We used their services for a corporate event traveling from Canyon Lake to Fredericksburg, and…read moreeverything from start to finish was top-notch. They responded quickly with quotes, the bus was clean and comfortable, and the driver was excellent. We made a last-minute request to detour and even went over our scheduled time, but it was never an issue -- they were flexible, accommodating, and professional throughout. Their pricing was also very competitive compared to other options we looked at. We will absolutely use them again. Thank you for such outstanding service!

We had a fantastic experience with 360 Transportation. To start with the communication was timely…read more Someone seemed to be available to answer a question at any moment of the day. We booked the limo for our son's wedding getaway car. The driver arrived in plenty of time and the car looked fantastic. Our son and his bride said the ride was top notch. The price was quite reasonable as well. If we're ever in need of transportation in the Austin area, we'll be booking with 360. Thank you!

Rahsaan was our driver for our friends 21st bday and it was a great experience, party bus was fun…read moreand he was a great driver HIGHLY REQUEST

I will start off by saying the driver Mike was fantastic! He arrived on time, helpful and was…read moreprofessional every step of the way! This review is in no way a reflection on his service. We booked our trip well in advance and the booking process was very easy. A few days before our trip I called to confirm we were all good to go. I was told the bus we originally booked (Pink party bus) was having AC issues and that we were going to be given a white bus with better AC. Given it is July in Texas we knew working AC was a must. Upon getting on the bus the AC was on and turned fully down however the bus was miserably hot. Our drive to the wineries was 1.5 hours and we were sweating the entire time. We visited multiple wineries and It was disappointing to get back on the bus and feel like we were going to pass out from heat especially when the drive was long. It made it hard to have any fun on the bus as we all just sat there trying not to overheat more than we already were. For this price point we should have been on a bus with working AC, especially after we had to change buses to accommodate our original bus not working. After drop off the driver mentioned it was not working correctly and that he would look into it.

Curtis made our experience a breeze! Great communication, we were quickly set up with a driver and…read morevehicle on short notice. Julie was our driver, she was so sweet & such a careful driver. HIGHLY recommend them!!

Curtis is seriously amazing! The price was so practical, he was always available and responsive…read morethroughout the booking and leading up to the event, and so kind! I recommend him and this service to any group looking to truly relax and be hands free of stress. He took care of it all. We went to a boat party for the day and he even brought us 2 coolers along with ice for our trip. A true gem! Thank you Curtis you rock!!

Clean, prompt, great rates and all around a great time. Used multiple times and will continue to.read more

STAY AWAY FROM THIS COMPANY! We rented a bus from them - they called the day of the event and told…read moreus the bus we had rented (Black Limo Bus) was having some mechanical issues so they sent us a red (dingy) bus. We had rented a nice pontoon boat the next day - since we had the issues with the bus they were going to send us a yacht. What a joke - the boat was not the pontoon and not even close to a yacht! The driver was rude, the boat was too small for all of us and the dock was seriously dangerous. This was bait and switch the whole way. Now they won't return my calls to get a refund.

I booked Central Texas Party Bus for a bachelorette day trip to Waco, TX from Austin. There were 23…read moreof us flying in from California and the bachelorette's only major request was to go visit the Magnolia Silos. I worked with Rhonda around 5 months prior and did extensive research before deciding on going with Central Texas Party Bus. Rhonda was super easy to work with, very responsive, and on the day of the trip - we had an amazing driver, Kris, who was super easy to get along with and was the consummate professional. Pros - Competitive Rates Responsive and professional Bus was in great condition and easily identifiable Kris, our driver, was AMAZING! - she texted the night before to confirm the appointment, was a safe AND efficient driver, and so accommodating of our pit stops! Cons - The ice chest on the bus is a little bit small - so definitely recommend bringing your own! Not allowed to eat on the bus, but this is probably why the bus was so clean too! Overall, I thoroughly enjoyed working with both Rhonda and Kris and would definitely recommend them for anyone looking to book a party bus in Austin!

Rhonda was great with helping plan where we should go wine tasting and she helped make this day so…read moreperfect. Chris was a great chauffeur and was super easy going. We dealt with a little hiccup in the schedule and he was super flexible and still made our trip so fun!! We our so happy we chose this company and it made my bachelorette party the best day ever! I would highly recommend this company!

Fly-Rides provided shuttles (3 total but we only ended up needing 2) to and from a big party we put…read moretogether for one of our biggest clients. The buses were beautiful both inside and out. They were at the pick up location on time and the drivers were even there to help us load in our things. Once we arrived at our destination the drivers helped us unload and made sure nobody forgot anything they might need. The bus ride home was just as smooth. The bus had great AC and a good sound system w/ bluetooth. The Fly-Rides team were total professionals throughout the entire process. They are definitely going to be our go to shuttle service anytime we need one.

We used fly-rides to transport 50 of us from Austin to Lake Travis and were blown away with the…read moreservice!! Scott and our driver were easy to communicate with and very prompt. We were early for our 3:30p boat ride and got back right before 8:30pm. The bus speakers were fantastic and we were able to hold all 50 people, coolers and floaties. Thanks for being easy to work with and getting everyone onboard safety. I highly recommend!

Had experience using the services of the company during the wedding event. At first, there was a…read moremisunderstanding with the type of bus - instead of what we expected, the school arrived. Not exactly what I wanted to see at such a moment. As it turned out later, technically, the error was in our order, but it would be nice if this detail was spelled out more clearly. After the appeal, the situation was quickly corrected, and by the next stage of the incident we were waiting for a much more comfortable transport solution. This made a positive impression, especially considering that there was a reaction and a desire to correct the situation. The drivers were professional, the organization on the routes - without significant failures. There are things that can be improved in terms of communication and transparency in the choice of transport, but in general the experience remains rather positive.

The Ultimate Customer Service Story…read more We chartered a bus and coach for our daughter's wedding in Austin on March 30th. As the Father of the Bride I was shocked when the bus that showed up to bring our guests to the church was a school bus. After the ceremony I called Abdul to address my concern. After speaking to him it became clear that in reality the mistake was ours, not his. We had chartered a "transit" bus, which when you look on the website is a school bus. I wish the contract was more specific; as "school bus" certainly would have jumped out. But live and learn. Now to the good part. With my frustration high, Abdul was calm, cool and reasonable. He immediately realized I was not happy and kicked into high gear to see what he could do. While we had to take the school bus back to the hotel, by the time we left for the reception...less than one hour later...a gleaming full scale motor coach was sitting in front of the hotel instead of a school bus. Wow! I can't thank Abdul enough for stepping up. I was thoroughly impressed. When it comes to satisfying customers in a crisis, Austin Charter Services proves that it can still be done the old fashion way...do whatever you can to make your customer happy. I'll be back again some day for the next daughter. Thanks Abdul! Mike McCauley Argyle, TX P.S. The coach we ordered for the wedding party was perfect and the drivers were top notch.

So a little friendly thought if, theoretically, you have what the kids today like to call "a web…read moresite." Especially one that, in theory, you can send communiques via. I'm but a man, but my take is that it'd be a tremendous idea to check your mail once in a while. Just once. In anticipation of the recent Rockin' Ride Yelp Elite goofiness, I emailed the Rockin' Ride to set things up. I don't know if there's a candle in there or what, but clearly they don't check it. So if you want to book the Rockin' Ride, do yourself a favor and call. It's night and day more reliable. I feel like this may have had a little to do with the time mixup that had the bus late to pick up our group. That said, once they showed our experience was utterly and completely ridiculous / festive / fun. Our driver, JJ, set the tone by being more than accomodating, and the bus itself was great: in addition to the giant stash of tunes (disco and otherwise), the Rockin' Ride bus we were on featured hundreds of videos (apparently at one point the entire bus was doing the 'Michael Jackson' --I'm hoping from the Thriller video-- and things were kept fun, casual, and so safe that all we had to do was pile off and on at the right time and we were in business. It's a terrific business idea, and from the velvet curtains to the giant side tubs for your cold ones to the fog machines, disco balls and well, your friends, you could do loads worse than a night out on the town on the Rockin' Ride. And while I'm sure they're all pretty great if you can get the booking settled, ask for JJ. I have it on good authority that this guy will get you to your detination(s) in style, like the rock star you've become.

The bus was... well... kind of eh. Yes, it was brightly colored. Yes, there were songs. Yes, you…read morecould BYO. But really the whole thing was a little lackluster. It smelled like cat pee. It was sticky. It was dangerous. People flying around the bus every time we stopped. No microphone anywhere. So really in the end, you choose songs from a karaoke like computer and sing whilst being driven around. All in all, it could be much better executed. Suggest a route, have microphones for each person, have more built in ice chests, have a red light that comes on inside whenever the brakes are pushed so people know to sit down. In the future I'd probably prefer to rent a limo or similar but if you're trying to get down to Wurstfest or something, it's a safe fun bet that's cheaper than a DWI and has a better music selection.

I had made arrangements to have 24 members of our group taken from Austin to Dallas and back again…read more The bus was extremely comfortable and our driver, Melissa was friendly and professional. Unfortunately, on the way back, one of the tires blew out. Thankfully, the driver kept the bus under control and was able to quickly and safely get us onto the breakdown lane. After realizing that the blown tire was one of the inside tires (of a set of two) she explained that she was going to continue down the highway less than a half a mile to the next exit so that we could get off the highway completely. Fortunately, there were a couple of restaurants where we could relax and get dinner while waiting for someone to come and change the tire. Meanwhile, R&R was sending another bus up towards us just in case the repair was going to take too long. The tire was replaced, we were back on the road, but still we switched buses (to a bigger, much nicer one than we had contracted for) and that one brought us back to Austin. Although we arrived back in Austin much later than we had intended, our driver Melissa needs to be commended for her driving skills, keeping us all safe, and keeping us all informed of the progress while we were waiting. R&R went above and beyond to make sure that we were taken care of - certainly no one can anticipate a flat tire but R&R did everything that they could to handle it as quickly as possible. I would absolutely recommend them and will definitely use them again for all of our group outings.

If I could give this place 0 stars, I would. My Fiance and I…read morehave been planning our wedding that'll happen in November for about a year and have been working with a fantastic wedding planner. In February, we signed a formal contract & paid a deposit booking R&R's shuttle service to drive our guests from the hotel to venue and from the venue back to the hotel, at the end of our wedding. 3 Months away from our wedding, we receive a call from R&R cancelling their service because Formula 1 was happening the same weekend of our wedding. They would most likely generate more money from servicing other clients to Formula 1 than our wedding. Fortunately, we will get our deposit back however there was no penalty for R&R Canceling our contract. We're now scrambling to book a transportation service 3 months away from our wedding. Do not book R&R as they're unreliable and their service depends on how financially beneficial your needs are to them. Our planner also made efforts to reach out to R&R and they told them the same reason for the cancellation. Needless to say, or planner was just as shocked as we were, as they've worked with them multiple times in the past.

Absolutely perfect experience. Recommend x10000. Perfect driver, perfect gentlemen, great time. We…read morehad a blast. Driver went above and beyond.

We had an amazing time! We used this party bus for a bachelorette party! Bus was super clean and…read morefun. Our driver, Jonathan was AMAZING! Took us to picture spots around Austin and took our pictures each time with a smile on his face! We also booked this last minute and Jonathan was super accommodating! 10/10 recommend!