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    Todd Bragin, MD, FACS, PC

    3.3 (7 reviews)
    Closed 9:00 am - 3:00 pm

    Services - Todd Bragin, MD, FACS, PC

    Eye surgery

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    Ocli - Oceanside

    Ocli - Oceanside

    1.9(32 reviews)
    2.1 mi

    I had been seeing a retinologist for the past 19 yrs, so I am used to the procedure and being…read moreshifted to different waiting rooms for different tests while eyes are dilating. He also functioned as my ophthalmologist. Since I have moved, I have been searching for a good retinologist/ophthalmologist in my area. 1st I went to Vitreoretinal Consultants, had 3 visits in 3 1/2 mos, each time the MD was extremely rushed and gave short, terse answers to my questions. I could not understand why they kept wanting to see me every 4-6 wks when they said my eyes were stable, no changes. I self-referred myself to OCLI after a friend recommended them. The waiting room was worse than VRC, though staff was professional. After my eyes were briefly examined by a tech, and after all the routine tests, I saw Dr McKeague. She is just the MD I had been searching for! She asked me questions, was gentle but efficient and thorough with the exam, sat down with me to explain what she saw, answered my questions and gave me suggestions on how to take better care of my eyes--which eye drops to use, and an eye compress that I could get on-line at their store. And, unless something changes, I do not need to see her for a year! And I do not need to see a separate retinologist, unless she sees something that needs to be addressed. I am very grateful to her.

    I'm only giving 1 star because there's no minus 1! Although I was very happy with my doctor and…read morethe quality of my eye care at OCLI Oceanside I will be looking for another practice due to the overbooking of appointments and the behavior of the front desk. It is not uncommon to book the first appointment of the morning only to arrive to a full parking lot, waiting room, and an hour wait beyond my appointment time because they are already running behind by 8:00 am! The front desk is not only unpleasant but rude and completely unapologetic. You're expected to sign in at a kiosk which is not user friendly particularly for someone with poor vision or the elderly patient. Your co pay if any is collected at the kiosk and now you sit and wait wait wait! At my last scheduled appointment I approached the front desk 45 minutes after my scheduled time and was told to go sit down that they had my chart in the back office. After another 15 minutes I approached the desk to ask how much longer and the girl at the desk told me that she didn't know how much longer so I asked her how many patients they overbooked for the same appointment that by 8:30 in the morning they were already so behind and told her I felt that it's very inconsiderate of my time at which point she very loudly told me I'm rude! I told her I was leaving and asked that my co-pay be refunded which she didn't want to do so another girl did my refund. While refunding me I said that although I liked my doctor I would not be returning to the practice because of the poor scheduling and my front desk experience that day so she asked if I wanted to leave a message for my doctor but when I said yes she told me she'd need to ask her manager if she could take the message. I thanked her but knew the message would never get to the doctor. I've had other poor experiences with the practice from trying to get through on the phone to never getting a return call regarding prescriptions and questions. It's truly unfortunate that they've become a machine and have no respect for their patient's time or concerns. Probably the most unpleasant office I've ever been to!

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    Todd Bragin, MD, FACS, PC - opthamalogists - Updated August 2026

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