I went in for my first car detailing and a remote control start installation. I was told that they…read morewould do a full detailing, but when I got my car back they didn't even wipe the dash board or front console. my remoter starter install also random unlocks my door and now I get condensation in my car, when I didn't before. Also, my car detailing felt rushed and my car was wet for days. faulty as it is, during winter it is nice for the remote starter if nothing else.

Just had a pretty awful experience at the Kingsridge Dr. location involving the "store manager"…read moreBrian Peck. He's apparently created problems for several customers in the past as his name is scattered frequently throughout these reviews. He has zero business working with customers in any capacity. I brought my brand new vehicle with under 200 miles to have the windows tinted. Once I got it home I immediately noticed several bubbles throughout the windshield, drivers and passenger windows. I should also note that this is the SECOND vehicle I've taken to the same Ziebart that had such poor service I had to take it back for repair. I've had several vehicles tinted and know that it sometimes takes some time for the liquid to evaporate. This wasn't liquid however and I can clearly see dirt and hair or fibers under the film which simply won't go away. I called Brian to set up a time to have it looked at. He immediately dismissed me and said I needed to wait two weeks. I tried to explain that wouldn't work because it was more than liquid and wouldn't evaporate on its own. He then raised his voice and said "if you're going to talk over me I'm just going to hang up". I then asked Brian if they offered shuttle service so I could get to work, as I already took a day off to get the original service completed, but he declined. At this point I told him I would just like to bring my vehicle back, have the tint removed and get my money back. Brian told me that he doesn't offer refunds of any sort and that I wasn't going to tell him how to run his business. I asked Brian for a corporate number but he gave me an email and told me "if that's how you want to play this, I'm not doing anything for you. Let customer service work it out". I told Brian I would be stopping by the store after I got off work. After arriving at the store, Brian looked at my vehicle and tried to act like he didn't see any issues. I pointed out several spots and he said "in the tint industry, if you can't see it from 20 feet away that's considered a good tint job". I told Brian that wasn't acceptable as I paid $400 for the service and that I've had window tint installed by another local company and it was perfect. Brian then suggested I should have went back to them before again telling me that I wasn't going to tell him how to run his business. Brian then tried to get some of the bubbles out and was of course unsuccessful. At that point he offered to redo my windshield and passenger window "because I was so upset". We went inside to schedule an appointment and while scheduling the appointment, I again asked for contact information to the corporate office. Brian immediately shut down his computer and said "if that's how you want to play this, we are done here. Email corporate and let them figure it out. Make sure you take lots of pictures". I told Brian he had no business working with or talking to customers that way and wanted the contact information for corporate in case the problem wasn't resolved. He then told me he wasn't helping me and that he would also be emailing corporate and telling them not to help. I'll be contacting the BBB and Ohio Attorney Generals office. Ziebart took my money for an incomplete and defective job and is refusing to correct it or issue a refund. This is a predatory business that doesn't deserve anyone's money or time.

Very satisfied with my tint job, he gave me a very good rate I got ceramic 20% all the way around…read morewith 35 on the windshield and I'd tell ya he took came of me! Super cool dude super easy to talk to. We chopped it up for hours while he was doing the tint 10/10 experience super satisfied with the work. Would recommend to anyone.

From the owner: Home based attached garage , can schedule for and at your convenience,no removal fee when you bring…read moreyour auto in to have old tint redone by us, lifetime warranty.

This was a very smooth process from the moment I walked in the door. They were very welcoming and…read moreknowledgeable of the product. After installation there was a small issue and they were able to get me in the next day and provided a solution. Great experience and I will go here for any Car audio needs in the future.

Car Stereo Max is in a league of their own, and all-stars at what they do. They're the best in the…read morebusiness. If you're looking for professionals, and not amateurs to handle your car audio needs, they're your guys. HANDS DOWN!

Brought my brand new black Honda Pilot in for window and windshield tint. Left satisfied came home…read moreand noticed white over spray on the passenger side of my car by the window and mirror. Called the shop back told me to take pictures and bring the vehicle back in the next day.. When we got there Eric said there was no way they could have caused it and stormed off like a 3 year old child when we started asking questions.. Seems kinda guilty by reacting that way if you ask me. Then we spoke to Anthony and he talked us though what may have happened but still no resolution from then and denying any responsibility. I have recommend them for years this was my second car done by them and I'm extremely disappointed in how they handled this situation. I paid over $400 and that's how they treat a paying customer.. Would not recommend them at this point. Take your business else where if you value your money!! UPDATE in response to the shop.. this is exactly what Google reviews are for.. You have no claim against me. This is exactly what happened and how you chose to handle a paying customer. Looking forward to hearing from you. P. S. Would have been nice for you to share my photos I added to this review to your business Facebook page along with your response to this post about this review.. But again honesty is not your best policy.

They are very professional ! Did a great job on our 2009 Jeep! Installed our lights on Jeep…read moreWrangler... looks great

I took my car to them for window tinting. It came back amazing! I love it!…read more The scheduling and communication were top notch. I even got my car sooner than expected. This place is easy to get to. It's just minutes off of 75. It's a great facility. I highly recommend them.

Tried to upcharge me after we already agreed on a price I come to drop my car off he looks at my…read morecar and says he wants $400 to remove my stock tint which he didn't ask prior to the quote keep in mind he was already trying to charge me $700 dollars for tint this place will try to take As much as they can get