I had an outstanding experience at Starship in Smyrna thanks to Lottie. Her customer service was…read moretruly exceptional, she was welcoming, knowledgeable, patient, and made me feel valued from the moment I walked in. It's rare to come across someone who genuinely cares about providing such a great customer experience. Lottie is a tremendous asset to the team, and because of her, I'll definitely be coming back. Thank you for going above and beyond!

Employees were friendly and they had a great selection of items. A lot of interesting items for a…read moredecent price.

My girlfriend & I went to Galaxy tonight, looking for a specific item & although we knew what we…read morewanted in general, we were definitely open to advice from Galaxy's sales specialist. **Disclaimer: I went there ARMED with an ARSENAL of questions regarding very specific things we were looking for in this item**. Max greeted us immediately & Raven was right there with us to answer e.v.e.r.y. question I had, make helpful (& cost efficient) suggestions & was truly interested & persistent (but w/o any pressure!), in helping us find EXACTLY what we came in for! Their sales team does a great job at knowing the "in's & outs" of all their products & made us feel comfortable from the start regarding ANY type of question we had. Couldn't have had a better experience anywhere else!!! We will be back! Thanks so much, Raven (& Max!!!) Sidenote: 5 stars for following & enforcing mask wearing, gloves & social distancing!!!

I entered the store and was greeted by the guy with the ponytail. His name is Malachi and I showed…read morehim the product. I bought two days prior that I did not open, but a part of it was open and damaged and scratched then a female walked up and said what are we have here? What's going on? Her name is Raven She immediately scripted all this product comes this way went from manufacture. So I explained while I would just like either my money back or store credit, they looked at me with a smile on their face and said oh I'm sorry all we can do is give you a coupon And of course I refused, why would I ever come back to a place that treats their customers like idiots. Malachi then pointed out see all these signs. No return policy. Well, let's just look at the receipt. Nope you cannot sell a product. It's unopened or used and not return. So I had them call the district manager, so Raven went to the back and acted like she made a phone call when she came back said sorry but no I. Ant return a unused broken tobacco tray, I asked her who she spoke to so I want to see if the name is correct. If you need anything and want customer service don't come to this location. The way I was treated by both Malachi and Raven is wrong. When a customer walks in and it's graded very nicely, then asked politely I need to return this and another coworker immediately bulrushes you to make you say the exact same thing you said and then open it clearly can tell it's damaged still has the plastic on it and told this is how it arise by the manufacture sorry we can't help you. The only thing I can do is call the district manager in the way she said it I said yes please. Normally I don't care if there is something you can't do but I was completely lied to because one looked at the other to make sure all we can't help this gentleman and I was being as nice as a friend and don't get me wrong I understand there's rules, but this was up to Raven, who went into the back to make a call to see if she could help me out, knowing she was not gonna make that call Malachi said during her back room call to the on call district manager, Malachi said prepare yourself they will say no. So I went back to the display of tobacco trays and saw one that I would like to exchange or use money from an exchange. So another employee took it down and handed me and I asked about exchanges return policy and heard a difference story of return policy, but it's up to Malachi. So as soon as Raven came out of the back room, she shook her head no so politely I said I understand. Turn to Malachi and said hey can we do an exchange for this one and I'll cover the rest with cash. He said no there's no way I can do that. This is an unused tray that has malfunction or damage to be the correct word. The night I purchased the tray there were other things going on in this store that others would be appalled. I'll hold that story for another time. I just want to not not be treated ignorant like that's the first time I've walked through those doors and the biggest thing is lied to on top of bullied up on. I'm very disappointed.

Love the store, so vibrant and unique, beautiful and charismatic. Excellent staff and great…read moreknowledge.... Always willing to help. Additionally I love the scent that the store has. It's so unique and wildly appealing. Highly recommended this place for all your personal and sexual fun items that you may need. Effectively the classiest place in town.

When you think of an Adult Store / you mostly think of a small cramped dark and shady business…read more Well think again - once you walk into Tokyo it chances. First there is the most motivated and friendly workers there that welcome you. Then it is a great design with different areas full of items to explore. RIGHT you can explore them not behind boxes but in the open. And then the shear amount of items. If you dont find it at Tokyo not sure what yo are looking for - or maybe ask them if they have it. Visit Tokyo Valentino and change your perspection of an adult store!

Sales Lady super knowledgeable! Bought my Lady designer bras for a birthday present. Great…read moreexperience for her, she was impressed and I got some Coochie Points!

I thought I was buying well fitted bras until I had a fitting at Rigby & Peller. The associate made…read moreme feel comfortable and made the process so easy. Let's just say the girls never looked better!

I went into the store with about 45 minutes left to shop before they close J understand it can be…read morefrustrating for workers. However, in a customer service job it is standard to cater to that said customer. I felt rushed and unwelcome at this location. Now I have to return to this location to return an item because I felt so rushed that I did not try on the smaller size. There needs to be a serious attitude adjustment!!!

Now here's a place that my fat behind enjoys shopping at. None of that lame Lane Bryant fashion -…read morelet's rock this body with some stylish clothes and sexy big-woman lingerie. Trendy doesn't have to mean pricey. If you buy what's on sale, you can't go wrong because their sale items are just as nice as their regular priced items. They are constantly rotating stock, have private dressing rooms and nice people who work there. They are also online in case you don't live close to a storefront. They are inside the mall on the top floor. Last time I was in there, they had a rewards card but check with them to see if they still have that program and if you can use your rewards card online.

Came in to find a unique gift. They have a variety of unique finds & items…read more The customer service here is amazing, they really tried helping me find a specific alex & ani bracelet, even calling their other location.

THANK YOU!! These ladies have gone above and beyond to keep Smyrna happy during quarantine. They…read morepost items online everyday that you can comment on and/or DM them about. They get back to you quickly and you can go for porch pick up. They also have their garden ship which has helped to decorate our yard this year. I went in with questions about annuals and perennials and they were very helpful with helping me make my choices. I am so glad that they are in our community.

Dawn is amazing. She has an eye for beauty and is extremely professional. I was worried that my…read moresession was going to be awkward because I am not comfortable in front of the camera let alone being nude. She made the experience fun. She also gave a lot of positioning tips while shooting. The only challenges i had was finding her actual studio. Dawn is also very responsive. I highly recommend her and will use her again in the future.

this was my first experience doing a boudoir photoshoot. Dawn made me feel comfortable and relaxed…read more My pictures turned out beautiful. She gave me excellent pointers to achieve the best poses and result, i highly recommend her services and the quality of her work is amazing!

This store is all About weed and weed paraphernalia. There…read moreis a very small Selection of adult sex toys ( very disappointing) they do have some nice adult play clothing ( very pricey). Your better off buying from an online site if your not in a hurry! 2 stars out of 5 for poor selections and pricey clothing- will Never return

Loveeeee this place! Prices are good, people are cool, & the selection for EVERYTHING is awesome!read more