I was refered to Yessenia Umana from a friend. Yessenia is Wonderful and knowledgeable in her field. She helped and guided me with understanding Insurance. It was my first time. She guided me how certain Liability Insurance features work, roadside assistance, car rental, medical payments, property damage, life /accident insurance, discounts depending on your record and programs that were available. Yessinia Also explain how tnc works if you are going to work for uber or lyft. My price was reasonable considering I was a new driver. You can email her at yessenia.umana.d5jt@statefarm.com for a qoute she will get back to you within the next day. Truly humble and patient with me as I had problems understanding the whole concepts. While we were doing this over email/ instagram @nat.umana / and phone as I was in Los Angeles and her office was in Lancaster. I trust her because she showed she cared and willing to help me get a reasonable full coverage option. Before contacting her have your info ready. I am blessed to have been help by Yessenia. read more

I am a current State Farm customer, my husband and I have had car insurance for approximately 2 years now with State Farm. We seeked for prices, coverage, and asked all the questions we had. Luckily we met Agent Nancy Duran, who helped us, who answered all our questions. She has great customer service, she's friendly, and honest. She makes us feel comfortable and secure. We call her If we have any questions regarding the policy, she has been there to answer each and every one of our questions and concerns. We are very satisfied with State Farm but most importantly we are more satisfied with agent Nancy Duran. Its who you have as a agent that matters a lot!!! I really recommend the State Farm office in Lancaster with Todd Main because of his agent. I wouldn't consider switching to any other insurance company. read more

Yesenia Umana , Todd's State Farm representative worked with me to provide the best home and auto insurance possible. After being a loyal customer to USAA, I noticed that Yesenia worked hard to get me the same coverage but at a lower cost. I was stunned to realize that I was paying way too much at USAA. Yesenia was able to save me $600 a year for my home and auto insurance!! She is a very knowledge and precise professional! She introduced me to the State Farm referral program which by simply referring someone to join State Farm, I would receive $25! Which I did. I referred my friend and I received $25 instantly when my buddy joined the State Farm family! I highly recommend Yesenia! Call, and ask for her directly. You will not regret it. read more

Very thankful to Angela Hiatt for leading us in the right direction when I needed insurance to cover my families needs... The quote she put together beat my current provider (without an "agent") and she also made suggestions that will protect us in the event a real emergency happened... (why we have insurance in the first place). Recently needed a insurance quote in another state and they were not able to provide it BUT she took down all the information, connected us to an agent that could and all i had to do was wait for the quote... That is Service!! Thank you Angela!!! read more

Got My Me & my Sister car Insured trough here , the lovely Yessenia set us up super convenient, I pay the same I use to pay with another cheaper insurance the difference is that I have all extra I didn't use to Have.. She broke everything down for me in the simplest form lol .. SHE answer all my question plus what I love she always reply or answer when I need .. & Here is the Plus.. She set me up On A Killer Life insurance plan , Something I've never consider before.. Thanks Yessenia !! We Need More Insurance Agents like Her.. read more

I've been with State Farm for almost a year now and I am just so happy with how they treat each policy holder/member. I have never had a problem with them and they go out of their way to help you in any way that they can. Angela has been my agent and she is amazing! This was my first time getting insurance on my own and my own car and she helped me with the whole process, so that way everything was smooth and easy for me. I've been in the customer service area my whole life and she knows what to do. She is one of the best! read more

They are seriously life savers! Very knowledgeable and efficient. Yessenia has held my hand since day one. Whenever I need her assistance I get it from her. I refer friends because she's great and the agent sends me a gift card each time. Honestly I would refer even if I didn't get the gift card. But they are nice. Thanks Todd. If yessenia is unavailable I am comfortable with letting the rest of the staff help because from the sounds of it everyone knows their stuff. They really are like good neighbors. read more

Im a very busy mom, having two little boys under 10, a husband and a very busy practice.. is almost impossible to remember little things that can be a big deal, like my life insurance, my kids life insurance and all the paperwork that comes with it. Until one friend recommended a very nice lady MELISSA PLEER, she came to my home, explained everything to me and most important.. it didn't fell like pressure or a business deal, it felt right and easy! Thanks Melissa for taking care of me and my family! read more

Angela Hiatt is by far the best insurance agent I have ever dealt with. She is so easy to work with, and literally makes everything about insurance quick, easy, painless, and simple to understand. Angela is honest, and caring when it comes to the needs of the customer. She is always there when I need a question answered. I won't go to anyone else for home owners insurance. Her positive attitude and her attentiveness is what makes doing business with the TM office a pleasure. . Thank You Angela!!!!! read more

The idea of having to buy car insurance and having to go and speak with a boring sales rep to do so is just so bleh. Luckily Yesenia was the agent that helped me through the process of getting my car insured. She made the process 100x easier than I imagined. She is very personable, professional and very at attentive to your needs. Referring my friends and family members to her was easy knowing she takes good care of all of her customers.(plus they give gift cards for referring!!) read more

Well first off coming from All state and a really bad claim I was looking for an agent who would really be there for me when I truly need them. I was referred to Diana and let me tell you I was very pleased with her explication about the coverages I need as appose to what's gonna save me a buck or two. She definitely went above and beyond to make sure I was in the clear about my policy not only did she help me with my auto insurance but had me plan ahead with life insurance. read more

I just recently bought a new vehicle and was besides myself when I started establishing quotes from several insurance companies. This being my first new car in over 10 years, I was completely overwhelmed with the cost of insurance. Johnny Ruiz at State Farm Insurance gave me the comfort and best quote around. I highly recommend Johnny for any insurance quotes including renters & life. He's been very helpful and very knowledgeable in all aspects. Thank you Johnny! read more

Going to a university and recently bought a car was super worried on what insurance to get because I am just 21. However I was super lucky to get assistance from Nancy. She was so helpful with all my questions. She responded very promptly and I was able to notice that she definitely new what she was talking about. I am of course recommending her to all my friends. Better car insurance & assistance I could have NOT gotten anywhere else. read more

I really can't say enough amazing things about Angela Hiatt at Todd Mains office in Lancaster! I have been with State Farm for over 10 years and she has been the best person to go to for all of my concerns. She is so friendly, always willing to help, and answers me quickly and efficiently. She definitely knows her stuff and I am so appreciative to have someone I can always run to for any and everything. Thank you Angela! read more

State farm insurance office in 10th st. West Lancaster, has provided by far one of the best services I have ever experienced. My insurace agent Yessenia talk me throught step by step on the best life insurance option. Needless to say, the time and effort Yessenia dedicated to me is well appriciated. There has to be more agents like her. I highly recomment this State farm office and their agents, especially Yessenia. read more

Angela Hiatt and the Todd Main Dream Team are truly AWESOME when it comes to customer service. Angela has the above and beyond attitude and is not only very knowledgeable but has a quick turn around as well. Angela always makes sure we have competitive rates and coverage that BEST suits our family needs! We HIGHLY recommend her for any of your insurance needs. Very Trustworthy! Thank you Angela! :) read more

What can I say: Angela Hiatt is the best insurance rep I've had the pleasure to work with! I really appreciate her professional, open, and direct communication style which allows folks like me to make good, informed decisions without feeling pressured. I also like the fact that Todd Main has opened a new office near me... Saves time with my busy schedule. Thanks again Angela for all your help! read more

When looking for any kind of insurance, look up State Farm Ins. I spoke to Angela, if you are unable to reach her...no worries, she will always return your call as soon as she can or before the days end. Angela is very pleasant to speak with, very knowledgeable and is very understanding to your needs. Will put forth the correct policy to fill the needs. Thank you so much Ms. Angela Hiatt. read more

Was recommended to call this office for the great service! I spoke to Nancy and she was very helpful and thoroughly explained everything with detail and answered all the questions I had! Shes really helpful, patient and has great customer service..got great coverage for my & my husbands car! I would recommend her to anyone that has questions or concerns about anything!! read more