This is a really cozy wine and cigar spot. We are not into cigars but always enjoy some good wine. I especially love that they have weekly tastings paired with a food truck on Thursdays. But above all, the owners are very welcoming and the sommeliers extremely knowledgeable Love it! Great wines, beer, snacks and tasty food truck experience is just what this area needs. read more

Great selection. Friendly staff and customers. Great place to go in a stranger and end up in a room full of friends!

Great step in shop to do some remote work witha great cigar Their selection is great,and the folks there are knowledgeable. Darren was the guy there. read more

Burners Cigar Co - Remote work day at the shop. - Tobacco Shops Near Me - Huntersville, North Carolina

Went in to buy a housewarming gift for a friend. I looked around for a bit and settled on a wooden box sampler, complete with the cutter and lighter. Although there was one person working, I did not mind waiting for the others ahead of me. The gentleman told me about the place and answered my questions. Overall, this whimsical visit ended up being a good precursor of more to come! I would not mind going back to explore and to enjoy a cigar, myself! read more

I wish I had known about Burners sooner. My first experience was in the store. Greeted right away, very very knowledgeable guys, made great selections. My second experience was an online order. I live on the other side of Norman and it can be a time consuming trip to Birkdale. I was thoroughly impressed at the packaging my order came in and of course being so close it only took a day to arrive. I highly recommend Burners! They have a brown bag policy as well so if you go in and buy a cigar you can sit and sip on the drink of your choice in the store. GREAT PLACE read more

Burners Cigar Co - a hand holding a box - Tobacco Shops Near Me - Huntersville, North Carolina

Good selection but kinda on the expensive side for a state that used to grow a lot of tobacco! Sticking to my Florida cigar lounge's and shop. No trucker parking unless you are delivering to one of the stores nearby! read more

Small, dirty, and dark. Humidor is only available if an employee is right behind you. They say it's for customer service. I say they get shoplifted a lot. Poor customer service. Just not a good place for a cigar. read more

Located in a great area, the Birkdale Mall. An open air mall with plenty of bars, restaurants and retail giants. You can drop off the missus and while she shops, you can spend the hour here with a fine cigar. Alternatively, you can pick up a smoke to enjoy outside after your dinner in the area. Burners stays open late, and that is much appreciate. Gives us folks enough time to get a cigar after dinner. Their selection is pretty good. You can find some good smokes here. Prices are higher, maybe $1-$2 more than other stores, but its location, friendly service and late hours make it worth it. Store has amenities such as the TV, couch, tables, wifi .. all making it a suitable temporary man cave. read more

Burners Cigar Co - Humidor - Tobacco Shops Near Me - Huntersville, North Carolina

My wife purchased two cigars for me totaling $72 for Father's Day. The first transaction was approved by the lending institution, however, the clerk subsequently ran the card two more times which resulted in the bank thinking the vendor was attempting to fraudulently charge my wife's card 3 times in the same amount. My wife showed the clerk that the initial debit was completed and only the subsequent 2 attempts for the same amount had been declined due to suspicious activity by the vendor. Not only did they not refund her money, but they didn't give her the two cigars she already paid for. I have been buying cigars and referring customers to Burners for years, but after today and after speaking with the owner Josh, I would highly HIGHLY discourage anyone from doing business here. Unbelievably unprofessional. read more

Went in to look for a cigar to gift my dad and they were really quick to help me find one that he would like based off of a picture of his current cigars. They were really nice and explained their selection well to someone who knows nothing about cigars! read more

Burners Cigar Co - a hand holding a cigar - Tobacco Shops Near Me - Huntersville, North Carolina

Fantastic establishment, first responder and military friendly. Top notch customer service and relaxed atmosphere. Prices are great, clean, what more could a cigar lover ask for? Nothing! Oh, and the military discount is a very good incentive to become a member/customer. Thank you read more

After moving across Charlotte I needed a new cigar shop. I am not the most savvy cigar aficionado out there. So I stopped in to buy a couple cigars as I had a good friend in town. After a few questions from the staff to gauge what kind of cigar I liked I was on my way with a great recommendation. Next time I will spend a bit more time browsing around. Overall a great experience. For a huge bonus they also give a military discount. Will definitely be going back. read more

Understandably, Josh cannot be there 24/7. The guy he has there most Friday mornings (short dreads w/grey goat) has always been a jerk and I'm sorry I didn't post this sooner. Certainly feels that if you're not a regular, you're not welcomed there. The cigar culture is changing Burners. Your customers are getting younger and more informed. Don't be pricks just because you're behind the counter. read more

Just moved to the area and I was looking for a new boutique cigar shop. While this one is a lot smaller than the one back in my hometown, the spirit is the same. Quality cigars at an awesome price. If you're new to the cigar community or looking to try something new, ask for Micah! He's great at suggesting cigars according to your flavor profile/palate. read more

I have visited the shop in Huntersville, NC, several times while visiting from VA. The shop has a great atmosphere and all the employees and customers have a positive and friendly energy. The staff is very knowledgeable and recommended several cigars in my price range that were all great. I now order cigars monthly from burners and have them shipped to Va. I order from the same employee each time. I just let him pick them for me and I have not had one I didn't like. It's really enjoyable to constantly be trying new ones and they all be good. Definitely recommend visiting or having them shipped to you. read more

Anybody can sell cigars, but Burners celebrates all that is great about the fraternity that enjoys premium cigars. I live outside Chicago, I visited once and was immediately welcomed. Every visit since then has been hanging with guys that I feel I've known for a longtime. It's almost like a barbershop where no topic is taboo, it's okay to BS, and laughter is always present. Josh and his staff are knowledgeable, candid, and obviously cigar smokers. The cigar selection is great. Hard to find, really good, and flavored are all available. Prices are spot on and accessories also run the gamut. There are comfortable leather chairs and, thank God, ventilation. What makes Burners special are the people. Every demographic is welcomed. Every person is cordial. There are no airs, just a great place. I'm glad I stopped in, because traveling would have been a monotonous, lifeless bore. read more

Love Burners. Great for the occasional smoker and the well seasoned. Great spot to chill and socialize with friends. Staff if amazingly helpful and super knowledgeable about what they sell. read more

We went to the cigar shop yesterday while we were out shopping I think the humidor has issues because the cigars were nowhere near as fresh as they should have been. Very disappointed in the shop this is the 2nd time I've gone in there and both times have been disappointed with The quality of the cigars but I definitely recommend their pipe tobacco selection though small it is very fresh Recommend the pipes and pipe supplies I would stay away from their humidor and their cigars in the humidor.... read more

What a great place for a wild selection of cigars at good prices. You know that is not why they get 5 stars, it is because they (the owner Josh and staff Rich) are super nice and very helpful. Some cigars you walk into and it is like they don't want you there because they don't know you. If you are looking for a place to hang for a good stick and friendly people this is it. If you are looking for a place to finish up some work in the afternoon this is the place. Plenty of seating and friendly faces. Thanks Burners!! read more

Burners Cigar Co - My second "office" - Tobacco Shops Near Me - Huntersville, North Carolina

Great place, great svc, great ppl amd great cigars....found them on Yelp and decided to pay a visit while in town visiting family. This won't be the last time. Check them out. read more

Great selection, great prices, great atmosphere! Watch sports, enjoy a good cigar. Always good company. read more

They have fixed any issue I had with humidity as well as constantly expanding an already great selection. This is a great cigar lounge with a knowledgeable staff and it is great to support the smaller guys read more

Very nice local shop. Good selection and nice loyalty program. Also very friendly group of regulars that get together and hang out.

At Burners you never feel uncomfortable! A vast variety of sticks. The staff is very knowledgeable about their selection of cigars. As a female I don't feel intimidated at all. I really like this place read more

Great selection and short drive from central Charlotte. Meeting Christian Eiroa wasn't bad either!!

Visiting from Southern California and found this spot while my wife shopped... Great place!!! Nice selection , great prices and a great environment to sit back and have a stogie while the wife shops. Highly recommend you check them out! read more

I've been a cigar smoker for nearly 20 years- have visited more lounges, cigar shops than I could possibly remember... never have I been treated the way I was at Burners. Upon entering, with my wife, we moved towards one section of the lounge that had cigars in a case (mind you acids, drew estate cigars, NOT $$$ cigars) and were quickly shooed away and told to wait until we were waited on. Then we walked into their walk-in humidor, that had no indication or signage that accompaniment from staff is needed- we walked around and perused, when suddenly we were again told to "get out" and wait until we were waited on. Never have I been to a cigar lounge or store where I needed to be escorted around as if I were a five year old, needing someone on staff to simply hand me the cigars I already knew I wanted. Embarrassing. We wanted to help a local business. We walked not even 100ft to the Total Wine, bought the exact the same cigars with no hassle and continued our night. Sorry Burners, wanted to give you my business, but if you treat every customer the way we were, I don't see how you will stay in business. I will gladly continue to take my business to the JR cigars up the street, where I am treated properly, and/or the many Total Wines in the area with similar selection and superior customer service. Thanks for the response - completely understand the policy - the signs stating that employees must handle cigars is not visible, however, that was not my main concern. Completely understand the policy again given our current situation, it's the way we were "reprimanded" and treated by your employee that has me never wanting to do business there again. read more

Best cigars in the city, very professional staff, and great service. The owner Josh is awesome, make sure you stop by for a great cigar experience. read more

Burners staff is the reason I keep going back. Great selection and the staff is very knowledgeable about almost all the cigars. When the aren't familiar, they volunteer it. I live in Charlotte but drive up to Huntersville for the atmosphere, and great selection read more

On yesterday, I tried to support Burners Cigar Co. our hometown lounge. As a loyal customer and friend of the lounge, I was highly disappointed with Avery. While we are standing at the door, he came to the door and took my order and my credit card. He also took orders of several other customers. As he proceeded to go inside and prior to him processing my transaction, I opened the door and stood in the door with it opened and asked for one more cigar to be added to my order. He then yelled "No one is allowed inside of the lounge!" I politely stepped the one foot I had in the door, back outside and asked again to add that one cigar. Avery, then leaves the register, although the three Black customers, who are all loyal friends of the lounge and are NO threat to the establishment, and comes and LOCK the door. I am appalled by his actions! Micah, then unlocks the door and comes outside to talk to another customer. Avery never returned to face me after this and proceeded to give Micah my receipt. I am concerned and I think those who witnessed this are due an explanation. read more

Great prices, great place, great service, and great people. Of all the area's cigar shops, none feel more welcoming and comfortable than Burner's Cigar Co. As a n00b cigar fan, Josh, Rich, Ted, and Jennifer offer great advice on the how's, why's, which's (sp?) of the cigar trade. With loads and loads of experience, this crew is more than willing to share their secrets and stories with anyone who asks! The prices are reasonable and they have some great deals (Buy 5, Get 1 Free!). I've said it before; I'm "going steady" with Burner's Cigar Co.! read more

Went in to pick up a few cigars. They have a smaller selection compared to larger cities, but after about 15 minutes I'd found substitutes for everything I was looking for. Went out to the register and didn't want to give my personal information for their mailing list. Eric was the cashier and visibly mocked me for declining. After not being able to ring up my items and asking me to show him where they were so he could get the prices, I decided to leave. I couldn't stomach so rudely being mocked. It was clearly due to be being female. I can't recall a similar experience when purchasing an item ever, but if you're a single female...bring a male with you who can handle Eric's unnecessary bristle. read more

Incredible smoke shop nestled in upscale Birkdale Village, but tucked to the side to avoid high traffic. Rich and Josh know their stuff and don't mess around. Come for a $2 smoke or a $20 read more

This place is great. Knowledgeable employees and generous owner. The cigar selection is very nice, with many new releases and constantly evolving selection. Entertaining group of regulars that are always welcoming. Burners gets my highest recommendation. read more

Unfortunately my experience there was not good. Purchased a fairly expensive lighter that turned out to be defective. When I tried to return it the very next day they wouldn't accommodate. Told me I had to work through the manufacturer and couldn't help, although the manufacturers website clearly states that retailers can. read more

Josh, Rich, Ted, and Jennifer are intelligent and insightful. Every time I go there I have a great time. I cannot say that about every place I go to in Huntersville. 4/2014 Josh just sponsored a trip through Rocky Patel ....13 of us went to Honduras and Nicaragua and learned about cigar agriculture, manufacturing from seed to box. All expenses were covered, we just had to pay for flights. The owner JOSH is a great guy. RICH the manager-- quite frankly , you cannot find a more knowledgeable, friendly person. This place is a godsend. I absolutely love going here and have made many nice friends. If you are stuck up , uptight, think you are better than everybody else.and just want to talk about how much money you have, NO BODY CARES.. PLEASE DO NOT COME HERE... This is a regular guy , down to earth place. We all get along, white, black , Hispanic....WHATEVER. The place is GREAT. 4/25/2016= PLACE REMAINS GREAT. The owner Josh is an awesome guy. Great group of guys in there on Friday nights. Come on in, have some fun, shoot the breeze. ANY AND ALL ARE WELCOME. read more

Great atmosphere and great staff. I enjoy visiting this establishment as much as I can. I definitely recommend this store for cigars.

Burners Cigar Co. is my new local tobacconist! A great cigar shop with plenty of seating to enjoy your cigar or pipe while you're there. The staff is friendly and down-to-earth unlike some others I've been to. The only reason that I didn't give it 5 stars is that they've still got to build up their cigar stock some. They've got a very good selection and are in the process of expanding it a lot. Bring in your own bottle of spirits to enjoy while you're there. read more

Yelp had a 20% off coupon, but the guy wouldn't let us use it. How ironic the only cigars we bought are the only ones we couldn't use the 20% off coupon for. There was no exclusions in the coupon either. When I told him I had a coupon before showing him he wasn't happy about it from the beginning. You can tell he thought of some bullshit excuses as to why we couldn't use it. Good job buddy. Great service. read more

Great cigar lounge. Friendly staff who are helpful with selections. Owner is very nice and knowledgeable of cigars. Great events that go on there often. The atmosphere is really fun and the regulars are very nice and inviting. Great seating area with comfy chairs and tv. I would recommend this place to everyone. read more