I hired this company because they were recommended to fix a leak on my roof. They did some replacement work and the leak continued. They refused to make it right. They then began insulting suggestions as to why their repair work didn't correct the leak . Then they had the gall to want more money to try and fix the leak! Why would you pay a company more money to fix a problem you've already paid them to repair? These people have no class or integrity. Since this disaster, I would recommend Gladiator Roofing talk to Jeremy. I wouldn't hire these people to roof my chicken coop. read more

Huge Thank you to Adrian at Tom Yancey Co for Staying in touch with me until I could finally get my roof done. The bid was reasonable and the work was done in a very professional manner. I am so pleased with the roof and would recommend this company. read more

Adrian answered so many questions and provided really great recommendations for me to consider. Very professional guy. Mr. Yancey drove out to inspect my roof, flew his drone over the house and used a high def camera to inspect the quality and placement of the shingles. He gave me fantastic advice, and given his depth of knowledge, I felt great confidence in his judgment. We had Yancey rebuild our roof 20 years prior, with ridge vents. They did such a fantastic job back then, and that work has stood the test of time. I just had to give them some repeat business. Anyway, I walked into the office at 2pm, and Mr. Yancey drove over at 3pm to inspect, on the SAME DAY. He ended up telling me my roof was already in good shape, and said not to worry. How can any business do any better than this? It's the gold standard of customer relations. Many thanks to the Yancey Roofing Company!! read more

We got a few estimates prior to deciding to go with Tom Yancey, and although their price was not the absolute lowest, it was reasonable, especially considering what they included in the bid. He was very upfront about the potential for additional costs if problems arose (a few did arise but were dealt with very quickly and professionally). He also made it clear that the work is done by his employees, not subcontractors. Speaking of employees, we also had good experiences with Marlo in the office who kept us apprised of timelines and any issues. Once work commenced, Jonathan and Sean took charge of the job and they really busted their humps. Considering the temperatures at the time we were even more impressed with how they attacked the project. They are obviously very skilled and thorough which showed in the final result. The roof and the gutters look phenomenal and the house has attained a whole new level of curb appeal. We are super happy with the result, and it was as painless as it could have been. We absolutely recommend them if you need roofing work done! read more

High quality and professional work at a competitive price. Great craftsmanship by Sean, Tommy, James, Scott, and Mark on building out a garage roof and re-roofing. Definitely will use the Tom Yancey Company again for roofing and future window replacement. read more

Repeat Customer - This is my situation. I had used Tom yancey company years ago to repair my Shake roof they did a great job, arrived on time, and reasonably priced. Fast forward I called them again this time to repair metal flashings on Monday and spoke to Marlo. Marlo took my $475 up front and told me it will be 4-6 weeks out for repair - I said okay. The same day Marlo leaves me a voice message they have a technician available to come by the next day Tuesday. I wait for them the whole day nobody shows up I call Marlo back because of NO SHOW. I keep calling Marlo everyday and was told that I am in the queve NO technician showed up for the rest of the week. I took 5 days off from work to wait for them. This is unacceptable to me especially for a REPEAT CUSTOMER. read more

Our roofing and gutter replacement project was just finished. We found the owner of the company, Tom Yancey, to be very up-front about the condition of our existing roof and about an issue which required a creative fix in order to properly hang new gutters. The team of James, Tommy, Jairo and Sean were prompt, courteous and worked hard even during the several days of 100 degree weather. We are very pleased with the resulting roof and gutter system and would recommend . read more

We had a complete tear off and replacement with new gutters and rain guards installed. Called to complain about the rain water bypassing the gutters. We were told it was because the oil needed to get washed off. I believe that oil cannot be washed off with water, really?​ Had a terrible time with Aiden. Good sales pitch but, my husband had to have Old Man Clancey out to point out the numerous problems with: poorly created and installed downspouts, facia caps with excessive nails (10) to hold them on, raise/drop of long gutters with daylight between shingle and gutter to catch water, not spray painting the complete length of vent pipes...shall I go on? They did come out to correct things, but at that point we just wanted thier workers off our property. read more

Tom Yancey Company - Oil stained brand new gutters that look awful! - General Contractors Near Me - Carmichael, California

I have never left a review based on just a phone call, however this call was so off putting, and made me feel SO stupid, that I had to. I called to find out about my roofing needs, obviously. While having a conversation about what my potential needs were, Mr. Yancey asked me about the pitch of my roof, flat vs....? I really don't have any idea what the number value of the pitch of my roof is, so my reply, half jokingly was to say that there was enough pitch that if I were to lay on my side I would fear rolling off. Mr. Yancy then says in a droll and annoyed voice, "Well, is it a 4, or a 2 or a... what kid of answer is that!?" I quite literally blushed, as I was immediately embarrassed, and let him know that I would be looking elsewhere. Ok Mr. Yancy, not all of us know what the pitch of our roof is! Its not flat, and my neighbors pitch would not have me rolling off of it, so yeah, I would roll off my roof. I'm sorry my answer was so stupid that you felt being demeaning to me for it was so appropriate. I'm very happy for you that business is SO good, that you don't have to worry about trivial things like good customer service. I will gladly take my money and spend it with a company that does! read more

Tom Yancey Company did a new roof and extensive dry rot repair on my house about 8 years ago. The roof turned out fantastic but just as impressive was the service they provided 8 years later when I went to sell the house. Tom and his staff Adrian Valencia went the extra mile to assure the buyer of the house of the roof's solid design and condition, and facilitated a warranty transfer for the remaining Yancey warranty and the roof material warranty from the manufacturer. To complicated things, I had misplaced all my original roof warranty material yet Adrian vouched for me with the roofing manufacturer to issue the warranty transfer. This was all done in a crazy rush as the roof warranty transfer was holding up the final sale of the house. Adrian also went above and beyond to reproduced much of the project documentation so that I could leave it with the new homeowner. A good roofing company installs a good roof. A great roofing company takes care of their customers years after the sale. When I went to write this review I was surprised to see Tom Yancey Company has such a low rating on Yelp. My take is that Tom is sort of old school - he tells it like it is and doesn't gloss over important facts just to make the slick sales pitch. Tom and Adrian make a great team. If you want a good honest roof from a company that will take your call years after the sale then I'd highly recommend Tom Yancey Co. read more

The guys from Yancey are the best as an Inspector in the trades I would highly recommend Sean and John they get it done and treat your property with respect Thank You much Pat Scally. read more

Stay away from this company. They got over $70,000 from us and could careless about the care, quality, or their customer. This is the quality work you will get if the work isn't done by Jim Shae. Tom could care less and his joke of a project manager is worthless - his name is useless Jack. read more

They take advantage of emergency situations. $475.00 just for them to show up. For roof repairs. Very expensive.

It was a pleasure working with Tom and Adrian, both were professional and detailed oriented. The work was done in a timely manner and the crews kept me informed of how the work and schedule were going. Upon completion Tom met with us to make sure we were happy/satisfied with the project and understood all charges. I highly recommend Tom Yancey Company. read more

We were dreading our reroofing project, but it was time to replace our 25 year old wood shake roof. We sought bids from a number of companies and were impressed by the professionalism, transparency, and financial estimates of our interactions with the Tom Yancey Company. We could not be more pleased with the entire experience. Adrian, who provided the original bid, was accessible and friendly during the whole project, which included record rains. The crew was absolutely phenomenal -- very respectful, clean, accommodating, and skilled craftsmen. Our home had some unique challenges including large size, steep pitch, and HOA requirements. They worked with me every step of the way to address those challenges. There were no surprises which is unusual for a project of this size. I strongly recommend them!! read more

So it's been nearly 5 years now since my roof, gutters, AC/Heat job, and while happy to report that there haven't been any more leaks (water or gas), a friend noticed that one of my gutters is literally falling off the house. Turns out it was never properly attached for a length of about 20'. Rather than dealing with Yancey again I'm going to pay someone reputable. read more

this company charged me $475 for a roof leak repair that book 15 minutes. They need to explain their charges more clearly.

I am beyond furious and disappointed with this company. I recently had a hole in their roof due to the recent storms in Sacramento and , being a Carmichael resident visited this business for a quote for repairs. I decided to apply for a loan for the repairs and while waiting for their response, we were told by the owner of this company that they would be able to cover the roof in order to prevent further damages. Additionally we were told that the they wouldn't even be able to begin replacing the roof for at least 6 weeks because they were extremely busy. I was charged for the cover and I was promised someone could go out there the follow day. It took them a couple days to finally go out to the home and they used a thin piece of plastic that blew away. It did not even cover the roof! Surprisingly I imagined for 475 we would have them use a tarp or at least cover the roof. The roof ended up collapsing after some rainy days and they even have the audacity to mail me another bill for the labor which is not what I was told by the owner when speaking to him over the phone. Stay away from this business. I should have read the reviews before I even had them cover the roof. I figured since they were going to replace their roof, they would know how to cover it to prevent any further damages. read more

I am a single lady who needed a roof in 2020 so I was trying to do my due diligence by speaking to several contractors and decided upon the Tom Yancey company it was the worst decision I could have ever made the roof was put on in 2020 problems begin December of 2022 and are present to this date there are huge water spots on my ceiling in my bathroom where their so-called venting system was put on top of the roof they refuse to come out they called it an HVAC issue I had a plumber come out and stated that it has nothing to do with my HVAC system as my furnace and AC are on the ground level it is strictly a roofing issue they also pulled a bait and switch on me what was supposed to be a $16,000 job quickly turned into a 22,000 job in which I paid cash for I was also promised that I would get a cash discount that never materialized this company lied to me from the very beginning I am trying currently to at least recoup some of my money back so that I can have a reputable contractor come out and find out where it's leaking and correct it if whomever is reading this chooses to hire this company please proceed with caution! read more

Do not use Tom Yancey Company to perform any work for you. After the completion of the re-roofing of my home, I learned that Yancey did not satisfy the contract. Despite efforts to convince Yancey to complete the work as agreed, I ended up in court where I was successful in a judgment. As required in the contract, Yancey did not complete the project in a timely manner, did not insulate the attic as stipulated, and did not install the radiant barrier in accordance with professional standards. The project was completed in six weeks when the contract stated completion within 8 to 10 days. Following the successful court decision, I sought an energy efficiency assessment by a company identified by the Sacramento Municipal Utility District (SMUD). The company identified that the roofing company (Yancey) left so much roofing debris in the attic insulation that all of the insulation had to be removed and new insulation installed to satisfy energy savings requirements. The company also indicated that the radiant barrier that the roofing company installed was not installed correctly. These findings were confirmed by other firms who provided similar evaluations. As other indications of the negative work that Yancey performed, we experienced Yancey employees 1) causing damage to our ceiling on two separate occasions by dropping a ladder through and also when an employee fell through, 2) disconnecting the water heater vent, 3) cracking the driveway where roofing material was dropped from a flatbed truck. For reasons indicated above, the Tom Yancey Company should not be utilized for any work at your residence. read more

My husband and I had gone through various contractors getting quotes for our roof as well as replacing all the dryrot and gutters on our home we purchased a couple years ago. Tom was fabulous when he came out to do our consultation appointment. He took pictures of everything he and his team would be working on as well as other items that we had wanted done. For example, we had a fix with our waterheater pipe, his team moved a lightswitch and doorbell for us, and added box covers to our electrical in the attic before they added more insulation. The whole project was done in five business days (started on a Tuesday and finished the following Monday). His project manager Adrian was very attentive and informative in regards to if anything came up unexpected or simply just to let us know the progress of things. They were all very easy to work with and took any concerns of ours into consideration. Our roof looks amazing! Especially those seamless gutters in all the pictures really do make the house look upgraded and chic. Tom Yancey Company did an amazing job and I would recommend them to anyone. read more

The Tom Yancey Company 7101 Fair Oaks Blvd Carmichael, CA 95608 916-979-1888 When our roof leaked for the third time around the vent of a recent heating and air installation, I called the Tom Yancey Company in Carmichael, on Fair Oaks Blvd. A neighbor had used them and was satisfied. Our roof was a 25 year old cement SHINGLE, originally rated for 50 years, but the MATERIAL was extremely brittle and pieces had been falling off for years. It was time for a re-roof. I am completely satisfied with my experience, beginning with Adrian and office staff when the first task was to prevent further leakage until roof replacement could be scheduled. The plastic covering was well-placed and held down with heavy tiles and stayed in place during heavy winds. Not a drop got through. The Tom Yancey Company installed Owens-Corning Juniper Woodmore shingles and their Turbo-Ridge ventilation, as well as new gutters. Some slight dry rot repairs were required. Everything was done neatly, cleanly and BEAUTIFULLY. Workers responded to my questions and requests and Adrian was available any time I needed him. Marlo, in the office, helped with the Building Inspection scheduling, calling them for me more than once and that went smoothly as well, with the inspector commenting: "They did a good job!" "You have a beautiful roof!" The building inspection was completed the same day as this review. THIS REVIEW WAS NOT solicited by the Tom Yancey Company! I like giving credit where it is due! read more

Tom's company is amazing! My husband and I are so happy with our outcome! Tom did our estimate, had great deals and was on time when scheduled. His selection is extremely extensive, just life Tom's knowledge of the product, installation methods, regulations and safety issues. Tom isn't pushy at all and is very patient. We had to get our funding in order and it took a while to do that but we didn't feel pressured. Once funding was established, we were on the production schedule the next week. Adrian was our foreman and was super sweet and professional. He answered all of our phone calls and questions. The office staff was sparkling in every communication. So friendly and warm and willing to do what it took to make us happy. I never waited for a return call or felt like I was talking to someone who didn't know the whole job. The crew was extremely respectful of our property and our limited parking situation. Things were handled cleanly and with minimal impact on our day to day lives. Rich was the gentleman that Tom hired to install our beautiful gutters. He's a bit of a subcontractor for Tom but has been working for Tom for years now. He's quick, professional, and completely respectful. He did most of the gutters by himself and did a stellar job. Our house (and detached garage) had some difficult gutter requirements and they were done without complaints and at no extra charge. The products that we decided on for our home are beautiful and top of the line, not to mention guaranteed for many many years. Our house looks amazing and way better than we ever imagined. Our 1940 cottage looks like a storybook gingerbread house, but with clean lines and beautiful textures. The new roof is an amazingly unique product that makes us stand out in the neighborhood. Every person we encountered through the Tom Yancey company was professional, unerringly sweet and polite, and was perfect at what they do. Permitting for the work was done efficiently and professionally (and painlessly!). Our billing was explained thoroughly and laid out with all explanations so we were never left to wonder what we were paying for. We needed extra repairs on our structure and hvac venting, and those were outlined and never exceeded our predetermined estimate overage. Our final tally was a lot lower than I had imagined. I met with Tom for his final inspection once the work was completed, and when he left I felt completely satisfied with every aspect of the work that was done and with the service I received. And I'm picky!!! As a woman, I've received the "little lady" attitude from service people before. I never felt disrespected or talked down to by anyone associated with Tom Yancey. Tom also referred an electrician to us. Mike Bebb was an amazing referral and we couldn't have been happier! I plan on doing his review next. He and the roofers worked together to keep everything efficient and running smoothly. Great collaboration, guys!!! read more

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Tom Yancey Roofing did an excellent job on my century old bungalow. I got over a half-dozen bids from local contractors and Tom's prices were excellent, he offered 50 year comp where others offered only 30 year. He had choice shingle colors, knew the city code (pointed out a missing vent requirement that none of the other bidders did). His family has been in business in the Central Valley for four generations and they have a long and prestigious track record in Sacramento. He has the highest rating from the BBB with no complaints and was a pleasure to work with. I wouldn't hesitate to recommend him to anyone for their roofing needs. read more

It was time for a new roof and after getting multiple bids from local roofing companies I decided to go with Tom. He was very competitive on price and I believed he really understood what he was doing. He was very thorough in his bidding and with his explanation of what would be happening. They blew in attic insulation while the roof was off and installed the turbo ridge vent system. Very fast and clean install and everything went according to the plan. I was impressed with the crew and with Tom. I highly recommend Tom Yancey and Co. read more

We couldn't be happier with their service! We had them come out to reattach a gutter that had come loose from our upstairs dormer window. Our roof pitches are very steep and so we needed a professional. Greg (I think his name was) was a nice guy, showed up on time, fixed the gutter and then had time left on his one hour call to inspect and make some further repairs. He cleaned up his dropped nails, was careful and respectful of our home and our landscaping. The customer service person on the phone was also polite and helpful. We would definitely use them again if needed and highly recommend them! read more

I AM REPOSTING MY REVIEW I POSTED THIS MORNING BECAUSE YELP DUMPED IT TO THE BOTTOM IN THE UNDESIRABLE SECTION. PLEASE CHECK OUT UNDESIRABLE SECTION REVIEWS, THERE ARE GOOD ONES THERE. YELP IS FILTERING THESE FOR SOME REASON OR ANOTHER. Tom Yancey Roofing in Carmichael is EXCEPTIONAL! I recently had my entire house reroofed, new attic insulation blown in, new gutters, reroof and skylight replacement of back patio and two really cool interior skylights installed in my house. I am really inexperienced when it came to a large project like this, did a lot of research and had 3 complete estimates done. My goal was I wanted someone to handle everything for me - I didn't want to worry about the permit process, coordinating anything or having to buy anything myself. Although all 3 basic estimates were very competitive, Tom Yancey stood out because he gave the most complete estimate (3 page document!), outlining details and options, he is the only one who when on the roof took detailed pictures of everything and did a full presentation of everything to me, brought samples of everything out that I could touch, and he was the only one who followed up with me after the estimate. Job went very well. Started on a Tuesday, ended the following Wednesday. The tearoff was done very cleanly and completed start to finish within 2 hours the first day! The entire job itself was done by Mark & Allen who are two great guys, very thorough and know what they're doing (and actually were fun to have around my house - I'll miss them!) They both have been with the company for ages! Every single part of the job was coordinated flawlessly from start to finish! Tom came out the final day to review everything, take after pictures comparing the before pictures and sharing and explaining everything to me, and we reviewed everything. There were a few minor items that needed follow-up and I will admit that did take a while to complete due to their schedule, but overall I am 100% satisfied with their work! Absolutely love the new look of my house and especially LOVE the interior skylights! If you have ever considered getting them, go for it! I would not hesitate to refer them or use them again. In fact, I have actually referred two people to Tom Yancey roofing, one of them who is having her project scheduled as we speak! HUGE THANKS TO EVERYONE! Tom (Old Man!) Yancey, Christa - the awesome office manager, Adrian - project manager, Mark & Allan, and all the other people who were part of the project who I never actually met! YOU ALL ROCK! read more

Disappointed. Mr Tom Yancey himself came out to my home for an estimate to re-roof on June 8th, 2015. Understood that he had a graduation to attend the upcoming weekend, but I would receive an estimate by the following Wednesday/Thursday (17th/18th). We are now on the 24th and I have not received so much as a phone call regarding the estimate. No longer interested now. read more

Worst experience ever...this company is completely unprofessional and dishonest. I have NO idea how Tom Yancey is still in business. I have the newest roof in my neighborhood and it is also the worst looking. read more

Fast and efficiency is how I would describe my re-roofing by Tom Yancy Roofing. My re-roofing project was a difficult two story duplex with vertical sides and I could not be more pleased with the finished job! The cost was very competitive and the finished roof exceeded my expectations. I received excellent customer service throughout the project and the job was fnished ahead of the schedule. read more

Excellent job on our roof, so glad we went with Tom. He gave us great pointers on selecting the right materials for our very tricky roof. From stripping to final completion we were happy with all aspects of the process. Tom's got a great team. read more

Tom Yancy of the Tom Yancy company came out to our home to give estimate on re-roofing project. We invited him into our home to discuss material selection and shortly after he is requesting to take pictures inside our home of the different rooms "to get a better idea of the layout". I repeat this was for a Roofing estimate, Tom Yancy made me feel very uncomfortable. I refused having the pictures taken and couldn't wait for him to leave. Tom Yancy gave me the creeps. read more