this is what's wrong with these things???!!!! So they know they are selling vapes that are faulty!!! Then he tried to get me to spend even more money just to get an exchange like brother your an absolute clown. Then he starts lying about there company policy which I asked him to provide and he couldn't.

We love this place. They have everything we need, and the staff are always knowledgeable and…read morefriendly.

I have been to this location 3x, but am usually a regular of the Cornelius location (which I have…read morenothing but GREAT things to say about that location & thr employees there) there is a female, black employee who I've seen each of the 3x I have been in, & she is so rude everytime. First time I tried benefits of the doubt, probably a rough day. 2nd time I didn't get where the attitude came from as I just walked in the door & was the only customer. She is impatient, acting like the 5 minutes I spend looking over products to decide is so aggravating to her. This 3rd time I wasn't excited to walk in & see her because the 2 previous experiences with her have sucked. 12:30pm, I am the only customer inside. No greeting, so I nervously try to make conversation about the car in thr parking lot (with a bumper sticker I recognized on my own car) She has an attitude & then a (I am assuming supervisor) came out from the back, very positive, very happy & cheery, clearly happy to be engaging with customers. (He had a curled mustache!) While I am checking out & talking to the fellow- the woman interrupts me while I am mid sent an d, talking to the man- butting in to say "Let me see your ID". There is no customer behind me waiting, there is nothing to rush except SHE wants to rush me & rush my pleasant conversation with her boss/coworker. She could have waited the 20 seconds for us to finish our conversation. She's rude, she's not friendly, & it's obvious this is just how her customer service works. I absolutely WILL NOT go back to this location, she is impatient, rude, & will make you feel like you're bothering them- simply for doing their job & buying products from this location. Thankfully I am not local to Kannapolis so I for sure will never be back to this location- I would rather go or drive anywhere else than be in that nasty woman's energy or presence again. Save your time & money- the customer service here does not deserve the money we work hard for & to spend.

Great selection and convenient spot. Always has what I need. Im always looking for some new flavors…read moreand I just found one today.

Horrible experience with both merchandise and customer service. I go to this smoke shop once a week…read moreon my way home from work to buy two vapes. The last two times I have been there, they have sold me a nonworking vape. The first week, I chopped it up as a defect and personal loss and left it at that. The second one though, was too much. I returned it there in the original box, with the receipt. It was obvious it did not work as it lit up full battery and juice, but did not give any smoke. At all. I politely requested an exchange. The old lady working behind the counter stated I should have opened it in the store and tried it. I don't open my cereal in the store and try it... This place will no longer get my business, and I recommend to anyone reading this, they don't deserve your money either.

I've been here a bunch of times and I've always left with a smile on my face and a bunch of…read moregoodies. It's local and small business so I'm all about supporting that! The owner (A K) is cool too! He's nice and answered all of my questions. Thank You!!

This is a really cozy wine and cigar spot. We are not into cigars but always enjoy some good wine…read more I especially love that they have weekly tastings paired with a food truck on Thursdays. But above all, the owners are very welcoming and the sommeliers extremely knowledgeable Love it! Great wines, beer, snacks and tasty food truck experience is just what this area needs.

Great selection. Friendly staff and customers. Great place to go in a stranger and end up in a…read moreroom full of friends!

Attention grown and sexy folks: this is for us!! I love the vibe, nice music playing, lovely…read moreleather couches for lounging and also high top tables. Even if you're not a cigar smoker like myself, it's still a nice place to come out and enjoy live music on Thursday's. Date night, solo, girls night...this would be a great option. Drinks were great, I had a smoked old fashion and I also tried the lemon drop. 10/10. Dress up or down, just look nice!

Staff was very friendly and knowledgeable Cigars were fresh…read moreand perfect Will be recommending this place to family and friends

I love this smoke shop only one I go to they are always friendly and have what I need I've been…read morevaping for 9 years and this is the best place for all your smoking needs and they talk to you about the products and be real about everything

Sam is the best I'm a usual costumer form this place always gives be deals best vape shop aroundread more

Hi, my name is Ed Mutterer. I grew up near their new jersey…read morelocation. This location has some of the most knowledgeable employees in the industry. Period as I travel down to Florida I stop in the Carolina location, great people. After a while, I was turned onto a man named Turner/a concierge with knowledge above and beyond anyone I've met. Thank you very much for your superior service and the largest selection of cigars that I've ever seen. Edward Mutterer/Cocoa Beach

Really a positive experience great ambience good deals knowledgeable staff very professional very…read morequantity experience well facility great brand offerings good parking highly recommended go see the boys and ask for Rob and Cesar for smiles!