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    Tom Whiteside Chrysler Dodge Jeep Ram

    3.0 (4 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    London Chrysler Dodge Jeep Ram - Crack in windshield now before I get it replaced (GM Cole reimbursing for replacement) and then it will be perfect!

    London Chrysler Dodge Jeep Ram

    (17 reviews)

    The vehicle I bought brand new and is still under warranty is currently in the service department…read moreat the London jeep dealership and has been there since 1/19/26. It had to be towed there due to overheating. The dealership is refusing to provide me with a loaner vehicle that will fit my family. I requested a used vehicle as I was told they do not have a loaner big enough for my family (family of 6). I have been told no. They cannot tell me when my vehicle will be fixed or when the parts will even arrive. I do not have another vehicle that my family will fit in. The dealership suggested I go rent a vehicle for $75 a day, rather than provide me with a loaner because I was told they do not have to do that. BEWARE before you take your vehicle to this dealership to be serviced or before buying a vehicle there.

    General manager has assured me he will fix an issue with a cracked windshield that I noticed on the…read more3rd day of owning. PA resident here decided to buy a 2022 Mitsubishi Outlander, used from Ohio, and have it delivered. It is a very beautiful SUV. He promised to reimburse my money for that repair. The salesman Brandon was very nice and sent me lots of pictures and videos and he was also very responsive to my questions during the buying process. I have faith that he will follow though and GM making it right. He sounds very kind over the phone and showed strong desire to uphold the integrity of his dealership. Once the windshield is replaced, I will update review to 5 stars and post after shots of windshield

    Don Wood Chevrolet  - Thanks for my new SUV I love it

    Don Wood Chevrolet

    (12 reviews)

    Shaun Pugh is amazing salesman. I purchased my 3rd vehicle from him recently. There was one issue…read morewith the vehicle and it was repaired with the excellent customer service from Shaun. I'll be back in the future as my needs for another vehicle exists. As well as getting this vehicle serviced as needed.

    Went in to look at a truck that ended up being in athens but they had one that was identical that…read morewasnt in there system yet only 2k miles difference between the two. Test drove it and was interested. They brought out how much and it was 12k more than the one posted online. We got up to leave the gm came out with an attitude about us leaveing. Following day we returned i wanted a truck they wanted to sell one. Paul did everything he could to find a truck that fit us in every way. So we purchased the truck (so we thought). A month and a half went buy tried calling the bank to get logged in to my account so i could make my payment with no luck (i called them 8 times). I called don wood to see if the finance person could help me get in touch with them and was told id get called back after they got back from lunch. I waited 3 weeks for that call. The day my payment was supposed to be due don wood called me and said "hey we need the vin number off from your truck". I asked what for "when we got ur loan we accidentally got it for the wrong truck so you dont currently have a loan for any truck so we need to verify the vin to get you put in for your loan". At this point i was over the crap and told them i wanted my down payment back and returned the truck to them. Probably could get a decent car if you dont mind an attitude and verify the vin on every piece of paper. Might as well go to a smaller dealership and take your chances because obviously even don wood cant do it right.

    Tom Whiteside Chrysler Dodge Jeep Ram - car_dealers - Updated June 2026

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