1. TOMICS Medical

    1. TOMICS Medical

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    Beltsville, MD

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    1 year ago

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    Patient First Primary & Urgent Care - Beltsville - Pls try other clinic instead, don't waste your time.

    Patient First Primary & Urgent Care - Beltsville

    2.9(73 reviews)
    1.7 mi

    Went while I was visiting from out of town and had the absolute best experience. The staff was…read morewell-versed and listened to my needs.

    Recently I got hit with a gut punch. Metaphorically and literally. While I was doubled over in pain…read moreI was searching for nearby places to be seen quickly, I'm still new in this area and know no better. Urgent care is urgent care, doesn't matter who is giving the care. The pain was extraordinary and I was hoping to be seen and given something quickly as it was not subsiding. I got here, signed in, and took a seat. Finally called to the desk and do all my check in processing with ID and insurance card. Then I waited again. The one good thing about this place is they at least tell you when you will be seen with screens and with text messaging. I get back, talk with the doctor, and get taken for an x-ray. Come back to the room and wait a few minutes. Doctor, who was lovely by the way, came back in and gave me the verdict. It was kind of what I was expecting. The doctor wrote some prescription and sent them off to the pharmacy. She also gave me instructions on what to do for follow up. Turns out what she suspected was what was confirmed. But I came back here again at a later date as I got hit with COVID. Yes, it is still around, and yes you can still catch it. I only came here to confirm it so that I could inform my work why I would be working from home. This time, it wasn't so pleasant of a visit. They weren't busy, but they left me wait in the waiting room forever and a day. Kind of brushed me off. I know we are all tired of it, but a little bit of compassion could have been put forth.

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    Patient First Primary & Urgent Care - Beltsville
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    Michael Berard, MD

    Michael Berard, MD

    3.7(10 reviews)
    4.8 mi

    Type of care and quality of care. Dr. Berard and his associate Sr. Francis really know their…read morepatients and their expertise. You're lucky if you get an appointment with them...definitely wait for it.

    Dr. Berard is an excellent physician - for all of the reasons others have mentioned below. I am in…read moremy mid-fortes and have been a patient for 20 years. It is an hour drive for me to see him, but I think it's worth it. I have had many difficult issues to diagnose issues over the years - and he is patient, knowledgeable, and answers my questions without rushing me. As others have noted, this sometimes does cause wait times, but once he is with you, he is focused on you (I build the wait time into my schedule whenever I go in). His medical assistants and lab staff are also really quality professionals. Since being acquired by Adventist Group, it is true that the front desk staff quality has diminished. I am not sure why -- several have been there for years. But it is true that when you call, the wait time can be extensive and the staff seem annoyed to have to answer the phone and generally frustrated by work-related tasks. While sitting in the waiting room, I have observed the front desk staff place patients on hold for up to five minutes, so that they could finish personal conversations about non-work related issues (e.g., dating, celebrity gossip, etc.). I would suggest a review of the front desk staff - I think better quality staff could be found.

    TOMICS Medical - weightlosscenters - Updated July 2026

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