Awesome experience, very friendly staff, excellent result!…read more Couldn't ask for anything more

Amazing job and they gave me a discount because I am a Veteran. I will use them again and already…read moretold my family about them. You earn points if you join their club. I got my first point Friday and after you get 10 points rewards kick in!! For the job they do they are much better than a drive through that charges at least $20-25 and they hand wash your vehicle!

Jomare Harris is a man of his word! My truck was a disaster on the inside. Junk everywhere. In the…read morecrevices. I didn't think it could be cleaned. He told me he would have it looking brand new like it just came out of the dealership, and boy was he right! Worth every penny. The service is amazing. Highly recommend visiting this location and working with Mr. Jomare Harris.

Top notch, superb, excellent are only a few ways to describe my experience and yet they are…read moreinsufficient. What an incredible experience from beginning to end. On the Spot is on point. Everyone should experience it and you will never look at a car wash the same. Again such a rewarding experienc.

Thanks to Brian at the south parkway location for helping us with the drying! And for the guy…read morescrubbing down my truck! Thank you good sir!

Had to search multiple bays to find a working vacuum, and then I had to search multiple bays for a…read moreclean washcloth! Person in front of us to pay didn't speak English, so it took at least five minutes for us to pay. Is there no other person who can assist in the other lane? The guy who helped was apologetic and friendly, but all of this seems badly managed. We've used this location for years and never had to look for a working vacuum or clean towels before.

This place was the best in town - now it's the WORST. AVOID THEM if you wish to keep your sanity…read more They are FRAUDS and will absolutely steal your money. I'm actually amazed at the level of incompetence and lack of customer service. They HATE their customers. Like truly hate them. It's appalling! But man...would make for a good TV show...

I think Extreme Clean has seen better days. Either the "select your wash" and pay screens are…read moremissing something or I am. I paid ~ 9.00 for a basic with two upgrades but couldn't select my upgrades - whatTheHeck? A couple of moments of goodness, the guys did push my side mirrors in prior to entering the wash and they offered me a complimentary towel, and actually tossed two my way, they are like lint free paper towels. A thoughtless customer was BLARING her car stereo which all the vacuums would not drown out. It was sooooooooo annoying. You would think the company would put up signs stating 'do not blare your music morons!' like the goo goo does on south parkway. The vacuums are no where near the quality of the drive thru car wash near the "new" Wal Mart on 72 west near County line. And the place was generally run down. The staff at the other place by wal mart are way friendly, offering to help in any way, for example they will offer to run your mats thru the cleaner, free of charge. If you love listening to other peoples taste in music at way over the normal Marshal amp at a Metallica concert volume, enjoy paying for add-ons that you don't know what you're getting and using vacuums that increase the time you are exposed to extremely loud music of other people's selection because you have to re-vacuum the same spot a million times, you've got your new place. Enjoy!

Paid for their most expensive wash $25, no big deal but I would expect it to come out cleaner than…read morebefore. I might as well have given $25 to a dead turtle, would have been more worth it.

I used this car wash for the first time a few weeks ago on my way to visit Momma at Regency Rehab…read more It's easy in and out, in a nice location [Publix shopping center - The Pinnacle at Providence, Old Monrovia Road] and did a decent job. I got the basic package + Armor All on the tires (my "go to.") HUGE for me is - Mach 1 didn't scratch my car - YAY! There was one man working the pre-wash area and he seemed to do a fine job. I would tell you what my car wash cost, but I couldn't press the kiosk button quickly enough to get a receipt - which kinda ticked me off, as I didn't have time to do a vacuum, and would have like to have my receipt to show in the future when I'm in the area, to claim a free vac! There were no other customers when I was at M1 Express, so, again, easy in and out. As I was exiting the Publix shopping center parking lot, I noticed both my rear view mirrors were all "caddy wompus," I mean tilted in ways I didn't even know they could go. I got out of the car to adjust them back to normal and noticed the bird poop, or whatever it was, that had been on my front bumper for MONTHS was still there, so that was a ding against Mach 1. I didn't notice or receive any freebies, you know lint free towels, and air fresheners like Goo-Goo and Red Rocket provide. I'll try Mach 1 again when I'm in the area, and plan to vacuum the car and hopefully upgrade my rating to a solid 5.

Good car wash, vacuums have good power and there is a limited amount of detailing tools/ sprays…read moreprovided. All in all a quality place for a car wash

Venue is under new management, customer service and knowledge towards addressing there lack of…read moreservice in handling monthly car wash service and maintenance issue of there equipment are extremely lacking. Be aware if you cancel you monthly membership , obtain a receipt to show you cancel right then . If not they will charge your credit card , within the billing cycle then refuse to reverse the charges . ( " Oh I don't know if you really told us you wanted to cancel" ) . this venue doesn't use the health and safe protocols regarding COVID-19 , ( distancing nor mask) so if you have health concerns exercise caution. Once the general management change over this " s..t show " is the dump. I would recommend " Watercress Car Wash " Veteran owned and operated " , 2 blocks away...

I have been giving Tidal Wave a trial run. I absolutely love…read morethis location. The customer service is amazing. Jocelyn is always very polite and helpful. She always make sure I have everything I need to have an amazing wash experience. look forward to starting my membership on my next wash.

Good service here.... Reviewed this location poorly at first because I thought was a different…read morelocation. Cancelled my membership because of Scottsboro Alabama location issues.