I have been seeing Roney Desousa, Hearing Instrument Specialist at Audiology Services of Belmont…read morefor several years. He has provided excellent service for my hearing aides from cleaning them, changing my domes & assisting any hearing aide problems I may experience. He is as pleasant as he is knowledgeable in his field. I always feel confident in his ability to assist & I highly recommend him. In addition the entire support staff are very professional & friendly. Margaret Lynch

Initially I wasn't coming out here to do a review. Just Checking The Hours. And wasn't intended on…read morewriting a review. I saw this when I did my search. I came across 4.5 *****. How can this be true? I saw one star review. When I damaged my hearing aid. They gave me another one for a replacement. Until they could FIGURE HOW AND WHY! All I can say is that this business. Never makes us feel like an inconvenience to them. Wait time. Never I came in once without an appointment. They totally helped with my minor issue.

The audiologist in charge, Tomer Bahar, is excellent to work with. He listens carefully and…read morepatiently to my specific needs and the results have been outstanding. I've used hearing aids for 10 years-- high-end Widex devices--with generally good results. After 2 years of inconsistent and subpar results with my third pair, however , Tomer took a look, reprogrammed them in 15 minutes, and voilà, made them work solidly and consistently. Great office, very pleasant atmosphere.

I have yet to come across a more competent, pleasant, courteous and thorough professional as Jill…read moreRosenberg. She has superb command on her subject and tables the best solution for her patient. Considering my loss and keeping in mind that i was going through my MBA @ MIT, i was advised to consider more powerful and technologically advanced device. Since i had to pay for it myself and it was a big number, i spent countless hours doing online research on the best solution and price. Jill's solution consistently emerged as the best. BHS is also excellent when it comes to after sales service. They follow up religiously once they equip you with a device. Besides Jill, all other staff at BHS is also very professional and understanding. Even though i moved to Canada recently, however, Jill and BHS continue to advise me over phone and email as and when i need them.

I can hear you. Ears have kept going for me and love classical music. 80 yrs old…read more Dr vernick has an excellent way of relating to folks.

I have been a patient of Dr. Vernick since 2014, and while the front office staff around that time…read morewas a bit difficult to deal with (one woman in particular, thankfully she is long gone) it has all turned around. I had not been in for a few years (living out-of-state during Covid made it impossible), but had an emergency with my ear earlier this week created by a mistake at my new PCP's office (note to self: continue search for new PCP). I called Dr. Vernick's office the next day and spoke with Anna - we had a nice chat, she told me she joined the office a couple of months ago and helped me get in ASAP. She recommended I see Mary, the office's RN, and was able to make an appt for me first-thing the following morning. Mary was amazing, looked at both ears to see what happened and then explained in nice, easy-to-understand terms what happened and what to do. My pharmacy let me know 6 hours later (!!!) that one of the two prescriptions she ordered for me was unavailable, so I called the office to go with option #2. I left a message for Mary, she called me back a few minutes later and sent in the next request. I have a follow-up with Mary in two weeks, and am starting to feel a little better after just starting 2 antibiotics. A BIG thank you to Anna and Mary!!

Dayna listens, She speaks science in everyday English. She knows her craft in detail and applies it…read moreto fit her clients needs. Her receptionist is one of the best meeters and greeters I have ever met. And not insignificant for this 90-year-old guy, parking east easy and steps from the office door. I am a multidecade user of her services. Graham W June 3, 2026

They are only open three days a week. So if you have a problem on the days they aren't open, you…read moreare out of luck. Sort of seems like a hobby not a business.

Good evaluation, fitting and scheduled check ups. I bought the 3 year plan and did not keep track…read moreof the expiration date. I was prompted to confirm a follow-up appointment, and at the end of the 15 minute appointment I was told that my contact had expired and I could pay $215 for the visit or enroll in a one year plan for $700. At that point I was trapped, paid $215, and would advise others to keep track of the dates in the Parkway agreement to avoid being trapped as I was.

Excellent fitting of hearing aids and careful maintenance and follow-up. New office is both…read moreattractive and easily located next to ample parking. Aged

The service here is superb! The audiologists are seasoned…read moreand extremely helpful and pleasant. I am a physician and admittedly, my standards are very high. West Newton Hearing has gone above and beyond. If you're going to use hearing aids, why not see the best audiologists to get the maximum use out of them. LS

Excellent customer service. Very knowledgeable and friendly staff. Super professional and…read morehelpful. I'd recommend to anyone looking for a new audiologist.

Amazingly focused on matching me with a great hearing aid. Has taken numerous calls as I adapt and…read moreeven went so far as to help obtain a charger when I misplaced mine.

Dr. Beth is the bees knees!! My husband's nine-year-old battery operated hearing aid went kaput…read more Dr. Beth did her best to fix it, but to no avail. However, she found a terrific rechargeable replacement for my husband and worked with our insurance to get it at a very, very reasonable cost. My husband, who is normally a tough customer was over-the-moon happy with the service here. Thank you Dr. Beth. Highly recommend recommended.!!

Dear Melonie Marple, Au.D. CCC-A, Director and Board Certified Audiologist, owner of Audiology and…read moreHearing Solutions, Inc. It appears that you are incorrect and mistaken in your statements and please remember it was your choice not to be available to talk to us in our many attempts via phone and in person at your office in Winchester. Happy to see that you have time for us now since it involves the Yelp review. Your statement: I apologize that your insurance gave you bad information - Dear Melonie, BCBS told us two important points 1, we have a hearing test for $0 cost to us for the entire family and 2, BCBS confirmed that the test would have been free if Audiology and Hearing Solutions would have performed that free test vs the comprehensive test. That still stands today with BCBS. Your statement: But to set the record straight, your children had hearing concerns that necessitated a diagnostic evaluation. - Dear Melonie, why you either did not look at your records or ignore what's in your records, that is entirely your call. Your records should show that the reason we all went for the free hearing test was originated by me telling my Husband, he can't hear me. That was also a discussion point with one of your doctors when my husband was asked "why are you getting the hearing test done, do you have any symptoms or concerns". No, there was no concern about our kids having any hearing issue, the kids got tested because BCBS told us everyone in the family can get the free test. Your statement: I complete testing based on the patient's needs not what an insurance company dictates. - Dear Melonie, we scheduled and got confirmed the free test with Audiology and Hearing Solutions. At no time did we receive any information from Audiology and Hearing Solutions that this changed until Audiology and Hearing Solutions invoiced us, nearly $800. Your statement: If I did not do this, then I would not be following my code of conduct and ethics. This is in no way taking advantage of you, I do not know anything about the insurance plan or what they pay when I complete my testing. I do what is best for the patient. - Dear Melonie, this is not your hospital environment anymore, you decided to have your own practice and I will follow up on my reading on your ethics and business ethics. Your statement: Your insurance did pay their portion, and just so we are transparent, the deductible for you and your wife was $64.74 each and $150.15 for your children. This adds up to $431.78 that you paid, not $800 as you indicated in your review. - Dear Melonie, as you stated (your words) "... not know anything about the insurance plan or what they pay ...", still you are correct that BCBS paid you on the comprehensive test that someone at Audiology and Hearing Solutions invoiced to BCBS and, you are also correct that we got the subsequent deductible on the comprehensive test. Unfortunately, we expected our deductible to be $0. You publicly post what you believe our deductible was so why not post the payment Audiology and Hearing Solutions received from BCBS for the comprehensive test vs the payment Audiology and Hearing Solutions should have received on the free test ? Your statement: While I appreciate you indicating that our practice was a pleasant experience, I think this review would have been better placed on your insurance's review page. - Dear Melonie, I understand your position and your attempt to protect your business now, even true you don't know anything about billing, looking up records, engaging in conversations with customers that like to talk to you (prior to posting at Yelp) and that you have given us the impression that you see yourself as the "Dr. House" of audiology disregarding parents, customers and insurance ethics. The visits to your office can be described as pleasant. I can also tell you if you had discussed with us that you would like to proceed beyond the agreed visit parameters, we could have avoided this entire situation. So, NO that review is placed correctly with Audiology and Hearing Solutions. Our Family is happy that you are not a Dentist. I can just see getting my child back with braces when she was sent in for a cavity. I am considering contacting the governing agency for your license to practice because your belief in what is ethical should be reviewed.

Dr. Marple is amazing! She is one of the best doctors ever. Mom saw her for a long time, and she…read morewas always listening to Mom's issues and helping her hear better. She understands her patients and is kind and considerate. We highly recommend Dr. Marple!