We have been looking for a full service car wash in the area for over three years. Was very happy…read moreto find this establishment. We got a full wash, interior and exterior and they did an excellent job ! We will be back

I recently moved to the area and was very happy with my first visit to Soft Touch. However, my…read moresecond visit was not only unsatisfactory but my car was also permanently damaged. Not only was the cleaning incomplete (trunk not cleaned, dash controls not cleaned and floor mats not cleaned) but the top of my dash, under the windshield, was scratched and sliced up multiple times. I don't understand how this could happen - the person must have been holding something sharp in addition to the cloth. I haven't gotten an estimate to fix it yet but I think the entire front part will need to be replaced and it will be pricey. I did call Soft Touch to tell them about my experience since they advertise that they are committed to satisfaction. I did receive an apploligy and was told to let them know if it happens again. However, with the extend of the damage, I don't think I'll be returning.

Received another fantastic free Veterans Day car wash from the Dayton mall location on Springboro…read morePike Very friendly service and a great quality wash

I have a membership with flying ace and have had it for a while. I went into the wash like i…read morenormally do and this time it broke my trucks side mirrors. I went up to an employee and let them know the situation he took down my name and number and said he'd let a manager know. I haven't heard anything back so i've called a few times and haven't gotten a response. I also left voicemails. At this point i want to go up in person to see if a manager will help me but at the same time if im not receiving help now whats the point in wasting gas to still not receive help. wouldn't recommend.

Great service and convenient. Needed help selecting a key and they were very helpful. Great…read morecustomer service!

I went there to wash my two front floor mats after all the snow we had had, and I was pleasantly…read moresurprised that they had a blow dryer as well as the standard brush and high-pressure wash. So, all in all it took about 10 minutes to wash and dry the two front mats. I charged the fee but couldn't read the prices because they were weather worn. I then went back to the vacuums to sweep out the car and paid $2.00 cash. Next day I looked at my bank statement and saw that I was charged $15 just to wash and dry my two front floor mats. I was really pleased at first but after seeing what I was charged I don't think I will be back.

Spots all over car immediately after wash. Do not recommend..............................read more

The sides of my Subaru Outback look great. However, there was a good bit of dirt left on the…read morewindshield, the back was still dirty, there was still bug goo and bird sh*t stains on my hood, plus the wheels still had a fair amount of dirt. For a $15 "premium" wash I expect a fully clean car. I don't like car washes with brushes and conveyers, so I will go back to the "you hose it" car washes or take it in the detail shop to be hand washed.

I was just there for car wash to my car. I've taken ultimate car wash hoping I would get my car…read morewheel caps getting wash I do notice the car wheel caps didn't get wash and also noticed a small scratch on the rear passenger side. Other then this overall car wash experience was great.

I go here at least once a month or so. I like using the automatic wash. It's always done a good job…read moreon my Jeep. There are several levels of wash to choose from starting at $8 and up.

The touchless car wash is awesome! The instructions were clear, the cost was pretty reasonable and…read moremy car came out clean and shiny. The 24 hour access is awesome, too. Highly recommended!

I have been taking my car here for awhile now and finally wanted to see what the no touch wash bay…read morewas like. you can choose weather or not for the brushes to go on your car and it was an under carriage cleaner! great for salt in the winter!

This place just opened and it is wonderful. They have vacuums that do a good job of cleaning rugs…read more They also offer window cleaner and towels to get those dead bugs off your windshield. I was impressed they had air blowers to get the dust off my console including the vents. It was worth the money to get my car clean after a long road trip.

Kind and courteous staff. I had an interior detailing done and they gave me a complimentary…read moreexterior wash. Car came out looking like new and quicker than expected, whole process took just under 3 hours. This was a last minute clean and the fact that they do walk-ins is great; everyone else you have to schedule days to weeks out.

My tired old 2007 Rav4 was in dire need of some TLC, and Five Star delivered. Like, literally. They…read morecame and picked up my car, cleaned and shined it inside and out, and brought it back a few hours later. They were able to remove very deep stains from carpet and upholstery, and the outside sparkles. My car looks shiny and new! Staff was friendly and went above and beyond.