Options for washes start with basic wash, then with each increase in price another service is added (for example, undercarriage wash, tire wash, etc.) I didn't think the undercarriage wash had enough power to get the salt buildup off. .. when entering the wash, you stop the car, put it in neutral and the car is moved forward on a conveyor. How can one person get the basics and the next get all the additions they paid for? The conveyor never slowed or sped up so how do you know you're getting what you paid for? Doesn't make sense. I won't use Tommy's Express Wash again for these reasons: expensive, poor undercarriage wash, questionable method of getting what I paid for, back of car was still dirty after wash was completed and wheel wells also dirty, as if no water actually cleaned that area. read more

I had stopped in to get my Dad's truck washed and talked with Justin at the front about the membership. I was not familiar with this process and Justin's customer service was amazing. He made everything simple, quick and the car wash was top notch. I can't say enough good about this place. Travis M read more

$15.00 wasted. It's a very busy, fancy looking new carwash. Looks like it would be be full serve, but not even close. It's completely hands free and does an absolutely horrible job. The back end looks as bad as it did before the wash. $15.00 is "the BEST wash" they offer. I'd hate to see how crappy the cheapest wash looks. read more

Tommy's Express® Car Wash - Worlds Worst Carwash - Auto Detailing Near Me - Wausau, Wisconsin

I took my car to Tommy's in Wausau today and the wash ended up messing up my mirror and when I pulled over to look at my mirror and assess the damage I got an error in my car saying my rear left turn signal is at a fault. This carwash will damage your car. Now I will have to take my car to a repair shop, as it is illegal to drive my car with the state it is in. It would be nice if Tommy's could do something about the repair of my vehicle. read more