When someone books a table, it would help if a manager actually checked on the availability of tables and confirmed the booking by making sure that an actual table would be available at the time of the diners' arrival. That way we wouldn't have to wait an hour (against my better judgement) while we watch other people who didn't make a reservation just walk in off the street and get seated in front of us, only for us to (once again) end up walking out and going somewhere else where the overworked carver doesn't have to slice off his stingy 3 slices of dried-out meat person-by-person for a queue which would take yet another hour to get through.
Also the whole place is always full of steam and stinks like a rotting greenhouse. Some air conditioning or at least opening a window sometime might be useful. If anyone can sit through that stench without throwing-up during their meal, good on them. You might as well let people smoke indoors again because it would at least take the edge off it.
I'm never going to eat in the Toby Carvery again, because the chance of actually getting fed there seems an impossibility nowadays. With this being the third time in the last year that my wife and I have walked out in disgust, and gone for a curry instead, I'd advise anyone thinking of eating in the Toby to just stay home and cook their own dinner. You'll at least have a decent amount of meat then and not feel the need to overdose on a mixture of stewed and dried-out vegetables that have sat under the heat lamps for way too long just to get your money's worth.
And finally, although it doesn't matter to me anymore because I'm never going into the Toby again, the "sugar free Pepsi" needs to go. You can blame Jamie Oliver for that one rather than the Toby, but they could pay the extra sugar tax to keep punters happy instead of penny pinching on everything.
On the plus side, the breakfast is decently priced and okay. read more
