If I could give zero stars I would. Please make sure you spend a few minutes to research this company and its owner before conducting business with them. A quick look up on BBB tells you a lot. Flat Roof Pros did my roof a few years ago and we had issues as soon as they "finished" the job. They left a mess and we were told when they finished they would be back to clean up and they never returned, leaving us to clean up their mess. They also scraped a bunch of gravel into our pool which took months to clean out ourselves. The leak we had before we hired them to redo our entire roof was still there after they left and the entire roof material they put on was cracking all over the place. It took months of calling, emailing, and even showing up at their office to get anyone to respond to come back out to repair the leak. When they finally came out we asked about the cracks thinking that was not normal and they said as long as it wasn't leaking it was fine. They patched the leaking area and left, however it still leaked AGAIN and in the months it took us to get them back out for a second patch a new leak sprung up and started leaking into our house. This time when they finally returned they patched both leaks, however only one is fixed and the second newer leak is still leaking into our house. I called and emailed for months and months again with no response and now have found out that the owner has moved out of state and it appears Flat Roof Pros is no longer in business, which also appears means they also aren't honoring any of their 20 year contracts they have with their customers. So after years of terrible service and a crappy roof job and thousands of dollars, I'm stuck with a cracked and leaking roof with buckets inside my house to catch the water. According to BBB, Flat Roof Pros alternate business name is Roofchecks.com. I contacted them and found the owner is Flat Roof Pros' brother and the two companies used to be affiliated, however Roofchecks.com also doesn't honor Flat Roof Pros contracts and also doesn't repair flat roofs. In speaking to a third non-affiliated roofing company, they are even questioning whether Flat Roof Pros even used the materials as stated in our contract. They think they may have used a discontinued and defective product instead of the one listed in our contract. read more

Flat Roof Pros - Cracks all over roof immediately after Flat Roof Pros redid our entire roof - Roofing Near Me - North Highlands, California

Wonderful service, Ben went above and beyond. He was sent out to get an estimate, and came back with the issue resolved. I'd never hope that my 2017 roof goes bad, but you bet I can stand behind a company who goes above and beyond, even for a client that wasn't theirs. Thank you Flat Roof Pros!! read more

I was in need of a new roof, so I reach out to a few companies that specialize in commercial flat roofs. Ben came out and gave an estimate with a few options. I asked if I could get the estimate back sooner than later. I did receive it within the next day. And move forward on the process and it was done three weeks later be for the rain at the end of December. Once they finish I did have a little bit of water coming through and Igor came back ASAP and fix it. With all the rain lately it hasn't leaked. Definitely a trustworthy company. Thanks for the great workmanship. read more

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YELP won't let me remove this review so I am updating it instead. I've tried unsucessfully to remove my original post. Igor (President of the business) has been extremely professional and helpful in resolving our issues with the miscommunication from the solar contractor and us (homeowners) I wish we could have come to an agreement before a lien was placed on our property, however, I do encourage you to speak directly to him if you are doing business with his company, as I believe him to be an honest business owner. read more

This company is a scam. It preys on the elderly. they use bad product and do not have basic instillation skills.

Flat Roof Pros installed a brand new commercial flat roof in June 2022. With the first rain after the roof was installed, the roof leaked and Flat Roof Pros said it was the HVAC duct work so we had new duct work installed. The roof leaked in the same place leak again with the next rain. After multiple calls, they came out and said they had tested the roof and it was water tight. Last week, the roof leaked in the SAME place again. After we placed multiple calls, we are again waiting for someone to return our call and come fix our roof. read more

I had a difficult time finding a roofing company with expertise in my flat roof who had proficiency with foam, silicone and a PVC membrane, and Mansard architecture. Luckily I was patient and found Flat Roof Pros. Not only were the knowledgeable but they were courteous, professional and kept their timelines. They were considerate with my scheduling and timely with their delivery. Vitaliy and his crew kept me updated as the project developed from a patch to almost a complete replacement. I felt confident in their communication and honesty. They solved several design issues maintaining the look and feel of my property and were respectful with materials. They did a fantastic job in short order and left the area clean and orderly. I highly recommend Flat Roof Pros read more

Flat Roof Pros - Roofing Near Me - North Highlands, California

Crazy Bernie trusts only ONE COMPANY on my one acre roof. Flat Roof Pros in Fresno has been my go to guys for keeping my 43,000 square foot mega building leak free. We used to have buckets and trash cans catching dozens of leaks until I found Dmitriy and his awesome crew of pros. They have sealed my roof up and improved my building ten fold. Amanda is the greatest contact person and a pleasure to deal with. When you hire these guys to work on your roof you're hiring the best there is. They have branches all over the west coast. They are the official ROOF REPAIR company of Crazy Bernie. read more

Flat Roof Pros - Crazy Bernie happy with his roof repair!!! - Roofing Near Me - North Highlands, California

Replaced my mom's roof in July 2019. The last storm caused the roof to leak, dripping into her home damaging her furniture, the structure of her home and flooring. She has called the company daily seeking help, with no response. She has a 20 year warranty, but still no call back from them. Beware when using this company. They are happy to take your money upfront, but if there is any issue with the roof don't expect a response. read more

I worked with Flat Roof on a $1.4M roofing project and Igor and his team were always quick to respond to our every request. If there were any hiccups with owners, Flat Roof took care of it quickly and with care. I do believe this company truly cares about its customers needs and I recommend this company for any roofing needs! read more

hello everyone! You dont need to look further! It's the best company you ever seen! their work is very professionals and they provide a warranty for work and materials! thanks! read more

Do not waist your time with this company. They wont even show up to your appointment. I made an apt a week in advance and even got a confirmation 2 days prier. When the day came I called and they had forgot my appointment wanted to residual. It really put me in a bad spot because i stayed home from work for the appointment because it was the only free time i had before i left town for a week. extremely unprofessional. read more

Flatroof Pros have been a good responsible company. About 2 years ago, my roof had some leaking issue and it was repaired by the company. This winter, I had another leaking issue on the roof, which was quickly checked out and repaired by the company. The repair is still under 2 year warranty, but the company put my roof issue as higher priority to get the issue resolved. This company is really taking care of its clients, never running away from the issues. Thanks for the hard work and dedications. read more

Do not believe Igor the owner, he did not pay one of his suppliers so the supplier put a lien on 50 of our condo units, our HOA had to pay it to remove the liens, nice guy! If Igor did not have the materials ready, Covid or no Covid, he should NOT have taken the roofs off of seven of our buildings to the membranes and left them exposed to the sun all last summer, more than four months. Our condo complex is suing him, and rightfully so! read more

Even though this company was probably not able to take my particular job, Igor called me back and spent time on the phone helping me with details, questions and making some suggestions on where I could find what I needed. Very good customer service and very professional and helpful. read more

They are great and so knowledgeable. After 2 other companies couldn't find my roofs problem , Max came and helped me find the problem. Everything is fine now. Thanks Akbar read more

This is the WORST company I've ever heard if in my life! They were hired to do some work at my daughter's apartments mind you this was all the way back on New Years Eve. So at that time we were having major storms in Sacramento. So one of the contractors decided that it would be a good idea to leave a HUGE wax roll on top if the roof which during the storm that night rolled off of the 2 story Roof and landed on top of my daughter's Mercedes SUV! Totally crushed the top of her car, shattered the back window, damaged the bumper ect. So now dl during the pouring rain everything that was inside the back of the truck like my granddaughters stroller, carseat, diapers ect were ruined! It went from losing everything in the back to having mildew and mold inside the truck! No apology from Flat Roof Pros, no follow-up or NOTHING! My apartments had to give my daughter the information for the company and when I reached out the manager or owner (IGOR) would never take the call! He had his receptionist do all the talking lol. And then get this the insurance that they had at the time said Flat Roof Pros did not pay their bill and owed them $2500 which they took out of my daughter's compensation so not only has she had to wait over 5 months to FINALLY get the insurance information from the receptionist MY DAUGHTER had to pay their debt lol! This has to be a joke right? Well unfortunately it's FACTS and now my daughter has to go through the trouble of taking Flat Roof Pros to Small Claims Court to get reimbursed for their bill that she paid plus all of her losses inside the vehicle!!!!! I would give 0 stars if I could this company is very unprofessional and careless! Count your days Flat Roof Pros we will see you in court soon with all of the receipts and logs of lack of communication. You should be ashamed to run a business and not pay your own damn bills smh! Unbelievable! read more

I appreciated how quickly Igor got back to me with an estimate and when we realized the roof material had been discontinued, the willingness to find the right match. read more

I've known the owner and his brothers for well over 10 years now. As an investor and sometimes a general contractor I have used this company for complete Reroofs and partial repairs. They are always professional and get the job done on time. What's always impressed me is the fact that their crews are so fast ans they always do the job the right way. read more

UPDATE: Within minutes of my review the CEO called me directly to listen to my concerns and address the situation. He apologized for the missed responses and Instead of just scheduling one of his guys to come out later, he himself came out the very next day (Sunday) and made the repair on the spot. I was impressed by his responsiveness and desire to make things right. This is the kind of service that I had anticipated when choosing this company based on previous interactions. It is clear that while there were some communication delays, that this business takes their workmanship and service seriously. read more

As a realtor, I meet and know a lot of people who need their roof inspected, repaired, and, sometimes, even replaced. I've had clients RAVE about the care and meticulous attention to detail that Pavel puts into his inspections, estimates and repairs, plus he's very respectful and professional in his communications with my clients. He even takes great care to clean up after himself on the work site. My home inspector, who has seen him come to do roof inspections at the same time that he's there, has echoed these remarks. read more

As an AC contractor, we often have to use roofing contractors to help us sealing the roof around the ac units. Flat Roof Pros performs the best service and best quality work when it comes to flat roofs and commercial work. I would highly recommend this company read more

No one wants to have to deal with the headache of re-roofing their house. However, this company went above and beyond my expectations! They finished doing the roof on my duplex in North Highlands. They were quick, professional and very reliable with many years of experience! If you work with Flat Roof Pros you are in for a fair price, great service, & exceptional work! read more

I have been a client on two occasions and have referred the company to several others as well. All agree that fair pricing, a diligent work ethic and superb finished product makes for a winning client experience. Will continue to recommend at every opportunity. WT Sacramento, CA read more

We hired Flat Roof Pros for a new roof on our community clubhouse this year. They did a comprehensive inspection and provided us with a complete job quote that covered every aspect of the job. The crew showed up on time every time and kept us completely informed every step of the way. The materials used were outstanding and we were provided with a warranty that was 5 years better than the next bidder. They also did a new reroof on another building that we own next to our property. It was a large tilt-up construction warehouse auto body shop and they did an amazing job on this project just like the other one. Flat Roof Pros are right guys for your next roofing project, I know that they will be for ours! I really like the drone photos they used in the quotes and showing us the finished product. read more

I needed my tile roof repaired very quickly in order to sell my house fast and they came out right away and completed the repairs at a reasonable price. I have used them since on other houses and they are responsive, prpfessional, and affordable. read more

This company is very professional, always on-time, their prices are really compatible. Quality of the work on the highest standards. The product they recommend 20 years warranty, I can't ask for any better coverage for my roof. I will recommend to use their services it will benefit you. read more

Flat Roof Pros is awesome. I worked with the owner Igor and he was very professional. They gave me a 20yr labor and material warranty and did an amazing job. They took care of everything and guaranteed me the roof didn't leak. They even did some extra work to make sure it was solid. We just had multiple days of hard rain and it held up perfectly. I would recommend them to my friends and family in a heart beat. Don't let the roofing companies tell you it needs to be replaced when you have a flat roof. Call these guys and they will give you the best option for you. I used them on a recommendation and I didn't go wrong. Thanks Flat Roof Pros!!!! read more

As an agent they have been great at responding and coming out within same week to inspect roof as well as give clients the cost to repair estimate and photos to view. Their pricing comparison is by far the greatest and most honest. I've seen $0 repair to max $500. For same property that roofdoctors and Homeguard quoted for 4K and 2k!! Same report same findings, their pictures justify their quote as well in which others only do an overall photo read more

Did a great repair job on my leaky roof

Vitaly is very friendly, helping and knowledgeable. I highly recommend this company.