This place is great! I had full hearing test with licensed Audiologist (Doctor, not hearing aid…read morespecialist/sales person!) She told me about the different types of hearing aids that would work best for me and the benefits of buying them there; but NO SALES PRESSURE at all! They are also affiliated with Mass. Eye and Ear, so she referred me to specialist when she noticed a potential medical issue. I would highly recommend them!

From the owner: Feeling dizzy? Having trouble hearing? We provide full diagnostic evaluations by licensed doctors…read moreof Audiology. Interested in discussing options to help you hear better? Give us a call we are ready to help!

I've been a patient/ client/ customer for maybe 12 years now, and I would not be a repeater if the…read moreservice was anything less than top shelf. The staff has always been so understanding and personable, and they have always given me the best of service. Special kudos to Kailyn and Stacey, my long-time hearing device advisors and "go to" people for the few issues that I have had over the years. Thank you so much!

The worst costumer service that I has ever had. Never available for appointments. Always booking…read moreat least one month or more out. Of course the audiologist is only in the office 3 days a week. Not much full service there and when you do get to see her she appears to be more interested in other things than you and your concerns. For a product that cost so much money I feel that it was money wasted. Miracle ear was much better. One other aspect of this service was that they seemed set on pushing you appointment out further so that they don't have to cover the one year warranty. BEWARE!!

Care is excellent but I feel really uncomfortable with all the religious messages posted around the…read morewaiting room and elsewhere, and right-wing political messages. This is supposed to be a place for medical care, not for proselytizing. Once the guarantee expires, we will seek hearing-aid services elsewhere.

I am proud to be a patient of this place. They are super nice and they treat you like family…read moreinstead of just another patient like the other doctors I go to. And been to. I am so looking forward to my next appointment. I certainly recommend this place.

Dr. Fellman's substantial technical expertise on all matters related to hearing loss and devices…read moreemployed to enhance your ability to participate in daily activities are paired with his kind and compassionate professionalism. He is honest, caring and very knowledgeable. I strongly recommend him to anyone who considering seeing an audiologist about their hearing loss. Dr. Joseph Chimienti, Psy.D.

Very attentive and extremely helpful! My hearing experience has improved so much since meeting with…read moreDr. Fellman.

Hearing. Gotta take care of it, right? This Mass Eye & Ear satellite office is great- from the…read morefriendly and professional front office staff to the doctors and Audiologist- all great. The layout is a little confusing but iit works - check in on the ground floor, see your doc, get sent upstairs to the second floor if you have a scheduled hearing test, then back to floor one to follow up with your doc and schedule next year's appointment. Easy peasy! Sanitra, the Audiologist is just the best- she explains everything as you go along, reassures as needed, and sends you on your way. Dr. Pappal is awesome, lessening my "white coat anxiety" every time I'm there. Again, like everyone else professional , friendly, welcoming. We all have so many choices of where to go for care, why not go somewhere that makes you feel valued? No hassle, no hard sell on hearing aids, just taking care of your ear health which only helps!

I never got to see the doctor, my nurse had already diagnosed me before she came in without getting…read morethe details of my catscan right. She recommended something unhelpful because "it worked for her". I need surgery and she basically shooed me off to another specialist that couldn't help me

I received a high gloss mailer which suggested it was from Blue Cross / Blue Shield, as it had…read moretheir logo as well as a brand called "TRUHEARING ", so you could assume it was legitimately from BC/BS. Is scheduled an appointment at 60 State St. 7th floor, financial district, and had to check in with Security , where my appointment was confirmed, and I was given an identity badge that did not have the TRUHEARING identity. Arriving at the 7th floor, neither TRUHEARING nor Preferred Hearing were not on the list of companies / businesses on that floor. After waiting 45 minutes, Nancy Sideri came to the lobby, and guided me to her office. When I asked for her business card, it shows her a President of Preferred Hearing. On the net she was identified as an audiologist, but described herself as a Hearing Instrument Specialist. After a confusing description of suitable aids for me she asked for payment up front. She wanted me to pay for the aids , asking for my credit card information before having a fitting and testing for appropriate use. I have been using hearing aids for over 50 years, and I have never been asked for payment up front, over $2 500. and before I had an opportunity to see the product, by brand and model, andbe fitted for use. I felt the way everything was set up to be unprofessional and not typical business model.

I strongly recommend against this business for many reasons, but here are a few…read more I. I'm a Blue Cross member. BC gives discounts to certain providers through a company called TruHearing. I chose this business because the web said they offered several different kinds of aids. Not true. It turned out this provider offered only one brand of hearing aid. 2. I've worn hearing aids for years, but the solo practitioner of this business seemed to have memorized a script for first time users, and did not want to be interrupted. My husband and I were a bit frustrated by the talkativeness. 3. The practitioner seemed to have trouble programming the aids. It took quite a while. A few days after the appointment I realized that only one of three settings on the hearing aid (the most intensive one) improved my hearing discernibly.' 4. About a year later, I lost one of the hearing aids. I went to another provider and was tested. She said my hearing was the same in both ears (which I knew), and that the remaining aid had been programmed incorrectly. She corrected that, and I noticed immediately that my hearing was greatly improved. There are more issues with the first provider but this should cover it.

The type of care you receive here is like no where else in the World!…read moreWorld Class Doctors from all corners of the Earth and the most up to date knowledge of their Craft is second to none! The Best Medical Care one is exposed to is amazing! The Staff are all First Class.

I was treated like garbage by certain staff members and when you try to make an appointment for one…read moreof their doctors in an office they put you on hold and then proceed to hang up on you. I called 4 times and got hung up on every SINGLE time. Also I was given a surgery date that was then canceled last minute. I was yelled at and treated poorly and as a person with autism I'm pretty sure that's a full on crime. After my surgery I don't intend to continue as a patient at mass eye and ear or mass general. The doctors are smart but their attitudes are meh and very questionable but everyone else is super rude and disrespectful. Wouldn't recommend this place

I can hear you. Ears have kept going for me and love classical music. 80 yrs old…read more Dr vernick has an excellent way of relating to folks.

I have been a patient of Dr. Vernick since 2014, and while the front office staff around that time…read morewas a bit difficult to deal with (one woman in particular, thankfully she is long gone) it has all turned around. I had not been in for a few years (living out-of-state during Covid made it impossible), but had an emergency with my ear earlier this week created by a mistake at my new PCP's office (note to self: continue search for new PCP). I called Dr. Vernick's office the next day and spoke with Anna - we had a nice chat, she told me she joined the office a couple of months ago and helped me get in ASAP. She recommended I see Mary, the office's RN, and was able to make an appt for me first-thing the following morning. Mary was amazing, looked at both ears to see what happened and then explained in nice, easy-to-understand terms what happened and what to do. My pharmacy let me know 6 hours later (!!!) that one of the two prescriptions she ordered for me was unavailable, so I called the office to go with option #2. I left a message for Mary, she called me back a few minutes later and sent in the next request. I have a follow-up with Mary in two weeks, and am starting to feel a little better after just starting 2 antibiotics. A BIG thank you to Anna and Mary!!

I had a hearing evaluation today with Abigail. Not only was…read moreAbigail very knowledgeable and generous in sharing her time and experience, she was incredibly responsive to adjusting my hearing aids based on the test results and updating my devices. Could not have been more satisfied.

Dr. Brian Fligor is THE GUY for musicians' in ear monitor impressions. I visited Brian for the…read morefirst time this September, and had a great experience getting the impressions done for a new pair of in ears.This is the 3rd pair of custom in ear monitors I've owned, and by far the best fit I've ever had, thanks to Dr. Fligor. I highly recommend Dr. Fligor to all of my musician colleagues, or anyone who needs ear impressions taken!

I came here to accompany my dad who just had a major surgery. This place has almost all specialties…read moreof medicine, including pharmacy and labs. Registration was quite easy. They have 2 stations for self check in. Nurses, docs, and lab staffs are overall professional. The check up room is also clean. The downside is the facility. The main entrance is on the 2nd floor, then dr offices are on 3rd and 4th floor. To get there either use a very small elevator 3-4 ppl max or climb a spiral stairs. I hope they can do something to make this office more ADA friendly and elderly friendly.

The Quality of Health Care here can be a challenge but I found someone who actually goes that extra…read moremile and even though they give patients about 15 minutes to visit their caregiver, this Medical Professional truly has the BEST BEDSIDE MANNER and actually LISTENS to your concerns and answers your questions! I WISH THAT ALL of their Medical Staff would do the same! They were prompt for my appointment and pre checked before TIMOTHY PRINCE - INTERNAL MEDICINE came in! Truly a perfect attitude and presence when arriving! A great listener and has a plan forward to a better quality of life! I did not feel RUSHED, I did not feel IGNORED, I did not feel UNIMPORTANT, which this person has a Gift of Communicating! I hope that he stays part of my care for years to come! The others I encountered was just as personable and helpful in many ways. That I Thank Them All! But the reason I'm Reviewing ATRIEUS, if because the EXCEPTIONAL Visit today! If you need or want to change your Primary Caregiver, I highly recommend that you from now on make an Appointment to see TIMOTHY PRINCE, NP INTERNAL MEDICINE - WHO is ACCEPTING NEW PATIENTS! I'm Super SUPER GLAD I DID! THANK YOU FOR RESTORING MY FAITH BACK TO ATRIEUS! PS. The Offices are Spotless and Super Clean and Comfortable! Plus a shout out to the LAB TECHS AND THE SUPER FRIENDLY EKG TECH! You Rule!