1. Tom’s Paving

    1. Tom’s Paving

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    Tom’s Paving

    3.0 (2 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    Response rate

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    Services - Tom’s Paving

    Masonry/concrete removal

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    Ask the Community - Tom’s Paving

    Lavender's Hardscape Concepts - Loose bricks, different angle.

    Lavender's Hardscape Concepts

    (2 reviews)

    We have issues with the poor quality of work offered by Ben, the owner. We paid 10k for a front…read morewalkway, stairs, and porch last summer. Within 3 weeks of project completion bricks from the stairs became loose causing a severe tripping and fall hazard. Over the last 10 months an even more serious problem has developed. The stairs have sunk approximately a quarter inch indicating that the base layers were improperly installed. The pavers that straddle the border between the porch and the stairs teeter and wobble because of the quarter inch difference in height, posing yet another tripping hazard. Ben would continually promise to come out and fix the problems but then never follow through. He has now stopped replying to us altogether. Ben's quality of work is poor and he is a liar. He's the type of person who gives contractors a bad name.

    We contracted Lavender's Hardscape last year to create us a backyard oasis (their words) and it has…read morebeen a backyard nightmare for us. Has not taken responsibility for his improper applications of the base, polysand and sealer. He stated he has done nothing wrong & would not redo what was installed incorrectly. We have been left to talk to product manufacturers, local vendors he uses & other contractors to find out how to redo our patio we paid A-LOT of money for and finding out too that we didn't even get the right pavers we chose. He also mixed a few different colored pavers in when he broke some & now they stick out like sore thumbs which we will be replacing, again on our own dime. My husband & I have had to remove all the sand, hand scrub each of the smaller blocks, and remove all the sealer from each paver this spring & summer, spending a lot of time & extra money to fix what should have been done right the first time. We are still working on it as you can see in the pics. I requested our photo be removed from his FB page & he ignored the request as well as he has ignored us asking for the light box warranty since that also went out shortly after install. Very unprofessional, blames others & does not care for his customers. We are not complainers and were very patient with Ben but his lack of taking responsibility has left us to spend our time & more money on what we trusted him to do. Just don't want this to happen to others. I could only upload 10 pictures of what our patio looked like with the holes in the sand, white film on the pavers from sealer left on it, as well as cracking in the sand. I can share more on this nightmare if anyone wishes to see or hear, please reach out.

    Tom’s Paving - masonry_concrete - Updated September 2026

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