Avoid Todd's Mobile Service LLC. I had a confirmed appointment for April 14 and took the day off work to be available. No call, no show, and no communication the entire day. When I finally reached out, the response I received was "stuff happens" and I was told to "move on." Delays happen -- that's understandable. Completely ignoring a confirmed appointment and responding like that is not. If you're relying on someone to show up when scheduled, I would strongly reconsider. Posting screenshots so others can see exactly how this was handled. read more

We used Todd's Mobile Service to do the annual service on our zero turn, our tractor mower, and our weed eater. Everything went smoothly. He communicated via text with appointment times, and he showed up when he said he would. He did everything in my back yard, and never spilled a drop of oil. Mowers are running great. He informed me that I needed a new battery (which I knew) and new blades on the old tractor mower and offered to order them for me and come back and install when they came in. We are very satisfied with our service, and will be using him again after this season is over when we stow our equipment for next winter. read more

I called Todd out to check my zero turn. He said that a part off of the deck needed replacing. He told me that he needed to unbend the framing as well due to it being warped. Todd, then, notified me that the mower wouldn't crank, so he'd have to charge me extra. I said that was fine. When I received my invoice I saw that he charged gor changing the oil. It was a total of $700. His brother dropped the mower off. Before we could get outside, he was gone. I tried to crank the mower so that I could move it out of the rain. The mower would not crank. I left home for a funeral and after returning I tried to crank the mower again and it would not crank. Finally after trying for some time, the mower cranked. I had to get off of the mower to move a branch and the mower would not crank back up. I asked Todd what could be going wrong? He told me to play with the handles to see if it would crank. The mower would not crank. This said that he'd be out to check. I texted and reminded him a few days later and he replied that he was to busy to come. I told him that i didn't like how he was conducting business, so he came. I wasn't gone. Todd sent a video showing the motor running. After returning home, I cranked the mower and it cranked perfectly. However when I cut the blade on, the mower would kill. I ask Todd if he knew what could be making it kill when the blade is on and he replied, I fixed the problem. So after spending $700, i still can't use my mower. This is very unprofessional and will not receive a dime more of my money. Please use caution. read more

Todd's Mobile Repair came to give a quote after I messaged him on his personal Facebook page. He stated that he would come by later in the week, he came within 30 minutes to give a quote for a whole home generator. He stayed 15 minutes, didn't measure and was on the phone with someone the entire time. He sat in his truck 5 minutes and came back to give a verbal quote of $12,200. We discussed moving the generator closer to the gas line and in a better location, when asked for an adjusted price he could not, just said it would be cheaper. He said that he would have a written quote at the end of the day, then a few days etc. It has now been almost a week, which is fine. I stated that I would be getting a second quote and THEN he declared a $225 call out fee, this was NOT discussed at all. He is now threatening collections. Please use caution if you choose to use his business. Todd's Mobile Repair. read more